k9 bath house lindenhurst
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dog owner

Brooklyn, NY

#1 Mar 25, 2007
on march 24th 2007 i had an appointment at 2 pm at the k9 bath house.located at427 w montauk hwy in lindenhurst, i waited too approx. 630 pm for a call that my dog was groomed,but no call was ever made. i called them and a female on the phone advised me that they had not gotten too my dog yet and that he would be done around 9pm. i told her that was unacceptable and that i was coming to get my dog. upon arrival the female was very rude and disrespectful for some one running a bussiness. she informed me that i would have to pay 38 dollars because the dog had gotten a "shampoo" i stated thats ridiculous when the entire service only costs 45 dollars ,which my dog never received. she refused too give me my dog ,and than the police were called. officer arrived and advised all concerned that this was a civil matter. so at this point i paid her the 38 dollars at which point a white male bursted into the store screaming and yelling and ready too assault me. if the police were not on scene he would have for sure assaulted me. it turns out he is the owner of this bussiness. i dont care about the 38 dollars but i would like this complaint registered so that others would know how they run their bussiness and who knows how they treat the dogs that are left in their care.
oooo

Bridgeport, CT

#2 Apr 4, 2007
i just dropped off my dog about 3 hours ago, to bad i hadn't read this sooner!!!
dog owner wrote:
on march 24th 2007 i had an appointment at 2 pm at the k9 bath house.located at427 w montauk hwy in lindenhurst, i waited too approx. 630 pm for a call that my dog was groomed,but no call was ever made. i called them and a female on the phone advised me that they had not gotten too my dog yet and that he would be done around 9pm. i told her that was unacceptable and that i was coming to get my dog. upon arrival the female was very rude and disrespectful for some one running a bussiness. she informed me that i would have to pay 38 dollars because the dog had gotten a "shampoo" i stated thats ridiculous when the entire service only costs 45 dollars ,which my dog never received. she refused too give me my dog ,and than the police were called. officer arrived and advised all concerned that this was a civil matter. so at this point i paid her the 38 dollars at which point a white male bursted into the store screaming and yelling and ready too assault me. if the police were not on scene he would have for sure assaulted me. it turns out he is the owner of this bussiness. i dont care about the 38 dollars but i would like this complaint registered so that others would know how they run their bussiness and who knows how they treat the dogs that are left in their care.
Thank you

Bronx, NY

#3 May 1, 2007
Thank you "Dog Owner" for this post. I was going to make an appointment for my dog and I needed to find the number, so I googled "k-9 Bath House" and your post came up. I am so glad I saw this because now I will NEVER bring my dog the there.
oooo

Bridgeport, CT

#4 May 1, 2007
yea, it was a terrible experience. my poor puppy wasn't acting like himself when i bought him home. =( never again.
Thank you

Bronx, NY

#5 May 4, 2007
If you are willing to travel into Bellmore there is a great groomer on Merrick Road. It is called Grooming by Rachel. She is wonderful and takes very good care of your pet. I have a 13 yr old Husky with Arthritis and she takes such good care of Kali when she is there to be groomed. I now live in Lindenhurst and was trying to find something closer but I am going to stick with Rachel.
brian

Mill Neck, NY

#6 Jun 4, 2007
I had absolutely no problems with K-9 in Lindenhurst. They had no appts the day I brought my dog in and they fit me in. He is an aggressive dog and they handled him beautifully. I will be singing their praises. No problems and they were extremely accommadating.
Daniella

Brooklyn, NY

#7 Jun 4, 2007
I have an appointment with them tomorrow and have been there before with absolutly no problems. The staff is very friendly with my dog and I and he seems to take to them very well, being that he is a very shy dog. I sing their praises also
Karen

Brooklyn, NY

#8 Jun 14, 2007
I have never had a problem with the K-9 bathhouse. I will not take my dog anywhere else! The have a great staff and are very gentle with the dogs. There is somtimes a wait for my dog but it is fist come first served. If you dont want your dog to be there long just let them know apon drop off and there is never a problem.
SANDY

Stamford, CT

#9 Jun 16, 2007
K9 BATH HOUSE IN LINDENHURST IS THE BEST GROOMING SALON I EVER BEEN TO THE STAFF IS FREINDLY & MY THREE DOGS LOVE IT THERE,ALL THERE HAIRCUTS ARE BEAUTIFUL AND ALL THE PEOPLE WE KNOW ARE VERY HAPPY AND ALSO LOVE THE K-9 BATH HOUSE,ACTUALLY MY MOTHER IN LAW GOES TO THEIR OTHER STORE IS BABYLON VILLAGE,SHE IS ALSO VERY HAPPY WITH THEM "WE LOVE YOU K-9 BATH HOUSE"
charlene

Stamford, CT

#10 Jun 16, 2007
to the customer who had a problem on march 24,i was there to pick up my 2 dogs when you arrived,you were totally disrepectful to the owners wife and the staff,the girl behind the counter was trying to explain that you arrived at 2pm and there were several dogs ahead of you.the police were called,because you were yelling and cursing,and appeared very threatening even to me,when the owner showed up and his wife told him you were yelling and cursing at her,he then starting yelling and threatening you.you then "put your tail between your legs" he made you apologize then threw you out.funny,when i returned home and told my husband what had just happend and he said if he was there he would have smacked that customer in the mouth just for talking that way in my presents.you deserved to be thrown out!! on an up note,all my freinds and family go to k-9 and we are very satified customer's.a note to everyone there's always two sides of the story.i just thought the truth should br told...thanks k-9 see ya soon
Babylon Village NY

Astoria, NY

#11 Jul 3, 2007
I have taken my dog to K-9 twice, one time it did take a bit longer than expected but he was happy as can be when he came home. The next time they were done exactly when they said they would be. Everyone there has always been courteous and friendly and I am happy with their service.
Mel

AOL

#12 Aug 3, 2007
Ive Boarded my dog there. And No Problems, As a matter of fact she is going back to be boarded with them in 3 weeks for 2 weeks while we are away, and Im not worried at all. Last time she came home Happy, Tail Wagging, And Clean.
Gail

Brooklyn, NY

#13 Sep 9, 2007
This is NOT the best grooming facility it is a very angry environment & my dog always seems to not be herself. thought maybe it would take a little time getting used to... but, never happened.. the animals seem stressed. I understand it is not the best experience any animals to be groomed & I know the girls in the back do try & help but they need to work on the atmpsphere & people sills. It could be managed so much better.
Past Employee

United States

#14 Oct 10, 2007
I used to work at K9 Bath house, and I'll be honest the place sucked! They smoked weed in the back kennels and smoked inside the place. The dogs would go home smelling like smoke! The Owner, he is seriously SCARY! I felt belittled the entire time I worked there AND on top of that he would have THE WORST customer service skills ever. I dont udnerstand why anyone came back to him. He would yell and scream at EVERYONE including his employees and CLIENTS! So the person who started this blog, Im sure had a perfectly good reason why the cops were there. And I wont be scared that he would do bodily harm cuz I think he would. The owners wife and the groomer itself are great people. But I would NEVER bring my dog there and reccommend no one else bring there's too!
Ms Thing

Bridgeport, CT

#15 Oct 17, 2007
Thank you for the enlightened information. I as going to take my puppy there, but never mind.
mr e

Toms River, NJ

#16 Oct 26, 2007
i take my dog there all the time and never have a problem... my dog is always happy to see me when i pick him up, always clean, smelling good... and the girls that work there are beautiful and very respectful..
DAWN BENNETT

Jackson, NJ

#17 Nov 7, 2007
All CREATURES GREAT AND SMALL. CUTCHOGUE.
I HAVE A SMALL KENNEL AND WOULD LOVE TO WATCH ANY OF YOUR PETS. PLEASE EMAIL FOR RATES DCAMIS @OPTONLINE.NET
Kat

East Meadow, NY

#18 Jan 10, 2008
I bought my dog to k9 when my regular groomer was out of town for a few weeks and he needed a bath. He NEVER had a problem going to the groomer and always enjoyed being groomed. When the woman went to take him from me he started growling and backing up. He has never done this before, I thought he might be nervous because it was a different place so Ihanded her the leash and talked my baby into staying and was told if I left he would be fine, which I understand because sometimes dogs are like that. When I came back to pick Jake up he was acting very strange and skittish which is not generally him. I put him in the car and noticed he stunk like ciggarettes! For a few days he acted very strangely and skittish! I will NEVER go back there. Next time my groomer is away I'll just have to wait!
Lonnie

New Milford, NJ

#19 Jan 15, 2008
My animals are my heart! I was going to take my dog Dahlia there this weekend. I was searching on Google to find their wesite and I came across this. I'm so grateful to the person who started this review on K9 Bath house! Many of you had a great experience, and many of you had a really bad experience. But for me all it takes is to read one bad review for me to not bring my dog there. The smoking weed part is just terrible!!! They should really be reported to the Humane Society so that there can be an investigation. So again I thank you so much for speaking out because you just saved my dog from a traumatic experience. I WILL NEVER BRING MY DOG TO ANY K9 BATH HOUSE, AND I WILL TELL EVERYONE I KNOW!!!!!!!
yeah right

Sea Cliff, NY

#20 Jan 16, 2008
SANDY wrote:
K9 BATH HOUSE IN LINDENHURST IS THE BEST GROOMING SALON I EVER BEEN TO THE STAFF IS FREINDLY & MY THREE DOGS LOVE IT THERE,ALL THERE HAIRCUTS ARE BEAUTIFUL AND ALL THE PEOPLE WE KNOW ARE VERY HAPPY AND ALSO LOVE THE K-9 BATH HOUSE,ACTUALLY MY MOTHER IN LAW GOES TO THEIR OTHER STORE IS BABYLON VILLAGE,SHE IS ALSO VERY HAPPY WITH THEM "WE LOVE YOU K-9 BATH HOUSE"
Could you possibly be the owner tooting your own horn?

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