ipod won't stop displaying 'do not di...


#44 Apr 6, 2007
my comp was freezin up so i disconnected my ipod even when it said " do not disconnect" and then the display got stuck on " do not disconnect". i tried reconeccting it but it didn't do anything.. i tried holding the menu and center buttons for 6 seconds and nothing happened...the battery wont go down either.. im annoyed and worried..
hurra snizzle

United States

#45 Apr 6, 2007
yes ive had my ipod for about a year now and just recently found a easy way to download videos and put them on my ipod but i recently downloaded a movie and put it on my ipod and it seemed to work cuz i can play it in my itunes but when i plug my ipod in to update my itunes seems to freeze and keeps saying UPDATING IPOD and i left it on for an hour and it stayed like that and i guess itunes froze cuz i couldnt even move the page around. but i also add music videos i download off google and it adds those, but doesnt add the movies i download? why not? and itunes freezes? even when i deleted every video i had it still freezes on the update screen?

whats the problem?


#46 Apr 6, 2007
i found a soloution to my problem.. anyone else expereiencing the same thing i hope this helps... if your ipod freezes with the " do not disconnect" on the display, just let the ipod run overnight until the battery runs out, then when it does the screen should be black. Just recharge it again using your adapter and connect it to itunes again, it should work fine.

Norwalk, CA

#47 Apr 9, 2007
alexis wrote:
the problem that i'm having is that i purchesed some new songs and when i pluged in my charger it wouldn't stop saying do not disoconnect, so i went to my computer and i did the eject thing...
it worked but know i cant get my new songs. my ipod wont update the new songs...
omg me too!I have the same problem! its so annoying my itunes doesnt recognize that my ipod is hooked up and it wont get my new songs on to it

Pascoag, RI

#48 Apr 10, 2007
really helpful advice, it worked for me!!:)my tunes and i thank you!

Sunbury-on-thames, UK

#49 Apr 22, 2007
i have an ipod video 80 gb and whenever i plug it in it wont stop saying do not disconnect

Sunbury-on-thames, UK

#50 Apr 22, 2007
plzz help

Poole, UK

#51 Apr 24, 2007
OMG. Thank you so much! I'd been disparing for over an hour over how to debrickafy my ipod. And, all my songs aren't wiped!
alex petrie

Manchester, UK

#52 Apr 28, 2007
thhanks so much guyz this really worked
gary roberts fan

Pittsburgh, PA

#53 Apr 29, 2007
holdn the menu and middle one in worked wonders for me, thanks
Alice New Zealand

Wellington, New Zealand

#54 Apr 29, 2007
it worked for me too im so bloody happy!

United States

#55 Apr 30, 2007
I did hold down those buttons but now my ipod wont work. Somebody please help me and one more question How long should an ipod charge? thanks for your help

Glen Iris, Australia

#56 May 3, 2007
Thanks for the help re: hold middle button and press menu.... I was getting so frustrated and it did the trick!!!

Newbury Park, CA

#57 May 12, 2007
when your ipod keeps displaying the DO NOT DISCONNECT sign whenever you connect it just wait a minute and click restore in the your ipod thingy and sync all of the songs again

London, UK

#59 May 19, 2007
I have followed everything people have seen on here and nothing is working. It keeps going back to a white screen saying

Connect to your computer use i-tunes to restore.

so when i do that its still coming back to that screen ... any ideas?

Norwich, UK

#60 May 25, 2007
I have a 60gb Ipod Video. It has worked fine until about 5mins ago, I donwloaded a new song from Itunes and connected my Ipod through my front USB connection as per normal...nothing happened...I waited and nothing happened on my pc. The ipod has come up with the do not disconnect message and I cant remove it even with trying the buttons. My computer will not recognise the Ipod at all no matter what Usb connection i use (have 8 connections). any help would be most appreciated!

apple were less than useless in their "advice".:(

Holland Park West, Australia

#61 May 27, 2007
heyz, i tried the holding down middle button and menu buttion for 6 secounds it didnt work...>.<
any other ideas? Um when i connect it to my computer it also says something about not reconizing the device and that it should be replugged in which i've tried but comes up with same error...

Alpharetta, GA

#62 May 28, 2007
omg it totally worked press the menu button and center for 6 seconds!!!!

Tel Aviv, Israel

#63 May 29, 2007
Hi guys I have had this problem too, this solution totally rocks! I had a some other serious problem before and I found a solution in a great tech support site, They have live free chat and lots of products. here is the page for Ipod Support:

Thanks for the solution!

Northampton, MA

#64 May 30, 2007
I have a red line going down the middle of my Ipod Nano 2G. It doesnt turn on nor does it shut off. Whats happening?

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