Debbie Dennis of Oncor - Buffoon or Naive? - Dallas, TX

Posted in the Dallas Forum

Bill Powerless

Chicago, IL

#1 Mar 3, 2010
Debbie Dennis of Oncor Energy in Dallas, TX got up in front of City Council and tried to explain that if they had their smart meters installed none of this would have happened. Debbie Dennis of Oncor Energy, in Dallas, TX, made these statements after customers were without power for 13 days. Oncor Energy, the company which Debbie Dennis represents, has an automated phone system that does not allow customers to speak to a human being and requires them to know an abstract number that can be found on an electric bill if they can read it (lights are off remember). Meanwhile, it was verified today that Debbie Dennis' house had power during the outage. Debbie Dennis has a smart meter as well.

Is Debbie Dennis of Oncor Energy in Dallas, TX a buffoon or just naive? Will Oncor actually implement a customer service center that doesn't force citizens to use the 911 infrastructure to try and get results. Due to Oncor's negligence, cities in the DFW area ate tens of thousands of dollars in 911 calls, 311 calls, and fire department visits for the simple reason that Oncor doesn't answer the phone and has no customer communications.

Common Debbie Dennis, you can do better than that. Lose the suit, climb a poll, and get in touch with the people.

Why did I write this? Downed power lines and after 10 days we had to pay a private electrician to fix. We never got a call back.
Shankopottamus

United States

#2 Mar 4, 2010
ONCOR does not care about you or your petty problems. THEY are a utility company that has the protection of the PUC . 10 days ? You are lucky it was not two weeks. ONCOR does not care because they do not HAVE TO .If your SMART METER has problems.......... too bad. They will be changing their name to NCNB NOBODY CARES NOBODY BOTHERS .
know when to hold em

Bono, AR

#3 Mar 4, 2010
How smart are you & this METER Debbie? Seems to only let you know when the lights are off at your house.I know how high Elec. is & seems to me that you could at least hire people to Answer the Phone. What do you do in the case of an OUTAGE. All Elec. Co. have a Human answering the phone. No Mater How SMART they THINK their METER is. What is the world coming to in YOUR EYES?
time traveler

Rockwall, TX

#4 Mar 4, 2010
tHAT IS NOTHING FOLKS i CALLED FOR SERVICE WHEN i HAD TO PUT UP A TEMPORY POLE AND GUESS WHAT i WAITED OVER 2 WEEKS AND STILL NEVER HAD A CONTACT BACK FROM ONCOR NOR SERVICE CONNECTIONS MADE. a FRIEND i KNEW TOLD ME A NUMBER TO CALL TO TJE PEOPLE WHO DONE THIS TYPE HOOK UP AND GUESS WHAT THEY HAD NO WORK ORDER FOR MY HOOK UP!!! bUT THE PEOPLE WHO DONE THE HOOK UPS TO THE HOUSES DOME THE CALLS THAT GOT THIS DONE FOR ME IN 1 AND A HALF DAYS- A MIRACLE HAD OCCURRED BECAUSE i GOT A NUMBER TO CALL. a MIRACLE i SAY REALLY DOID HAPPEN A HOOK UP TO MY HOUSE OCCURRED. oNCOR DOES NOT CARE.
time traveler

Rockwall, TX

#5 Mar 4, 2010
aND FOLKS WE ARE BEING ROBBED BY THESE ELCTRIC COMPANIES WE HAVE TO BUY OUR ELECTRICITY FROM. THE STATE OF TEXAS IS THE SECOND HIGHEST COST FOR ELECTRICITY FOR RESIDENCES IN OUR COUNTRY. aND WE HAVE THE MOST NATURAL GAS IN OUR COUNTRY FOR WHICH TO PRODUCE ELECTRICITY. sHOULD IT NOT BE LOWER OR ARE WE BEING CHEATED BY BIG TIME POLITICAL CONNECTED CORPORATIONS. i THINK THAT IS THE ANSWER.
Shankopottamus

United States

#7 Mar 5, 2010
Get a rope !
David lee roth

Rowlett, TX

#8 Mar 5, 2010
is this debbie chick pretty hot lookin lady
LOL

Trumann, AR

#9 Mar 5, 2010
David lee roth wrote:
is this debbie chick pretty hot lookin lady
If the lights are OUT what difference does it make?? LOL....
Samson

Dallas, TX

#10 Mar 17, 2010
I think Oncor is the best utility company. They helped me in two different situations to get my power back on within 24 hour period when the problem was not their fault. I am sure that this Debbie is only a messenger for this utility company and why persecute the messenger?
Jimmy The Gent Burke

Montgomery, AL

#11 Mar 17, 2010
I really like what Debbie Does in Dallas. She's very good at pleasing her customers. I've seen many men walking away with smiles on their faces.
nope

Dallas, TX

#12 Mar 18, 2010
"I am sure that this Debbie is only a messenger for this utility company and why persecute the messenger?"

um, because that is exactly what a spokesperson is. do you honestly believe that she blindly relays whatever she is told? actually, if she is merely a puppet, she deserves even harsher comments as does Oncor if they think the public is stupid enough to swallow that crap just because they call it pumpkin pie.
tlc

Trumann, AR

#13 Mar 18, 2010
Jimmy The Gent Burke wrote:
I really like what Debbie Does in Dallas. She's very good at pleasing her customers. I've seen many men walking away with smiles on their faces.
Now that LOL..... FUNNY!!! "Debbie Does Dallas". I seen that Movie too.
tlc

Trumann, AR

#14 Mar 18, 2010
nope wrote:
"I am sure that this Debbie is only a messenger for this utility company and why persecute the messenger?"
um, because that is exactly what a spokesperson is. do you honestly believe that she blindly relays whatever she is told? actually, if she is merely a puppet, she deserves even harsher comments as does Oncor if they think the public is stupid enough to swallow that crap just because they call it pumpkin pie.
Doesnt count if you come back and AGREE with yourself under a different Name. LOL..
Lyndon B Johnson

Van Alstyne, TX

#15 Mar 20, 2010
No big deal. They just want find better ways to rip-off the low end customers and old ladies so jews their friends can get rich and live in north dallas

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