Chef Andrew giving 'Station' another try

One of the town's most identifiable buildings, which has played host to several restaurants in past years, has reopened with another eatery - and with owners who hope to erase skepticism. Full Story
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local who eats out a lot

Gansevoort, NY

#1 Sep 30, 2008
My family eats out in Bennington at least once every week. Last time we walked into Tally's, we walked out because there was no one there to greet us. Before that, we walked in for dinner, were seated, and then ignored for 15 minutes by our waiter who was making small talk with another table that had already paid its check, so we left. Last Sunday we drove by (on our way to Peppermills) and saw cars, and thought about it for a minute and just said forget it. The service has been so viciously bad in this restaurant that I don't know if I will ever go in again. The food can be great, but if you can't get the attention of a waiter, or can't get a water refill, then it is NOT "fine dining." I almost felt cheated that we could not go in and enjoy this beautiful building. Good luck, and welcome back, Chef Andrew. But please, please, don't ignore the "front of house" and some basic rules of table service for fine dining. We will come back, with open minds, but we cannot pay "fine dining" prices for low-grade service. If you're going to make it, you'll need locals like us for those cold winter weeknights when the tourists are not around. Best of luck. We're rooting for you with fingers crossed.
Thinking Outloud

Rochester, VT

#2 Sep 30, 2008
I agree totally. I went there a few times when it was under Galipeau's control and had negative experiences every time. Neither time were we met by a hostess, or anyone at the front. Hopefully Chef Andrew will change it all. Good luck!
Chef Robert Andrew

Chester, MA

#3 Sep 30, 2008
How right both comments are!
Thank you for the warm wishes.
The heart of my business is the local population.
Without the support of the locals I will not have nor enjoy any Longevity at the Station.
I have the good fortune of employing several talented servers and a few very eager to learn service industry Trainees.
It is my most sincere hope that The Bennington Station can overcome it's past shortcomingsand become Bennington mainstay.
Plaese feel free to contact me with any questions or concerns, I welcome all feedback!
chef@benningtonstation.com
Real Vermonter

Charlestown, MA

#4 Oct 1, 2008
Same results here! We'll give it another shot and hope for better results Chef! Good luck!
AOK

Arlington, VT

#5 Oct 3, 2008
Chef Robert Andrew wrote:
How right both comments are!
Thank you for the warm wishes.
The heart of my business is the local population.
Without the support of the locals I will not have nor enjoy any Longevity at the Station.
I have the good fortune of employing several talented servers and a few very eager to learn service industry Trainees.
It is my most sincere hope that The Bennington Station can overcome it's past shortcomingsand become Bennington mainstay.
Plaese feel free to contact me with any questions or concerns, I welcome all feedback!
chef@benningtonstation.com
Extremely gracious! Best wishes.
Got Customers

Montpelier, VT

#6 Oct 3, 2008
A good meal at a fair price along with excellent service will equal success.

This is Bennington, word will travel fast, my friend. Fast indeed.
waitress 1

AOL

#7 Jan 7, 2009
great chef,wonderful food,amazing presentation!
armywife93

Richmond Hill, GA

#8 Jan 7, 2009
Good luck to you Chef Andrew!
Real Vermonter

Charlestown, MA

#9 Jan 7, 2009
Why do the prices keep going up faster than inflation? Are the prices under Chef Andrew's control!
Chef Robert Andrew

Chester, MA

#10 Jan 13, 2009
Comments like this is why I do what I do. Thank You!
Chef Robert Andrew

Chester, MA

#11 Jan 13, 2009
My Menu prices have not changed. I run daily specials and the price is based on the price I paid for the product. What has increased faster than inflation, please specify
Real Vermonter

Charlestown, MA

#12 Jan 13, 2009
You answered your own question! It was the "Daily Specials" that went up!
Chef Robert Andrew

Chester, MA

#13 Jan 14, 2009
I have a "B & R Bistro Menu" coming soon that will be available as well as our Regular Dinner Menu that will feature Ala Carte Entrees, Winter Soups, Salads, Big Gourmet Burgers and Creative Pastas. Prices between $3.95-$14.95(for the REAL LOBSTER ROLL) The higher priced daily Specials are for USDA PRIME Beef, NY Strip & Delmonico and A Seafood Porta Fino- Shrimp, Scallops and Real Maine Lobster all priced $20-$24. Research for our area indicates I am priced LOWEST for these type of entrees.
Real Vermonter

Charlestown, MA

#14 Jan 14, 2009
Which restaurants in the AREA did you research for the prices on these type of entrees that indicated that you were priced LOWEST?

Another concern I had after eating there was this!

Restaurant Name
BENNINGTON STATION
City
BENNINGTON
Date of last inspection
9/18/2008
Critical points deducted
5
Non-critical points deducted
6
Overall Score
89
Results for the above establishment are based on the Vermont Department of Health’s 44-item inspection, including both critical and non-critical items. Following are the items that need to be addressed. Critical items (listed in bold) need to be corrected while a qualified inspector is on-site or shortly thereafter according to a corrective action plan.

Points Lost Item
5 Potentially hazardous food meets time and temperature requirements during storage, preparation, display, service and transportation.
2 Food protected during storage, preparation, display, service and transportation.
1 Non-food contact surfaces properly designed, constructed, cleaned and maintained.
1 Floors are properly constructed, in good repair and clean.
1 Walls and ceilings are properly constructed, in good repair and clean.
1 Dressing rooms provided and clean.

http://healthvermont.gov/apps/restaurant_scor...

Anyone ever not feel well after eating there?
A Bennington Resident

Greenfield, NH

#15 Jan 14, 2009
Did you look at the scores for some of the other established restaurants in this town on that list you are quoting??? All of which scored less than his restaurant, some significantly less.

Alldays - 79, Bennington Bagel - 79 , China Wok - 79, Fortune Cookie - 79, Gimme Pizza - 82, JC Tavern - 84, Four Chimmney- 88, Jensons - 78, Lucky Dragon- 73,Madisons -84, Northside Diner - 73, Pangea-82, Pizza Hut-83, Quiznos-81, rattlesnake-80, Blue Benn-87, Subway-85, Tastee freeze-75, Carmodys-88 , Top Notch-81, Your Bellys-85.

Real Vermonter

Charlestown, MA

#16 Jan 14, 2009
Sure did! Here are all the scores! Judge for yourself!

NEW LUCKY DRAGON BENNINGTON 73
NORTHSIDE DINER BENNINGTON 73
TASTEE FREEZE BENNINGTON 75
DINING HALLS BENNINGTON 77
JENSENS RESTAURANT BENNINGTON 78
BENNINGTON BAGEL CO INC BENNINGTON 79
THOLDIS BENNINGTON 79
BENNINGTON LANES BENNINGTON 79
ALLDAYS & ONIONS BENNINGTON 79
CHINA WOK BUFFET BENNINGTON 79
FORTUNE COOKIE BENNINGTON 79
NOVA MAE CAFE BENNINGTON 79
HUNTERS AN AMERICAN GRILL BENNINGTON 80
RATTLESNAKE CAFE BENNINGTON 80
TIMBER ALLEY RESTAURANT & PUB BENNINGTON 80
TOP NOTCH DINER BENNINGTON 81
XIN XIN RESTAURANT BENNINGTON 81
QUIZNOS SUB 8684 BENNINGTON 81
ALEXANDRA B & B INN BENNINGTON 82
NORTHSIDE DAIRY BAR THE BENNINGTON 82
PANGAEA BENNINGTON 82
PANGAEA LOUNGE BENNINGTON 82
GIMME PIZZA BENNINGTON 82
SOUTH STREET CAFE & BAKERY BENNINGTON 83
SOUTHERN VERMONT COLLEGE - MAIN KITCHEN BENNINGTON 83
BENNINGTON PIZZA HOUSE INC BENNINGTON 83
PIZZA HUT OF BENNINGTON BENNINGTON 83
SOUTHERN VERMONT COLLEGE - SNACKBAR BENNINGTON 83
APPLE VALLEY INN & CAFE BENNINGTON 84
JCS TAVERN BENNINGTON 84
MADISON BREWING CO PUB & RESTAURANT BENNINGTON 84
DOLLAR BILLS GRILL & MOBIL BENNINGTON 84
SUBWAY BENNINGTON 85
KEVINS AT MIKES PLACE III BENNINGTON 85
PRICE CHOPPER #171 BENNINGTON 86
HAPPY COOK THE BENNINGTON 86
RED RASCAL PUB BENNINGTON 86
BENNINGTON PIZZA PLAZA BENNINGTON 86
YOUR BELLYS DELI BENNINGTON 86
ANN MARIES PIZZA BENNINGTON 86
SONNYS BLUE BENN BENNINGTON 87
MOLLY STARK INN THE BENNINGTON 87
DUNKIN DONUTS 339195 BENNINGTON 87
HENRYS MARKET BENNINGTON 87
THOMAS J CARMODYS BENNINGTON 88
STEWARTS BREAD N BUTTER BENNINGTON 88
MCDONALDS 22198 BENNINGTON 88
FOUR CHIMNEY INN BENNINGTON 88
BENNINGTON COLLEGE STUDENT CENTER BENNINGTON 88
ALLEGRO RISTORANTE BENNINGTON 88
BAKKERIJ KRIJNEN BENNINGTON 89
ELIZABETHS GARDEN BENNINGTON 89
PEPPERMILLS OF BENNINGTON BENNINGTON 89
BENNINGTON STATION BENNINGTON 89

Break ----------

This is where I start eating!

LIL BRITAIN FISH & CHIPS BENNINGTON 89
BEAN & LEAF CAFE INC BENNINGTON 90
TACO BELL STORE #19562 BENNINGTON 90
MT ANTHONY GOLF & TENNIS CLUB BENNINGTON 90
BENNINGTON BUTCHER SHOP & MORE BENNINGTON 90
FULL BELLIES RESTAURANT & CATERING BENNINGTON 90
HAMPTON INN BENNINGTON BENNINGTON 91
CHILIS GRILL & BAR BENNINGTON 91
DUNKIN DONUTS BENNINGTON 92
BENNINGTON LODGE OF ELKS BENNINGTON 92
VERNS FISH FRY BENNINGTON 93
FRIENDLY ICE CREAM #337 BENNINGTON 93
BENNINGTON BUTCHER BENNINGTON 94
SUBWAY #34942 BENNINGTON 94
BURGER KING RESTAURANT BENNINGTON 95
POWERS MARKET BENNINGTON 95
HANNAFORD SUPERSTORE BENNINGTON 95
VERMONT CIDER MILL BENNINGTON 96
HANNAFORD SUPERSTORE #301 BENNINGTON 96
EDDINGTON HOUSE THE BENNINGTON 97
PUTNAM CAFE BENNINGTON 97
WENDYS BENNINGTON 98
PRICE CHOPPER #171 BENNINGTON 98
RT RYANS BENNINGTON 99
SUSHI BAR IN PRICE CHOPPER BENNINGTON 99
IZABELLAS EATERY BENNINGTON 100
SAFFORD MANOR INNE BENNINGTON 100
SOUTH SHIRE INN BENNINGTON 100
RED MAPLE GARDEN BENNINGTON 100
Chef Robert Andrew

Chester, MA

#17 Jan 14, 2009
I am sorry that "Real Vermonter" will no longer be dinning with us. We strive to make every visit an enjoyable one.

Again, Thank you to all for the well wishes!
Real Vermonter

Charlestown, MA

#18 Jan 14, 2009
How about your sorry for not answering my question and addresing my concerns? Which restaurants in the AREA did you research for the prices on these type of entrees that indicated that you were priced LOWEST? You said it not me so this is your chance to explain it to all your potential customers! You were the one who said "Plaese feel free to contact me with any questions or concerns, I welcome all feedback!
chef@benningtonstation.com " This is your chance to respond to the questions and concerns you welcomed in September 08. I wouldn't pass it up if I were you! Silence isn't golden in the restaurant business! If you don't keep plugging all people have to go by is what is written and word of mouth which doesn't seem to be working in your case! Give it a shot, what do you have to lose at this point?
AOK

Arlington, VT

#19 Jan 15, 2009
As a business owner, this guy is allowed to set prices as he sees fit.

Indeed, it sounds like what is charged is reasonable in the area for that menu.

It is almost impossible to get a perfect rating on the violations. Having spent many years in the restaurant business, many of the areas where you get points off are "standard" and frankly have little to do with food safety. Some of them you have zero control over, like floor construction.

If you don't like it, eat elsewhere. Who wants to serve such a miserable person anyway?
Real Vermonter

Charlestown, MA

#20 Jan 15, 2009
Chef Robert Andrew asked and I answered! I asked and where is Chef Robert Andrew's answer? It's his problem not mine! I don't eat there anymore so I solved my problems! No one was asking for a a perfect rating on the violations but the ones stated are the ones which cause the most problems in the restaurant industry these days so there is cause for concern! 5 Critical points deducted for Potentially hazardous food meets time and temperature requirements during storage, preparation, display, service and transportation frankly have MUCH to do with food safety! If your claims to having spent many years in the restaurant business are true and I have no reason to doubt you, you of all people should know seriousness of the health departments charges! I have knowledge of food manufacturing and the health department so I know what these numbers mean! It's inappropriate and unethical to get that many critical points deducted! Maybe Chef Robert Andrew should study the way Burger King does it! Who wants to serve such a miserable person anyway? Chef Robert Andrew better want to serve miserable people or he will be a victim of his own demise! Self implosion is not a pretty thing!

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