I find this very hard to believe. When we went into Mi Chulas we wanted to sit in a booth and have a high chair on the end. The manager I guess pointed out that we were putting the high chair in the main traffic area. He showed us how we could have a safer seat and still enjoy our meal. We enjoyed our visit and have returned several times. It is a great restaurant and I would recomend it.
We went into Mi Chulas for the 2nd time tonight. We have an 18 month old and last time we visited our baby was in a high chair at a table in the tight traffic area...the dining room is very congested and small.
Tonight we tried to ensure we got a booth out of the traffic area and the "owner" told my wife to get out of the booth because I was still in line. He then proceeded to argue and berate her telling her other people may want it and she needed to leave. When my wife said we had a baby and she had been 20 years in the restaurant business and couldn't believe this was his attitude his comment was "well I have 35 years" and walked away.
The incredible leadership continued with another "owner" feeling it his duty to try to make it right by explaining over and over "the seating policy" when my wife explained we were just looking to sit in a booth and enjoy dinner with the baby he kept insisting he was "trying to explain and help us feel better."
We asked for our money back and the owner’s name and received a card with the man’s name that berated my wife in the first place. The Owner’s name that was an obnoxious and rude is Joey Shashy “president”—didn’t get the name of the other kid that had been so supremely mentored by Mr. Shashy but you can chalk one up for your award shelf—you won, you got your booth back and we won’t ever return!
With ownership like that you’ll be hoping someone will sit in your booths in the years to come…and oh yeah and when we left there were 4 open booths…way to go you really made your point and preserved your booths for some abstract customers! You should be so proud of your leadership. Uncle Julio's here we come.
Mi Chula's is here.
And it lives up to its billing.
The new Southlake restaurant is the latest brainchild of some former Uncle Julio's partners.
It's like a Julio's gone contemporary and casual, with counter ordering but full flavors.
Fajitas Yucatan ($13.95) come with a side order of spicy, applewood-smoked pork ribs. Gourmet chicken tamales ($7.95) deserve to be topped with excellent green sauce.
To wash it down, there are prickly-pear frozen margaritas.
It's a cozy, sleek cafe. Look for it at 1431 E. Southlake Blvd., in front of Central Market; 817-756-6920, www.michulas.com. Read moreFull Story
#25 Jul 20, 2009
We have been back a few times since my last post. I have encountered this Joey. After this I do feel that your post is a littler esaier to belive but still self serving. He is a little rudy and abbrasive but I have not found that with any other person I have encountered.
#26 Aug 9, 2009
I know "joey" and if it was your son he grabbed, I'd be worried...
#28 Mar 28, 2012
Let me see if I'm understanding you correctly. You cut in front of people waiting in line and take whichever empty booth you choose then expect the staff to be more courteous to you?!? Somehow, in your mind, having a baby makes this acceptable? Idiot!
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