Hub Apartment Complex Resident Towing....
Posted in the Dallas Forum
#1 Oct 15, 2012
PLEASE READ AND REPLY IF YOU'VE HAD SIMILAR ISSUES.....
Couple weeks ago, my friend who lives at this complex parked in a visitors parking spot because there were no other spots within proximity of his apt. He has a resident sticker on his vehicle but even then, his car got towed because he was parked in visitors parking. The complex has a sign on the office window that states that they will not help you get your car back from towing company yard.
Is this practice right although you are a resident? Sounds like they value visitors parking a lot more than their own residents. I know most apt complexes have limits on how long visitors can stay there, some of these "visitors" have been there since I've been visiting. Seems to me like they are "residents" without the actual parking permits they should have.
Furthermore, a couple days after he was towed and had to pay $165 to retrieve his car, another car was parked in the handicapped parking spot. My friend called the towing company a couple days after that and asked why that car had not been towed since it didn't have any signage, placards or license that it was a disabled person driving the car. The towing company stated that the apt complex was on hold because they did not have any parking stickers. Not only that.. but there is a flat truck that has been in the same spot for weeks and although it has both resident and visitors permits, it is still allowed to sit there broken down????
It is greatly appreciated to know that when they tow your vehicle, they include some added damage to your car...my friends car now squeals and kinda wobbles when you're driving down the road.. It is aggravating to know that this office team doesn't care about its residents much less comply with regulations relating to towing in the state of Texas.
A few weeks after this incident, my friends friend visited after office hours without his knowing and by the time they were leaving a couple hours later, their car had also been towed even though they were in visitors parking. I mean, how are you supposed to know if someone is going to visit after hours without you expecting them and then come to find out they get towed cause they didn't get a visitors pass ahead of time???
Btw, the name of the towing company, Longhorn Towing is known for towing a lot of vehicles from other places as well. Look around the 75219 zip code and you'll see their signs in parking lots/spot areas.
There has to be something done or out there that would protect someone who is trying to abide by the parking laws especially as a paying resident. If you are a resident and have a permit on your windshield, it should not matter where you park in the complex because after all, the Hub Apartments, 3136 Hudnall St Dallas TX 75219 DOES NOT HAVE ASSIGNED PARKING!!!
comments, suggestions greatly appreciated...
#2 Aug 29, 2014
My car was also towed on July 29th. This is what happened. I moved into the apartments on July 5th and I was driving a white Astro. I am living there because I work Monday to Friday in Dallas and weekends I go home (San Antonio). I bought a Yaris and did not have time to go to get the sticker so the night of the 29th they towed my car.
I had to pay the fee, taxi and they damaged the front bumper of my car.
I believe we need to get together and try to do something. Anybody in the same situation pleaese reply.
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