Survey shows McDonald's lowest in fas...

Survey shows McDonald's lowest in fast-food satisfaction

There are 2 comments on the Chicago Tribune story from Jun 19, 2012, titled Survey shows McDonald's lowest in fast-food satisfaction. In it, Chicago Tribune reports that:

Being the biggest doesn't necessarily yield the happiest customers, according to the American Consumer Satisfaction Index released Tuesday.

Join the discussion below, or Read more at Chicago Tribune.

DISSAPOINTED

Scottsville, KY

#1 Jun 19, 2012
MY WIFE AND I RECENTLY DECIDED TO GIVE OUR LOCAL MCDS IN SCOTTSVILLE, KY ONE MORE TRY. TO BEGIN WITH, THE RESTAURANT WAS DIRTY WITH TABLES UNCLEAN AND OTHER VERY NOTICEABLE SHORTFALLS IN CLEANLINESS. WE STILL WALKED UP TO THE COUNTER TO PLACE OUR ORDER. THERE WERE NO LESS THAN SIX PEOPLE STANDING THERE WHEN WE WALKED UP, BUT THEY ALL SCATTERED WHEN WE TRIED TO PLACE OUR ORDER. WE STOOD THERE FOR A LONG TIME LOOKING AROUND, BUT NOONE CAME. WE LEFT AND WILL NEVER RETURN AGAIN. THIS WAS THE FINAL STRAW IN OUR NEGATIVE EXPERIENCES WITH THIS ESTABLISHMENT. WE HAVE DEALT WITH ENOUGH FILTH AND RUDENESS THERE IT IS AMAZING.
stay away

Cave City, KY

#2 Jun 20, 2012
dam i would call head quarters

google mcdonalds leave them a email

u will be surpised on your response

i once went to long john silvers, after picking up my meal and sitten down, the fries were ICE cold, i sat there for a minute and though u know i paid good money for this meal, and i want HOT fries, so i went back to the counter with my plate of food, after a few minutes a lady said to me u need something? i told her yea i am sorry but my fries are ice cold, she took my plate and through it to her backside, as my plate hit the wall everything went into the trash can, i guess they had these complains before?? i looked at her, thinking is she going to through something at me?? so i just walked away and sat down at the table drinking my drink, i though well should i leave and forget it?? about 5 minutes later she came to my table with a new meal and said to me very rude, the fries are HOT !
ok so i ate my meal and left, when i got home i emailed them, then they called me, i received 2 free meal coupons including drink,(from headoffice) then the store manager called me also he too sent me 2 free meals, as he was speaking to me he was busy in the back ground not even listening to me (i wasnt impressed) a few days later headoffice did a follow up call with me and i told them that the store did call but he was rude too they again sent me 2 free meals

all total i got 6 free meals with drink! all over COLD FRIES

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