HP Pavilion new battery issue

Far Rockaway, NY

#22 Dec 3, 2007
just shut the pc off with the charger pluggrd in and take the battery out without disconnecting the charger then put the battery back in wait a minute the it will charge promise

Pune, India

#23 Dec 21, 2007
Fresh Meadows, u r GOD... i took new HP dv9000 and it was facing the same prob., i tried with the HP customer care, but in vain... n here i am, at some forum, n ur suggestion WORKS!!! GR8!!!

Pune, India

#24 Dec 21, 2007
i mean ARTHUR... U R GOD!!!

Brooklyn, NY

#25 Dec 24, 2007
I also thank Arthur. My symptoms were "plugged in, not charging" with charging light flashing even when computer (hp pavilion dv6000 series) was off and plugged in. I actually tried removing and inserting battery while booted before finding your solution.

I Shut down, Remove battery, reboot, reinstall battery. Damn it didn't work right away.

I did some more browsing on the issue and noticed the charging light was steady, checked the icon and lo and behold, a miracle had taken place! I was now "plugged in, charging"!!!

Kudos to Arthur!


#26 Jan 18, 2008
Same problem with the battery. my problem started after i installed service pack. maybe that has the problem.

Moulton, TX

#27 Jan 18, 2008
arthur wrote:
just shut the pc off with the charger pluggrd in and take the battery out without disconnecting the charger then put the battery back in wait a minute the it will charge promise
Oh wow...this worked like a charm! Why isn't this method more well known?

My HP dv6436 already had a previous battery replaced when I had Ubuntu 7.04 loaded and the battery wouldn't charge. I even got a replacement battery from HP with no luck. I then gave up and went back to Vista. now I wonder if this trick would have worked with Ubuntu.

Thanks a million Arthur!

Moulton, TX

#28 Jan 18, 2008
Well..looks like I was wrong. It says it is charging for about 10 seconds and then goes back to "Plugged in, not charging". Damn it.

United States

#29 Jan 19, 2008
I am using the laptop right now on battery power. On Chris Parillo's forum LockerGnome, there was a huge thread with this problem. Someone on there suggested arthur's method with an extra step:
1. Do a complete power drain of the battery (unplug the powercord when the laptop is off and hold down the power button for one minute).
2. Eject the battery
3. Plug the AC adapter power cord back in to the laptop.
4. Insert the battery and wait anywhere from 1 to 5 minutes. The battery charging light should be solid at this point.
From what I can gather on other forums, Vista has a problem that hasn't been addressed. This problem is not limited to HP laptops. There were many reports from Lenovo and Acer notebooks also. When you plug in the battery and power without the computer on, it uses hardware detection instead of software detection.
I hope this helps.
Rob Wilkes-Barre PA

Mountain Top, PA

#30 Jan 23, 2008
I have an hp zv5000. It turned on and said, Battery error, Please fix or problems may occur. I unplugged battery and used just the power cord. It started again and it didn't give me battery error. It then told me unsupported wireless lan. Please romove and restart. I didn't remove, but restarted. Since it turns on for a second, gives me teh blue power light, then shuts off before getting to first screen. The first time, it did get me to the bios screen before installing windows, but only once.

Any possible answers?


#31 Feb 13, 2008
My is Vista and it suddenly won't charge withou any reason . I can't figure out any thing and am still facing this mess.

San Antonio, TX

#32 Mar 5, 2008
From HP website- worked for me....

This document pertains to HP Notebook PCs with Windows Vista.
Understanding battery charging issues
If the notebook battery is not charging or the notebook does not indicate that the battery is charging, the most likely scenario is that the battery itself is operating correctly, but its power management software may have become corrupt. In order to correct the problem, you will need to uninstall and reinstall the power management software by using the Device Manager. This document will explain how to uninstall and reinstall the ACPI Battery listings in Windows Vista, as well as how to obtain and install updated BIOS files, if needed to correct other battery issues.
Uninstalling and reinstalling power management software in Windows Vista
In order to correct problems with the battery's power management software, follow the steps below.

Click Start and type device in the search field, then select Device Manager .
Expand the Batteries category.
Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .

Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. The notebook should now indicate that the battery is charging.

Middle Village, NY

#33 Mar 23, 2008
Uh, yes i also seem to be having a weird problem, when i charge the battery, it says charging, but it wont exceed 33%. I've tried the shut down/ detach battery with a/c adapter plugged in, but it didn't work..any help?


#34 Mar 27, 2008
I've got the same problem- the battery (laptop, hp dv6000 series) doesn't charge, if I take it out and put it in again the charging light stays solid for approx. 10 seconds then starts flashing and the battery indicator goes back to plugged in, not charging.
I tried uninstalling the drivers and reinstalling them but in device manager it won't let me search for hardware changes. Device manager keeps refreshing every 15 seconds ish and does it again every time I search for hardware changes, stopping the process
Any ideas anyone?

Riverview, MI

#35 Mar 28, 2008
Joshua wrote:
I just got a replacement battery (not made by HP) for my HP zv5000 that I just purchased used. The battery came with a 40% charge. I put it in the lap top and plugged in the AC Adapter. The battery is discharging and the AC adapter is not charging the battery. I shut the computer off and left it over night with it plugged in and I turned it on the next morning to see that it still hasn't charged. I'm now down to about 10% left on the battery before it totaly dies and as you know with this computer, if you have a dead battery, you can't even use the computer with the AC adapter plugged in.
Shouldnt this be charging the battery while it's plugged in just like all my other lap tops have done in the past? I'm tempted to let it run all the way down and see what happens. I'm thinking that maybe there is a feature in the computer that conditions new batteries and requires it to be completely depleted before it will charge for the first time. I don't know....any help would be great. Please email me at smmimauhsoj@aol.com ASAP. Thank you very much.
Mine has been running on AC Power with a dead battery for months. I don't know why but it is.

I was not aware that it was not supposed to do that. GEEZ LOUEEZ. Thos unit is gonna make me PUKE!

Redmond, WA

#36 Apr 8, 2008
arthur wrote:
just shut the pc off with the charger pluggrd in and take the battery out without disconnecting the charger then put the battery back in wait a minute the it will charge promise
Yep. That did the job! I have been fussing with this issue for the last 5 months since I purchased my new HP DV6000... and Arthur's steps have finally given me something I can rely on.

Note: I implemented the steps with Battery at 75% and OS turned off. It was NOT charging when just plugged in. But after following Arthurs steps, it charged to 100%.

Dallas, TX

#37 Apr 13, 2008
PAVILLION DV9000 COMPAINTS BLOG WWW.SOLUTIONGUIDE.COM when auto downloading/installing hp unit drivers battery stopped charging and started again, but although showing charged 100% batteries would last only 20 minutes or less (stanard and long-life battery).

United States

#38 Apr 21, 2008
I ran the battery down to 10% on a Pavilion zd800 runing Windows XP (home edition). The laptop went into "hibernation". Now the battery won't charge higher than 88%. Will the same steps listed for the Vista users work with XP?
Jim Pazdan

Bridgewater, NJ

#40 Jun 10, 2008
arthur wrote:
just shut the pc off with the charger pluggrd in and take the battery out without disconnecting the charger then put the battery back in wait a minute the it will charge promise
Yes I found that out on my own, as I had bought a second battery for my HP dv6000 after it had got to 0% not charging and a new battery did the same thing in a couple months. Yesterday, I noticed I had got up to 1% not charging and found that it was shutting down PC with AC cord in and battery in, take out battery, put it back in. Did it 2 times and second time charge light came on steady and it charged.
Wonder if it letting it get down to 0% that causes the trouble? Also as a precaution, I remove the baterry after I power it down.
The Hp battery check is junk always recommending to "calibrate" the battery. Also tried re-installing ACPI Compliant Control Method Battery, no change.
3 Cheers for trial and error!

Minderhout, Belgium

#41 Jun 16, 2008
It worked for my HP pavilion as well..Thanks !!

Phoenix, AZ

#43 Jun 22, 2008
i used the device manager and selected check for an updated driver, i received a message that my driver was up to date, but my battery started charging again, it does appear to be a software problem.

Hopes this helps others

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