Williams-Sonoma lowers 2Q view 7:44AM ET

Williams-Sonoma lowers 2Q view 7:44AM ET

There are 20 comments on the BusinessWeek story from May 31, 2007, titled Williams-Sonoma lowers 2Q view 7:44AM ET. In it, BusinessWeek reports that:

“Both of these factors could lead to a further deterioration in the overall macro-environment and lower gross margins”

Home furnishings retailer Williams-Sonoma Inc. on Wednesday lowered its fiscal second-quarter profit outlook due to a weak housing market environment. via BusinessWeek

Join the discussion below, or Read more at BusinessWeek.


San Antonio, TX

#1 Jun 22, 2007
Gee, I wonder if that had anything to do with the fact they have started banning Ebayers from their outlet stores? Ebayers spend in excess of $10 mil annually in their outlets, and they're turning them away.

East Meadow, NY

#2 Jun 26, 2007
How could than ban a particular person from shopping in there store?? This is a ridiculous business decision on there part. In todays market, who can afford to lose 10 million dollars in sales??? I wonder if the shareholders will be happy when they report earnings for the next 2 quarters. If I had the stock and knew this, I would dump it and dump them real quick!!!!

United States

#3 Jun 27, 2007
I agree that their stock will take a hit because of their new anti-ebayer strategy. Maybe they will re-evaluate their new policies once they realize it is doing more harm than good.

Baldwin, NY

#4 Jun 27, 2007
10 million in sales! Holy moly, what retailer can afford that, I am glad I am not a stockholder in that company. Why would they ban ebayers? There is a whole business based on recovering retailers overstock that they cannot get rid of, that is why they have outlets, if Ebayers pay the price that they ask, why should they care what they do with it after they pay for it! Their outlets will be stuffed.
an ebayer

Marietta, GA

#5 Jun 27, 2007
Barb wrote:
Gee, I wonder if that had anything to do with the fact they have started banning Ebayers from their outlet stores? Ebayers spend in excess of $10 mil annually in their outlets, and they're turning them away.
I am one of those banned, i have shopped there for the last 8 years and have always been encouraged to buy and now just this past monday they have decided that we cant buy anything from them. I spent approx 40,000 a month in that one store. There are 100s more like me at outlets across the country . If you have their stock I would dump it fast. they must have a bunch of morons running the company starting with that manager clancey in ohio


#6 Jun 28, 2007
Isn't Ebay about reselling a product??? Why would Williams Sonoma Corp. ban(discriminate?) certain individuals from buying their product when they spend in excess of $10,000,000 annually? To lose that amount of guaranteed annual revenue is ludicrous!!!!! If a ban will happen with one company who else is to follow? Ikea, Ford, Chevy, Dell, Bestbuy???? All of these company's products, plus hundreds more, are re-sold everyday on Ebay. Williams Sonoma will now be on a losing streak. Glad I am not a shareholder!!!! Would also not be happy if I were a shareholder with Ebay. I am interested to see what Ebay's take would be on this situation. I am anxiously awaiting Williams Sonoma's report for the second half of the fiscal year. Dump now!!!!!!

Marietta, GA

#7 Jun 28, 2007
THE OUTLET I DID SHOP BEFORE THEY BANNED THE EBAYERS has already cut most of its full time employees to 27 hours per week. Sales have been plummeting. doesnt make alot of sense why they refuse to let us spend our money there. i would get rid of this stock if i owned any.

Shreveport, LA

#8 Jul 2, 2007
is this legal? to ban people who spend their money in their stores? i too was banned and it is strictly an assumption on their part that I sell on ebay. Even if I did, my money is just as good as another person's, right? Shouldn't they need some evidence that what you buy you are selling? Makes no sense!!

United States

#9 Jul 12, 2007
I too am an ebayer that sold items I purchased from Pottery Barn in Ohio. I was told I could shop catelog and regular store all I wanted but not outlet any longer. I was personally thrown out of the store when I questions Clancy as to why all other customers standing in line could purchase and I couldn't. I pay same price as everyone else! Seems like discrimination to me? Eventually something someone buys will end up in a yard sale. Is that not nearly the same thing as Ebay? And why should WS care, we buy last years models, slightly damaged returns and overstocks that they cannot get ride of. Why have such a thing as an outlet? Stocks will fall drastically and 3rd quarter earnings should be at an all time low with all 9 outlets being banded during this entire timeframe. And I think 10 million is an understatement. I know 4 ebayes in Ohio alone with spend 2 mil annually. Plus there is a class action lawsuite in the works. Check this news clip from Channel 5 in San Antonio TX. Click on news for 7/10 story about woman being blackballed http://www2.mysanantonio.com/multimedia/video...

San Antonio, TX

#10 Jul 12, 2007
Essentially, you are acting as a third-party merchant, which is something that the company does not authorize or tolerate. Used goods (items that end up in yard sales or auction sites) are a different issue. It is not that they are attacking you personally, it is that it is against policy. Dumb for them to "all of a sudden" crack down, but it is their policy.

BTW, are you advertising these goods as being from a Pottery Barn Outlet?

San Antonio, TX

#11 Jul 12, 2007
Also, I am in no way associated with the company, I just read about this topic and watched the news clip ( I live in San Antonio, where it aired)

Baldwin, NY

#12 Jul 12, 2007
I have to disagree with the post from San Antonio.

When a customer buys something at retail value, and walks out the door, what the customer chooses to do with it is their choice. It is a clear uneducated choice on Williams Sonomas part to suddenly throw away millions of dollars in sales for no valid reason. New goods are sold in yard sales all the time, is Pottery Barn going to crack down on them? When I questioned my local store on how they figure out who the ebayers are, I was told it is all based on suspicion, no actual proof is at hand if they choose to tell a loyal customer (ebayer or not) that they can no longer shop there because they buy to much. How silly is that? Sounds like they are setting themselves up for a few very interesting lawsuits.
an ebayer

Verona, NJ

#13 Jul 20, 2007
As an african american, I can't imagine anyone telling me I couldn't buy something in their store. Ebay or no ebay, I'd file a lawsuit the same day.

Miami, FL

#14 Jul 25, 2007
yrue ebayers spend alot of money in the outlets, but they also deture customers from shopping there b/c of the excessiveness if the ebayers. they are lossing sales from potential customers.
an ebayer

Bayville, NJ

#15 Aug 13, 2007
Regular customers buy a $20 sheet set.
An ebayer buys $1,000 worth of inventory a day.
an ebayes

Toccoa, GA

#16 Aug 13, 2007
eBay Powerseller


#17 Aug 18, 2007
I think the biggest complaint by many is that there was no warning that "reselling" was an issue. I too experienced the staff patting me on the back when I would purchase items that were not moving as well as others. One day I'm addressed by name and the next I'm shown the door. I was never anything but polite and followed their rules of limited quantities. Now I'm being told that I can't even buy anything for my own personal use. What's funny is that I spent a lot of my profits on other Pottery Barn items for my own house. Another situation that I think will come back and bite them in the rear is that there are EBay powersellers that say they are still using their tax id numbers to purchase items in the retail store. Even though I have a tax id, I never once tried using it at the PB outlet. How can it be OK for some, but not for others. It seems as though that would be discrimination. We shall see what the future holds ~ But, I can guarantee that if Williams Sonoma doesn't rethink this crazy decision, they will feel it's negative affects for years to come.
PA Mom of 6

Altoona, PA

#18 Jul 23, 2008
It's a year later and they, PBK, is still banning people who spend too much money in their store. Whatever happened to the lawsuit? My 8 week old baby and I were followed to my car and told not to come back.

San Francisco, CA

#19 Nov 24, 2008
michigan ebayer

Flushing, MI

#20 Feb 7, 2009
an ebayer wrote:
As an african american, I can't imagine anyone telling me I couldn't buy something in their store. Ebay or no ebay, I'd file a lawsuit the same day.
African Americans can get away with that kind of crap...Calling th NAACP....Al Sharpton and Jesse jackson....holy hell would break loose...but they sill wouldn't sell to you because they're not discriminating race.

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