Signs of a recovery on Tempe's Mill A...

Signs of a recovery on Tempe's Mill Avenue

There are 7 comments on the East Valley Tribune story from Mar 6, 2011, titled Signs of a recovery on Tempe's Mill Avenue. In it, East Valley Tribune reports that:

What once looked like a ghost town is now slowly but surely seeing a revival. Mill Avenue was hit hard by the recession, but new businesses like The Fixx, a small coffee shop, are popping up.

Join the discussion below, or Read more at East Valley Tribune.

Bret Linden

Tucson, AZ

#1 Apr 5, 2011
The Fixx is owned by David Sweetman. Sweetman also owns Monster Towing. The lot of the Fixx is notorious as a bait lot for Sweetman's towing company, and has been since the Spring of '09. Monster/Sweetman flagrantly breaks pretty much every law that applies to the towing industry. Tempe PD refuses to do anything about it, but each and every person who has sued Monster/Sweetman has won. The Fixx and its employees, as well as Monster Towing, try to pretend that the two are somehow different entities with different owners. It's a lie, don't be fooled. It's public record.

You don't have to believe me. Google "Tempe Towing Scam" and you'll see statements from several of Monster/Sweetman's victims.

Trust me, even if you're a paying customer of The Fixx, odds favor that your car will be towed. Stay away. Protect yourself, and don't help Monster/Sweetman prosper.

Here's a youtube video of what happened to one of Monster/Sweetman's victims who went into the Fixx to buy a drink and a parking pass...

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Brett Johnson

Chandler, AZ

#2 Apr 5, 2011
The first time I ever parked in this lot was on 3/29/2011. Here’s a video of how poorly marked the lot still is today. When I went back to video tape their impressive speed, the tow truck driver threatened me, called the cops for filming him without his permission, and followed me to my truck taunting me, trying to get me to lay a finger on him so he could beat me up. He then followed me in his truck west on University, cut me off just before Priest, slammed on the breaks and tried to cause an accident, even putting his truck in reverse and backing right up to me, putting it in park with his lights on…and nobody in front of him with a green light. I was almost rear ended too. After cars behind me were finally able to back up and go around, I too was able to back up far enough to get around him, and then he continued to follow me to multiple parking lots…after threatening me:

Well this really upset me…so I went back the next day to watch how they do it so quickly from the raised walkway to the north. The very first tow I watched was an illegal tow. They never even got out of the truck. They backed up to it, and they took off with it. To my knowledge, it’s against the law to leave the property without securing their load. You can see that here: (He did get out while he phoned it in to the police, just not to secure it)

Then I decided to go back and see what this parking pass thing is all about. So I parked in their lot on Friday afternoon, walked directly into The Fixx, requested a $5 all day parking pass, and an Iced Coffee. No sooner did I complete my order, the tow truck driver comes walking through the door to check the list…while I’m standing there waiting for my coffee and parking pass!!!

I didn’t hear the clerk chirping up to tell him my car was in the lot, and I knew he hadn’t written my vehicle description down anywhere. My jaw dropped and I gasped as I realized what was happening right before my eyes. I flipped out my phone and recorded him leaving The Fixx. As I waited for my coffee and parking pass…I watched him out the window looking at my truck…on the phone with the police. By the time I received my coffee and parking pass and walked outside…he was already hooked up and ready to tow my truck. I recorded the audio of the entire event, and there’s some footage too. Even after walking into the coffee shop and having the employees verify my story, WHILE holding the parking pass, the receipt, AND the coffee my hand the entire time…he STILL threatened to tow it…and started leaving with my truck because he didn’t like me telling him to “drop my shit and leave me alone”…!!!

They have to drop it by law, for free...if the owner arrives and is willing to move it.

Sec 32-8 "If the driver or owner of the vehicle returns prior to the removal of the vehicle from the property, the private tow carrier shall release the vehicle and no fee shall be charged."

The owner of the parking lot and this tow company are scum!
Brett Johnson

Chandler, AZ

#3 Apr 5, 2011
I haven’t yet decided if I believe Robbie Pfeffer (manager/clerk that day) is an active/willing participant of this malicious cash cow, he may have simply been absent minded and negligent when he failed to let the tow truck driver know I was waiting for the pass.

And the owner of The Fixx (Sandra Arthur, who I believe is renting the building from the lot owner) who arrived half way through seemed genuine, and almost beat down by the situation. She apologized, and she even refunded the $5 I paid for the pass. I suspect she feels as helpless and abused by the parking lot owner…as the people who park there feel (you and me).

Sandra Arthur: Owner of Fixx from what I can tell, but not the owner of land or my understanding: )

I don’t think she receives any kickbacks…I think she’s simply at the mercy of her landlord, who gets to make all the rules, and all the manipulative parking lot signs. If I feel like a victim, bullied, scammed, and intimidated at every encounter...I can only imagine how she feels being at their mercy everyday. It's the closest thing to a mafia I have ever witnessed. I'm stupified by what I've stumbled into.

Can anyone please substantiate that David Sweetman actually owns the lot? I can't find anything other than user comments that make this claim. Any information someone can offer will be appreciated.
Bret Linden

Tucson, AZ

#5 Apr 16, 2011
Already done, as you pointed out on other sites. David Sweetman does own the Fixx, he also owns Monster Towing
I am who I am

Tempe, AZ

#6 Oct 25, 2012
Brent- You youtube videos of this event are marked private. Could you please open these up to me so that I can see what you recorded happening?

I am who I am

Tempe, AZ

#7 Oct 25, 2012
Correction Brett*
Ali C from Tucson

Plymouth, MN

#8 Aug 20, 2013
I was a victim of the towing greed in Tempe. I had planned to pick up my take out order at PF Chang's then go to Jack in the Box for a smoothie and some relaxations. Imagine my suprise as, not even 15 minutes later I returned to find my vehicle GONE! I thought the signs posted that said "do not leave your property" meant "don't leave valuables in your car." When I called the towing company and demanded to know where my car was, he said they took it and it was withing their rights as there is "no time limit" posted on the sign as to when a car can be towed (so, you could park for one minute and find your car towed). It cost me $21 for a cab ride to 920 E Broadway to get my car. Then, they proceeded to be the buttheads we know them to be by demanding $155 in CASH in order to release my car (this is agaist code as towing companies ARE required to take credit/debit cards). I told him I didn't have cash so he went through the act of "trying" to swipe my card-- which never went thru I think b/c I don't believe they even have the card swiper set up. When I questioned the cost (the sign stated a maximum of $140 fee), He said, there is a $15 GATE FEE. So, because he's "such a good guy" and trying to help me" he said he would take me to the ATM down the street. What a bunch of douches! I will NEVER return to this area again.

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