Verizon pressed on publication of unl...

Verizon pressed on publication of unlisted numbers -- Verizon C...

There are 4 comments on the Baltimore Sun story from Jun 3, 2008, titled Verizon pressed on publication of unlisted numbers -- Verizon C.... In it, Baltimore Sun reports that:

The Public Service Commission wants Verizon to explain how it accidentally published nearly 13,000 unlisted numbers in the Washington County telephone directory.

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Former RIFd Employee


#1 Jun 3, 2008
Keep it up Verizon - keep cutting heads while everything you've preached to your employees - Quality - Best Cost - Do it right the first time - goes right down the drain. Your customer service is horrible now, you can't get the same answer from two different call center employees -(assuming you can even GET INTO a call center.) You badger your non-sales employees to SELL ONE MORE when it's an embarrassment because commitments are missed when they're expecting callbacks or installs. And now - one of the most sacred of products - an Unlisted Telephone Number - is allowed to get published. Keep sending those jobs overseas and lining your CEO's pockets while taking away benefits from those that built the company. You'll see - You'll get yours!

Dundalk, MD

#2 Jun 3, 2008
What a mess! Well, just a hint to the wise. You can list your telephone number under any name you wish. I chose my maiden name. I don't have to pay for unlisted and nobody can find me in the phone book. So simple but so easy.
Truth Teller

Fort Wayne, IN

#3 Jun 3, 2008
The numbnuts at Verizon did the same thing about 3-1/2 years ago in Cecil County. I alwys have had an unlisted number- it greatly reduces the amount of solicitations that you receive, so I was really P-O'd when I glanced in a directory that was delivered and found my number and address listed. Called Verizon and they denied that they had released the info, implying that I had somehow provided it to the directory firm. But several months later, I received a letter from Verizon, apologizing for the eff-up and offering some B-S "we're sorry, here's a few bucks" offer.

Bel Air, MD

#4 Jun 3, 2008
They're still better than the horses asses at BGE.

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