What has happened to Xerox

What has happened to Xerox

Posted in the Xerox Forum

Joanna Brooks

AOL

#1 Dec 28, 2011
What has happened to the company that we all know and loved. I remember when I worked for Xerox many years ago as did my husband who recently retired, I felt as if I worked for a companty that actually cared about it's employees. I remember there was an open door policy, if you had a question or issue with your immediate manager an employee was able to go to the next level and speak with your managers manager. Why is it that there are no checks and balances for employees. A manager at his sole discretion can put a letter of concern in your file, terminate or mandate whether or not an employee can go up the ladder to voice their concerns. There is a great level of mistrust within the company, and the morale is very low and the level of work place stress is very high. There was an incident in the Central Florida Region where a tech rep. committed suicide, in his letter he stated one of the reasons was work place stress. This does not come down from their first level manager, this come from higher up. Managers and Tech Reps. are under a constant threat of termination or pushed into retirement because of the under current of forced termination. Xerox needs to look at what is going on at the regional level and find out why some regions are no longer performing, could it be the poor decisions of their regional managers. What has happened to the Xerox that we all knew and loved?
Xeroid71

Hasbrouck Heights, NJ

#2 Feb 10, 2012
Don't look back - They will never be what they were - They are now ACS........
gilly gee

Largo, FL

#3 Apr 21, 2012
Retired? Really? Carrying a loaded weapon to work is a fireable offense at Xerox. I think that's reasonable.
XRX

Middletown, CT

#4 Jul 17, 2012
Ursula Burns is what happened to Xerox. Everything went down hill and will continue to go down hill until she is removed by the share holders.
XER-77

Orlando, FL

#5 Aug 4, 2012
J. Brooks post is dead on the money. I'm still active and have seen all the good and bad with the company. From regional management on up the direction is to be MBC (managed by computer) no personalization , no loyalty , either get the numbers or you're screwed. From the first line managers on down to the CSE's. the long term employees cant wait to leave. The direction is to strip the service division off and get the share holder value up. The service force be damned.. If the service folks wanted to get reviewed and get pay raises on 'commission" we would have gotten into sales.."Semper Fi" yeah, I earned it
XRX13

Columbus, GA

#6 Dec 19, 2012
XRX wrote:
Ursula Burns is what happened to Xerox. Everything went down hill and will continue to go down hill until she is removed by the share holders.
. She has dismantled a once great company and continues to toss out long term dedicated employees like yesterday's garbage while giving their jobs to off shore groups who know nothing about the business. There's so respect what so ever for employees or customers. It's no wonder the stock price continues to be in the toilet
lurp

UK

#7 Mar 21, 2014
yep, feel the same, have not been working long for the company but have been constantly threatened with getting my performance numbers up or finding another job. processes suck, no help, no guidance, its a meat grinder."its a job to have until something better comes along". no raise in 5 years, constant bs, can"t take it anymore, good people losing jobs because of poor management. really sad, would never recommend xerox as a employer, no future just heart ache and grief.
Soontoberetried

Calgary, Canada

#8 Jan 29, 2015
Joanna Brooks wrote:
What has happened to the company that we all know and loved. I remember when I worked for Xerox many years ago as did my husband who recently retired, I felt as if I worked for a companty that actually cared about it's employees. I remember there was an open door policy, if you had a question or issue with your immediate manager an employee was able to go to the next level and speak with your managers manager. Why is it that there are no checks and balances for employees. A manager at his sole discretion can put a letter of concern in your file, terminate or mandate whether or not an employee can go up the ladder to voice their concerns. There is a great level of mistrust within the company, and the morale is very low and the level of work place stress is very high. There was an incident in the Central Florida Region where a tech rep. committed suicide, in his letter he stated one of the reasons was work place stress. This does not come down from their first level manager, this come from higher up. Managers and Tech Reps. are under a constant threat of termination or pushed into retirement because of the under current of forced termination. Xerox needs to look at what is going on at the regional level and find out why some regions are no longer performing, could it be the poor decisions of their regional managers. What has happened to the Xerox that we all knew and loved?
GREED AND POOR MANAGEMENT The year of no pay raise and 4 days unpaid vacation I believe was the year Ursula Burns had a total compensation of $20,000,000.oo and drove the share prices down

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Xerox Discussions

Title Updated Last By Comments
Xerox wrencher Apr 11 Poner 1
Poll How happy are Xerox Retirees with their company? (Oct '08) Feb '16 top_dog 43
error 024-360 Xerox workcentre 7328 Jan '16 pakwood 1
News Xerox CEO Ursula Burns is getting a raise (Apr '10) May '15 Will 31
News Laura Bush, Rob Lowe, Kim Kardashian added to W... (Aug '10) Feb '15 Ronald 17
xerox sold out customer of 8 years (Dec '14) Dec '14 sal2403 4
will there be a strike at the webster complex (Jun '14) Jun '14 webster 1
More from around the web