HP Pavilion HDX Speaker problem

HP Pavilion HDX Speaker problem

Posted in the Hewlett Packard Forum

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mortenmm

Norway

#1 Sep 26, 2007
I have bought the HP Pavilion HDX9050EO, and I have a problem with the speakers. I can't get any sound from the built-in speakers, only through the headphone jacks. I have reinstalled the drivers and recovered the laptop to factory settings, but nothing works. So I don't think it is a problem with the drivers. Any ideas?
Takes a long time to send the machine to HP for repairs...
Lantreho

Oslo, Norway

#2 Sep 28, 2007
Ive got the same problem. cant figure out why
OO Canada

Calgary, Canada

#3 Oct 12, 2007
Lantreho wrote:
Ive got the same problem. cant figure out why
Anybody out there with solution pls? My own speaker work once in 6 months and then don't work again until the next 6 months. The earphone used to work but has stopped working recently. I am at my wits end. I know the problem is not software related because the control panel/sound says that the sound device is working well. Please reply if you have any advice for us.

OO
Rufio

Philippines

#4 Nov 10, 2007
I had the same problem, try pushing down right above the touch controls, more so the quicktime button. I think it has something to do with the placment of the vent.
SMC

Santa Ana, CA

#5 Dec 12, 2007
mortenmm wrote:
I have bought the HP Pavilion HDX9050EO, and I have a problem with the speakers. I can't get any sound from the built-in speakers, only through the headphone jacks. I have reinstalled the drivers and recovered the laptop to factory settings, but nothing works. So I don't think it is a problem with the drivers. Any ideas?
Takes a long time to send the machine to HP for repairs...
I have the same or similar problem and have tried re-installing the driver to no avail. HP wants me to send it in for repair, I've only had it two days and there repair facility has a bad habit of damaging notebooks during repair. I'm going to ask HP to replace it with a new one that is fully tested at the factory or I'm returning it and going with the Dell.

One last comment. I'm going to format and install XP 32 bit rather then 64. Perhaps it is an immature driver issue, but seriously doubt it as I've done a complete system restore already.
expert

Woodside, NY

#6 Dec 18, 2007
IT'S A HARDWARE ISSUE YOU HAVE TO CHANGE THE SPEAKERS
SMC

Tempe, AZ

#7 Dec 20, 2007
expert wrote:
IT'S A HARDWARE ISSUE YOU HAVE TO CHANGE THE SPEAKERS
Thats what Ive done. However, I recommend that you emphasize to the tech the model of the notebook. Ive received two empty boxes for return to repair that are for 17 laptops, and only today have I hopefully been sent the correct box.
SMC

Tempe, AZ

#8 Dec 20, 2007
One more thing... According to HP the only repair facility for the HDX laptop is in Houston, TX. From what I understand, the turn around time is pretty slow. Some of the blogs are indicating repair times as long as 4 weeks. When I asked, HP could not give me an answer...
przemek

Maidstone, UK

#9 Jan 8, 2008
hi i have laptop with the same problem , i doubt is the software problem reinstalation of os doesn't help and after opening i tested speakers attached to small module which are Working so the small module where is power button mic and speakers attached is faulty but still not sure if it's that there is nothing on it just connectors and button would it be possible to destroy it just by pressing the power button? i'm ordering new part so let u know !
RHeide

Dayton, OH

#10 Mar 3, 2008
I have the same problem... reloaded os, bios, audio drivers.. etc called tech support and got the same response.. ship it in and we'll fix it.. Does HP have a quality control department? Has anyone made any head way with this issue without having to ship your laptop away???? this really irks me - they need to quit dumping inferior products on us and expecting us to just live with it!
deadlife

UAE

#11 Apr 4, 2008
I have the same problem with my HP laptop but I think its the headphone jack that has caused the problem.
THe laptop does not recognize that the headphones have been unplugged or it is stuck .
So put it in pull it out while loop playing a song. It will require patience and time Inshallah it will be working fine
deadlife

UAE

#12 Apr 4, 2008
""""INSHAL LAH"""
Greg

Owensboro, KY

#13 Apr 23, 2008
Mine is doing the same thing... Press the power button while playing a song, starts the speaker just for a moment. Opened open that area and could not see anything loose... tried jacking in and out of headphones (they work) no luck,,, Is the switch from speakers to headset mechanical or under software control I wonder??
musgrove100

Allen, TX

#14 May 19, 2008
&NR =1
I have had the same problem. Click on the link and see if this works for you. There is a ribbon cable inside the laptop near the power switch that has a long history of going bad. Apply force to your computer, just like the video and see if you have the same problem.
http://www.youtube.com/watch...
gruadia

Chicago, IL

#15 May 27, 2008
holy shit a lot of people have the same problem i cant get my speakers to work but im finding a way on how to fix it if i find i way to fix it ill comment again
Gib

UK

#16 May 30, 2008
it is the ribbon connecting the motherboard to the power board. the connectors on the end are weak and fray. i have the same problem but live in england and cant find the part anywhere.
Joe Salata

Skokie, IL

#17 Jun 2, 2008
Wow, great tip, on the loose connection near the power button! So if a 2nd symptom of your speaker problem, is the Power Button NOT lighting up, try pressure near the Power Button...for me the Speakers came on & so did the Power Button Light. Just wish I knew how to fix permanently!?
Jeffrey

Australia

#18 Jun 28, 2008
hi i got a different problem. my speaker and mic seem to work at the same time. ven when the mic is in the speaker dosent go off. does anyone else have this problem?
Byron

North Las Vegas, NV

#19 Jul 30, 2008
I had the same problem on my hp dv6000 for a while. Headphones would work just fine but the built-in speakers stopped working. At first i thought there was no way it was a sound card problem b/c if it was the sound card, neither the headphones or internal speakers would work... but i updated and reinstalled drivers anyway. No luck. Then i noticed the speakers would sometimes work for a second when i removed the headphone jack. I then knew it was a short in the jack connection or just a bad connector in the jack. Sooo, I just plugged in the headphone jack a bunch of times and after about 20 seconds ramming, the speakers were working just fine and i haven't had a problem since! Sounds crazy but it worked for me.
There is a physical contact that switches the current from the internal speakers to the headphones. The contacts have been known to be faulty. make sure this is not the problem before blaming it on drivers/soundcards/antivirus software.
A friend of mine also had a similar problem, but he took his computer apart and gave the contacts in the jack a good cleaning and everything worked out fine. Of course, don't open up your laptop if you don't know what you are doing. ;)
hope this helps :)
hp sux

Burnaby, Canada

#20 Aug 31, 2008
fu hp!!!

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