Having problems installing Windows XP...

Having problems installing Windows XP Service Pack 2.

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WTFOMGWTF

Lakewood, OH

#1 Sep 28, 2006
Okay, so when i go to install Service Pack 2,
I keep getting the error message:
"The file c:\windows\system32\cmd.exe is open or in use by another application.
Close all other applications and then click Retry."
So, then i close EVERY open application EXCEPT for the XP SP2 installing programs, and i click Retry,
and Guess What? It shows the error message again!
what do you suggest i do?
Kimberly B

Canada

#2 Oct 9, 2006
I am having the same problem. I need help please!!!
WTFOMGWTF wrote:
Okay, so when i go to install Service Pack 2,
I keep getting the error message:
"The file c:\windows\system32\cmd.exe is open or in use by another application.
Close all other applications and then click Retry."
So, then i close EVERY open application EXCEPT for the XP SP2 installing programs, and i click Retry,
and Guess What? It shows the error message again!
what do you suggest i do?
jonathan wooldridge

Manchester, UK

#3 Oct 23, 2006
me too. arrrarggh!!
Carlos

El Paso, TX

#4 Nov 4, 2006
Me too, but ftp.exe instead of cmd
Gulzar Ahmed

Asia/Pacific Region

#5 Nov 21, 2006
Carlos wrote:
Me too, but ftp.exe instead of cmd
Start your computer in safe mode.
Rename the file in question
Restart your computer in normal mode.
Update SP2.
IT might as you to start a couple of services follow the instructions on the website.
You are good to go.
Cheers !!!
Mark

Sainte-julienne, Canada

#6 Dec 28, 2006
I have the same problem. I've been racking my brain over what application I can close, but I can't come up with anything.
Sesha

Corvallis, OR

#7 Jan 31, 2007
Hi
Gulzar Ahmed wrote:
<quoted text>
Hi , even then cmd.exe gets created automatically under system32, and the same error coming up for me. I am trying to install on Laptop. Please let me know what i have to do. Thank you. You may respond to [email protected] Thank you you in advance.-- sesha
--
Start your computer in safe mode.
Rename the file in question
Restart your computer in normal mode.
Update SP2.
IT might as you to start a couple of services follow the instructions on the website.
You are good to go.
Cheers !!!
Sesha

Corvallis, OR

#8 Jan 31, 2007
I changed the name of cmd.exe in safe mode and login as systemadmin
then I tried to install sp2..I get same error again. cmd.exe under system32 gets created automatically whenever I login as regular mode
Please advice.
Thank you
sesha
[email protected]
ruben

Willemstad, Curacao

#9 May 21, 2007
i'm getting the same problem but with system32\drivers\ndis.sys.

what should i do??? please i need your help!!
Teresa

Owosso, MI

#10 May 24, 2007
Same problem here. Safe mode and changing file name didn't help either. Windows tech support was a joke, and I'm about to beat the PC to death >.< We need some help from someone who knows what's up with this system32/cmd.exe is open or in use click retry error. Thanks in advance!

Teresa
Kell

Australia

#11 Jun 4, 2007
This is doing my head in!!! I keep getting a similar message - system32/cmd.exe is open or in use click retry error - and there is nothing bloody open??? Can someone please help? K
carlos

Wellington, New Zealand

#12 Jun 8, 2007
I am having exactly the same problem when I go to install Service Pack 2,
I keep getting the error message:
"The file c:\windows\system32\cmd.exe is open or in use by another application.
Close all other applications and then click Retry."
So, then i close EVERY open application EXCEPT for the XP SP2 installing programs, and i click Retry,
and Guess What? It shows the error message again!

This is a rather pathetic and annoying situation considering there is no information available on the microsoft website to deal with this and there have obviously been so many other people who's time has been wasted by this product failing, get it together bill.
carlos

Wellington, New Zealand

#13 Jun 8, 2007
HI guys back again, I have a solution, it worked very well for me,it might be a little on the undersirable side but it does work, I had recenly upgraded to win xp and had downloaded all the recent updates and then installed service pack 2 , the issue is with the recent updates, in my case I went to a previous restore point from the start accessories system tools and then restore point, this was a point before installing the updates, after rebooting the service pack 2 installed without a hitch, it would appear that it might require the removal of these updates then reinstalling them later , I hope this helps , it really does work or did in my case, take care, carlos
mike

Gilbert, AZ

#14 Jun 19, 2007
i tried changing the name, i tried restore point, and i am getting the same message cmd.exe open or being used by another application. Please help
Russ Salem- VA

Salem, VA

#15 Aug 21, 2007
Update for Windows XP (KB927891),
This Microsoft Update fixed the problem for me.
Good Luck
James

Carindale, Australia

#16 Sep 6, 2007
Jesus! The stupid cmd.exe keeps on copmin up when i try to install SP2 For Xp!!! God I Need Advice!!!!!
nfBarata

Lisbon, Portugal

#17 Jun 17, 2008
I made it!!! lol
Download Process Explorer
http://technet.microsoft.com/pt-br/sysinterna... (en-us).aspx

use the find button for "ftp.exe", for me appeared 2 ftp.exe with the process svchost.exe, select them and for each one right click the handle in the main window and select close handle.

SP2 update rolling!!!
Coke

Talca, Chile

#18 Aug 11, 2008
I made it!!! lol
Download Process Explorer
http://technet.microsoft.com/pt-br/sysinterna ...(en-us).aspx

=)!!!!!!!!

Its works!!
Funciona, verdad, usenlo!
Andres

Talca, Chile

#19 Aug 11, 2008
ftp.exe Service Pack 2
Baja el
http://technet.microsoft.com/pt-br/sysinterna ...(en-us).aspx
eliminas manuealmente los 2 ftp.exe en la pestaƱa de buscar(find) y listo,, ahora puedes instalar SP 2 tranquilamente.
asbb

Sherman Oaks, CA

#20 Sep 18, 2008
i have the exact error message but with installing SP3!

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