take the lid lock off the lid of your whirlpool washing machine and stick it in the hole where it normally goes so machine thinks the lid is locked and will operate. after doing this and seeing the results of your clothes not being washed because of no water in wash cycle, tell me if you would ever buy another whirlpool product. I have a whirlpool wtw4950xw1 that you can see in action on Youtube-arthur paquin. See for your self. Whirlpool would never do anything about fixing this machine while it was under warranty. Im just trying to save you poor folks and your 558.00 from whirlpool and their worthless warranty. The only way you can see the truth is taking the lid lock off and sticking it in the hole.