HP Pavilion new battery issue

HP Pavilion new battery issue

Posted in the Hewlett Packard Forum

First Prev
of 5
Next Last

Concord, MA

#1 Oct 2, 2006
I just got a replacement battery (not made by HP) for my HP zv5000 that I just purchased used. The battery came with a 40% charge. I put it in the lap top and plugged in the AC Adapter. The battery is discharging and the AC adapter is not charging the battery. I shut the computer off and left it over night with it plugged in and I turned it on the next morning to see that it still hasn't charged. I'm now down to about 10% left on the battery before it totaly dies and as you know with this computer, if you have a dead battery, you can't even use the computer with the AC adapter plugged in.

Shouldnt this be charging the battery while it's plugged in just like all my other lap tops have done in the past? I'm tempted to let it run all the way down and see what happens. I'm thinking that maybe there is a feature in the computer that conditions new batteries and requires it to be completely depleted before it will charge for the first time. I don't know....any help would be great. Please email me at [email protected] ASAP. Thank you very much.

Walpole, MA

#2 Feb 4, 2007
nope your fucked

Montréal, Canada

#3 Jun 21, 2007
I have the same problem. "Plugged in,not charging" 0%,I dont know how to fixed.

Quezon, Philippines

#4 Jul 6, 2007
mines sometime says "plugged in, not charging" but starts charging after a couple of minutes.

Quezon, Philippines

#5 Jul 6, 2007
mine does that too "plugged in not charging" but starts charging after a couple of minutes after AC is plugged.

Christiansted, Virgin Islands, U.S.

#6 Jul 10, 2007
I have been promised for almost a month a replacement battery. This is for a new business machine. Between backorders and canceled shipments, I want to send my HP back and get another Acer.
Case #3219139791

Patrick, SC

#7 Jul 19, 2007
MY brand new hp is doing the same effin thing..no ideas on how to fix it?? [email protected]


#8 Jul 21, 2007
yee... mate 2day even i found the same problem.. i let the battery drain and thought of charging from start but it alwys show "0% plugged in. charging". It got fixed once i turned off the laptop witout the power cable connected and aftr sum minutes i connected it again. This time u should the power light steady and NOT blinking. After sum time...it will be charged.. HP ROCKS

Quezon, Philippines

#9 Jul 24, 2007
an Hp tech told me i should mail in my notebook because its a hardware issue. yikes!

Green Bay, WI

#10 Jul 31, 2007
Don't be so sure it's a hardware problem - it might a Vista thing. I upgraded to Vista on my 1.5 year old Dell Latitude D810. I have never had a problem charging with this machine, but as soon as I put Vista on it I got the same 'plugged in, not charging' message. I Googled the error and apparently people are having this problem across the world and across multiple laptops, from HP's, to Acer's to Toshiba's. I can't seem to find anyone with a fix so it looks like I'm tied to my AC power supply for the rest of the business trip that I'm on and then I'll be downgrading back to XP. I'll probably reconsider Vista in about 6 months, hopefully that will be enough time for Microsoft to sort their $hit out.

Westminster, CA

#11 Aug 6, 2007
I tried using another battery, aftermarket 12 cell I bought on ebay, and now charges fine. Factory battery must be crap.

Westminster, CA

#12 Aug 6, 2007
Oh ya, Mine is a 3 month old HP w/ vista. I read postings that OS (Vista) could be problem. I don't think you should worry about Vista because it should charge even with computer off (steady blue light).

Bridgetown, Barbados

#13 Aug 8, 2007
i have a prob. my comp will only run with the ac adapter. it wont run period on battery....its like the battery is dead and isnt charging.
it says on teh power meter that it is charging but it isnt taking in the charge, and even tho it is 67 pecent charged wont turn on with just battery power. hellp!

Concord, NC

#14 Aug 8, 2007
Actually I don't think its the battery that is bad. There are too many people with different brands of laptops having this problem. Including me.

I'll have to try it again, but I think I took my battery out and put it back in again and it started working. Although its doing it again now for me.

San Jose, CA

#15 Aug 9, 2007
I too am having a similar problem. I have a brand new HP tx1220us laptop. At first the AC adapter did the same thing - it would say "pluggen in, not charging". However, it would power the laptop.

After going through the array of potential fixes including:

1. Upgrading the BIOS
2. Doing a manual power drain
3. Unistalling the Microsoft AC Adapter Driver
3. Checking battery health

It now will charge while on the xb3000 base station, but the AC adapter while plugged into the laptop directly does nothing. No charge, doesn;t even recognize the adapter. I tried another adapter - same problem.

HP insists it is a problem with the adapter though - not sure how that could be since I've tried two.

I doubt that it is a hardware issue since the laptop is only days old and has not suffered ANY trauma, not even a slight bump.

I am betting that there is a VISTA issue recognizing the hardware but cannot be sure.

If anyone has any ideas please let me know.

Ottawa, Canada

#16 Aug 28, 2007
i have 2 HP laptops, 1 charges and 1 doesnt, so i have 2 use 1 to charge the battery and switch it every time. its somethin with the laptop not the battery or ac adaptor

Quincy, FL

#17 Aug 30, 2007
Mine did the same thing it was the battery connection and the piece inside the computer that connects to the charger , i had it repaired now its doing it again my mothers too ! I was told hp have problems with this dont bother fixing it !!! Your better of with a different brand !

Madison, GA

#18 Aug 31, 2007
Same problem here. Bought an HP DV6449us notebook 3 weeks ago and battery is not charging when it is plugged in. I took the battery out and put it back so it helped. Now it's not charging again. When running the battery check (HP Total Care) it says my battery is old (3 weeks?) and I should replace it. I will contact HP if they will send me a replacement. Anyway, the standard battery is a joke, lasts only an hour. I may be forced to order a 12-cell.

Singapore, Singapore

#20 Sep 23, 2007
Hi, i have the same prob with my newly brought fujitsu laptop. May i know how the updates on this issue?

Spring, TX

#21 Sep 30, 2007
I got my battery charging again by turning off the computer and removing battery. While having the battery removed and the ac adapter plugged in, I restarted the computer and waited for Vista to get the icons loaded. I then plugged in the battery and the OS detected the battery and it started charging again. Hope this helps!

Tell me when this thread is updated:

Subscribe Now Add to my Tracker
First Prev
of 5
Next Last

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Hewlett Packard Discussions

Title Updated Last By Comments
News HP to cut 11,000 to 16,000 more jobs (May '14) Sep 14 Human 155
Sign on password Aug 24 Boiler1 1
News Pick for Medicare post faces questions on India... (Feb '17) Feb '17 RustyS 1
News Reward offered in rash of burglaries (Sep '09) Nov '16 nairy 41
Computer and laptop can't recognise HP Photosma... (Aug '16) Aug '16 tamsin28 1
News A Look at the Linux Foundation's Collaborative ... (Aug '16) Aug '16 Kevin 1
Have U ever thought of buying a hidden camera? (May '12) Jun '16 Jason 4
More from around the web