Review: GiftCard .com

Review: GiftCard .com

Posted in the Dallas Forum

Gift Cards galore

Dallas, TX

#1 Dec 6, 2012
Great service and wonderful selection.

Tyler, TX

#2 Dec 6, 2012
I had a great experience with this company! Cards came fast and looked great.

Hanoi, Vietnam

#3 Dec 6, 2012
Good good
Bella hoang

Hanoi, Vietnam

#4 Dec 6, 2012
Great company

Plano, TX

#5 Dec 7, 2012
Awesome site, great customer service.
A Customer from DC

Silver Spring, MD

#6 Apr 12, 2013
The product itself was ok, but the customer service people have such bad attitudes.
When I told the customer service my first name twice because she asked what the name of the purchaser was (I was the purchaser) after I told her my first name, the rep named Magi said "I think I understand what you first name is." with some laugh, as if I was stupid enough not to understand what the word "purchaser" meant.
Also, when I asked why I didn't have a tracking number when I chose the option of "delivery confirmation" the rep (forgot his name) said "that is what you can expect from local post offices, not from us" and laughed again.
They constantly played with what I said instead of helping me to get the information that I needed. I was so upset when I hung up the phone. I am not going to use the service again. I am sure there are similar services, if I look up.
David Seber

Kailua Kona, HI

#7 Aug 13, 2013
The card was ordered late on 8/6 (a Tuesday, this is important later). So I didn't really expect anything to happen until the next day. They, of course, took their money immediately.

The card was for my daughter to use while flying. Airlines don't take cash anymore, just credit cards.

They got around to shipping it on the 9th. Her flight was the 14. UPS 2 day takes 4 days (a weekend in there) but that has it landing on her doorstep on the 13. That's cutting it close, but still not a major problem.

She goes to activate it that afternoon. Card Activated!$0 balance!'What?!' I hear you asking. I'm in Hawaii, and they’re closed by the time I hear about this, and my daughter is in Central, the same time zone as , so they call in before I do the next morning.

The excuse they get is it takes 4 days for the balance to get on the card. This takes us back to the order date, 8/6. 7 days previous.

I didn't bother calling them. The damage is done. She picked up a card at Target and I will have to pay her back. So, I'll just recommend that you do NOT use . Your fund may not be available when your card arrives to the person you’re gifting money to. Very embarrassing!

disclaimer: I do not know if they are related to .

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