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WILLIAM
Oceanside, CA
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Wells Fargo has shitty customer service, they are incompetent, ignorant and are obviously trained that way because their supervisors are the same way. Their security is unbelievable ridiculous and overwhelmingly difficult to identify yourself even if you are the true primary account holder.
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James
Saint Paul, MN
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I think it is a good time to purchase WFC stock. At $15+ per share, it's a real bargain. Of all the US banks, it is the best managed and in the best shape. The stock is down because investors have lost confidence in the banking industry. I have too, except I believe WFC will come back strong and prove to be a good investment.
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Andrea
Toledo, OH
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Judged:
1
Wells Fargo history> 1800's; based on gold rush era! Henry Wells & Livington, & Company.Current> Director "Richard M "Dick" Kovacevich=another midas!Remember midas story,greed! turned all into gold> downfall>regrets.bad investments!housing meltdown! blame?> their 'financial game/gain', world network; real question>,are we 'slaves'? who's controlling who? 1. banks & investors[worldwide], or 2. Govt. & govt. interst[worldwide]?...and we the people.., get...***!!!
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Steve
Milledgeville, GA
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I completely agree with William. I have posted these comments a few other places, but they sum up why I hate Wells Fargo: I recently used Wells Fargo Jewelry Advantage to purchase an engagement ring. So far, it has been the worst experience of my life financing anything. Their statements are misleading (the pay stub and due date are in the back of a booklet of information they send you), their online payment system is difficult to use and does not show you any pending payments or even an account balance, and their customer service on the phone is absolutely the worst I have ever experienced. They called after I had tried to post a payment and told me that it did not go through and that I needed to pay over the phone immediately. I refused to pay over the phone, and after being assured my first payment had not gone through, paid online. Now both payments have posted, and they refuse to put the second payment back into my bank account that they had withdrawn it from. They never once apologized and told me it was my fault for posting the payment twice (even though they told me the first one had not gone through). They acknowledged that their collections department had talked to me, and that I had expressed concern that the payment would post twice, but the person I talked to conveniently didn't record the part when she told me that the first payment would not go through and that I needed to try again. So suddenly its my fault and there isn't anything they can do. I am incredibly frustrated and had to remove money from investments to be able to cover the second payment until I can get my bank involved (at the suggestion of the unfriendly women at Wells Fargo) to beg Wells Fargo to reimburse me for double payment.
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Trish
Los Angeles, CA
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OK - I'm DONE with Wells fargo... This was the last straw. Two weeks ago I tried to DEPOSIT a large check from Charter One Bank ($25,000)- and was told it would take (get this) 6 to 8 weeks to clear!? And I have an account with WF. I was actually told "in this economic environment...that's now our policy." Went to my husband's credit union the next day and it took 5 DAYS to clear! And they gave me a ton of attitude when I guestioned the 6 to 8 week hold. THEY HATE THEIR CUSTOMERS. JOINN A CREDIT UNION - they are so much better!
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Lynn
AOL
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I ABSOLUTELY HATE WELLS FARGO. ALL of their customer service reps are rude and incompetent. I finally had enough and shut down my account with them. They hold your deposited checks for a long time so that they can bounce your checks and charge you outrageous fees. Every single customer service rep I ever spoke to was very rude and did not know what they were talking and I am always being constantly transferred to another wrong department. I closed my account with them and I am never going back. When I went in to close my account and the bank rep tried to talk me into keeping and asked me if there was a problem. I just smiled and said nope, just close my account so I can be on my way. I will not waste another minute or another breath dealing with this incompetent bank and their incompetent staff.
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previous customer
Monument, CO
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Wells fargo financial is even worse. never open an account with them or let them even take an application. they are whats wrong with this country. i'll take a politician and a lawyer any day!
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Bill at WF
Saint Paul, MN
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WILLIAM wrote: Wells Fargo has shitty customer service, they are incompetent, ignorant and are obviously trained that way because their supervisors are the same way. Their security is unbelievable ridiculous and overwhelmingly difficult to identify yourself even if you are the true primary account holder. they force us to be that way! think those shock collars are comfortable? No way. Here's how to get back at them....it doesn't do much good, but it may give you some satisfaction. each call that goes through to a rep costs them around $14...so keep calling, and keep the rep on the phone. If you can't get a fee reversed, ALWAYS ask to speak to a supervisor. Request a Bank-By-Mail kit. it costs them a lot and it's free to you. ALWAYS ask to have credit cards or debit cards "rushed"...you have to provide extra ID, but it costs WF about $35 dollars to process, so go for it. And don't be too harsh on the employees, most of them didn't start out as morons....
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michael
Gladstone, MI
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Well Fargo TOO big to fail? Lets BREAK it up. Who is running the online petition to break Wells Fargo up into small pieces that can be allowed to fail ? Wells Fargo has taken $25 billion in federal money. Make them pay it back now.. Sell their credit card accounts Sell their branch banks Order the Government and all State, Counties, Townships and Cities to pull Taxpayer money out of the Wells Fargo accounts and put their money in locally owned and run credit unions. After Wells Fargo bought some local banks- they tried to charge MORE for CURRENCY than its face value !!!! They wanted to charge people that wanted a $10 roll of quarters 50 CENTS more or $10.50 for $10 worth of money. 25 cents for a roll of $5 in dimes 10 cents for a roll of $2 in nickles. 5 cents for a roll of 50 cents in pennies. Everyone nationwide should just refuse to accept checks drawn on Wells Fargo till everyone pulls their money. Wells Fargo also laid of 40 % of the local banks staff and bankers that used to know the local community and now they only give loans to those that score well on COMPUTER credit rating with no understanding of local conditions. I was depositing a FEDERAL check and Wells Fargo said we have to HOLD this for several days before you can use it... I was SHOCKED... a FEDERAL check... and they had to hold it to make sure there was sufficient funds !! Where is that petition ?
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michael
Gladstone, MI
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Judged:
2
1
Wells Fargo offered to let me deposit Wells Fargo checks drawn thru their bank but they said I was allowed to deposit for free only 5 checks NOT drawn on Wells Fargo accounts per month !!!!! After 5 checks they would charge me $1 per check I deposited in my business account. The previous locally owned bank my monthly banking costs were $30 a month. After Wells Fargo bought them they tried to charge me about $350 a month in fees, excess currency charges, check depositing fees, monthly service charges, charges to use a teller, charges for checks,(i could get 50 checks free per month !) but of course i was writing out 300 checks per month.
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I love WFC
Milwaukee, WI
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You my friend are quite funny. The money that we were FORCED to take, is built into my monthly p&l statement. It will be repaid by the end of 2009. Currently they have the capital to repay now, but choose not to, as us doing so is a slap to the FED's. Kinda like godfather times going on with the FED being the Don. As for your elaboration on the deposited check... Be real, it is a policy that FED checks have 3-5 day hold max. You would only have a hold if your account was struggling. michael wrote: Well Fargo TOO big to fail? Lets BREAK it up. Who is running the online petition to break Wells Fargo up into small pieces that can be allowed to fail ? Wells Fargo has taken $25 billion in federal money. Make them pay it back now.. Sell their credit card accounts Sell their branch banks Order the Government and all State, Counties, Townships and Cities to pull Taxpayer money out of the Wells Fargo accounts and put their money in locally owned and run credit unions. After Wells Fargo bought some local banks- they tried to charge MORE for CURRENCY than its face value !!!! They wanted to charge people that wanted a $10 roll of quarters 50 CENTS more or $10.50 for $10 worth of money. 25 cents for a roll of $5 in dimes 10 cents for a roll of $2 in nickles. 5 cents for a roll of 50 cents in pennies. Everyone nationwide should just refuse to accept checks drawn on Wells Fargo till everyone pulls their money. Wells Fargo also laid of 40 % of the local banks staff and bankers that used to know the local community and now they only give loans to those that score well on COMPUTER credit rating with no understanding of local conditions. I was depositing a FEDERAL check and Wells Fargo said we have to HOLD this for several days before you can use it... I was SHOCKED... a FEDERAL check... and they had to hold it to make sure there was sufficient funds !! Where is that petition ?
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KWO
Rock Springs, WY
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Judged:
1
1
Wells Fargo in Gillette Wy. The people there have their heads stuck so far up their ass they cant help anyone if they wanted to. They have shitty customer service, can't return a phone call, and they are just stupid people!!! I wouldn't be suprised to see wells fargo fall and take all our tax payers bail out money with.
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michael
Gladstone, MI
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So I deposited a $500 FEDERAL TREASURY check into Wells Fargo... they said NO u cant use this money, we have to HOLD the FEDS CHECK IN CASE THERE ISNT AN"Y MONEY.. DUIHHHHHHHHHHHHH a FEDERAL TREASURY check that wells fargo has to HOLD, cuz they dont know if its good..........
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Dwil
Columbus, OH
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Judged:
2
1
Bill at WF wrote: <quoted text> they force us to be that way! think those shock collars are comfortable? No way. Here's how to get back at them....it doesn't do much good, but it may give you some satisfaction. each call that goes through to a rep costs them around $14...so keep calling, and keep the rep on the phone. If you can't get a fee reversed, ALWAYS ask to speak to a supervisor. Request a Bank-By-Mail kit. it costs them a lot and it's free to you. ALWAYS ask to have credit cards or debit cards "rushed"...you have to provide extra ID, but it costs WF about $35 dollars to process, so go for it. And don't be too harsh on the employees, most of them didn't start out as morons.... Well Fargo SUCKS! Their customer service reps are rude and helpless!
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Dwil
Columbus, OH
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Judged:
2
SUCKS!
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Donna Rodgers
Shepherd, TX
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I have been a customer with Wells Fargo for 10 years and they have always been gracious, helpful and polite. They have given me credits for bounced checks which were as much my fault as someone elses. If it was their fault, they cleared it up immediately. My son worked for Wells Fargo and really appreciated the people there. He made friends with everyone. I'm sorry that you all have had a bad experience, but we have not. My husband's company (a small business) has been doing business with them for ten years too. All of us--the five long term employees and the company are happy with their service. Just thought readers might want to know. PS. We make 50,000.00 per year and have our 120,000.00 house loan with them. No problems at all. michael wrote: Well Fargo TOO big to fail? Lets BREAK it up. Who is running the online petition to break Wells Fargo up into small pieces that can be allowed to fail ? Wells Fargo has taken $25 billion in federal money. Make them pay it back now.. Sell their credit card accounts Sell their branch banks Order the Government and all State, Counties, Townships and Cities to pull Taxpayer money out of the Wells Fargo accounts and put their money in locally owned and run credit unions. After Wells Fargo bought some local banks- they tried to charge MORE for CURRENCY than its face value !!!! They wanted to charge people that wanted a $10 roll of quarters 50 CENTS more or $10.50 for $10 worth of money. 25 cents for a roll of $5 in dimes 10 cents for a roll of $2 in nickles. 5 cents for a roll of 50 cents in pennies. Everyone nationwide should just refuse to accept checks drawn on Wells Fargo till everyone pulls their money. Wells Fargo also laid of 40 % of the local banks staff and bankers that used to know the local community and now they only give loans to those that score well on COMPUTER credit rating with no understanding of local conditions. I was depositing a FEDERAL check and Wells Fargo said we have to HOLD this for several days before you can use it... I was SHOCKED... a FEDERAL check... and they had to hold it to make sure there was sufficient funds !! Where is that petition ?
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Donna Rodgers
Shepherd, TX
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Judged:
2
PS. We have been given many paper rolls for coins and never been charged a cent for any of them. michael wrote: Well Fargo TOO big to fail? Lets BREAK it up. Who is running the online petition to break Wells Fargo up into small pieces that can be allowed to fail ? Wells Fargo has taken $25 billion in federal money. Make them pay it back now.. Sell their credit card accounts Sell their branch banks Order the Government and all State, Counties, Townships and Cities to pull Taxpayer money out of the Wells Fargo accounts and put their money in locally owned and run credit unions. After Wells Fargo bought some local banks- they tried to charge MORE for CURRENCY than its face value !!!! They wanted to charge people that wanted a $10 roll of quarters 50 CENTS more or $10.50 for $10 worth of money. 25 cents for a roll of $5 in dimes 10 cents for a roll of $2 in nickles. 5 cents for a roll of 50 cents in pennies. Everyone nationwide should just refuse to accept checks drawn on Wells Fargo till everyone pulls their money. Wells Fargo also laid of 40 % of the local banks staff and bankers that used to know the local community and now they only give loans to those that score well on COMPUTER credit rating with no understanding of local conditions. I was depositing a FEDERAL check and Wells Fargo said we have to HOLD this for several days before you can use it... I was SHOCKED... a FEDERAL check... and they had to hold it to make sure there was sufficient funds !! Where is that petition ?
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Donna Rodgers
Shepherd, TX
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Lynn wrote: I ABSOLUTELY HATE WELLS FARGO. ALL of their customer service reps are rude and incompetent. I finally had enough and shut down my account with them. They hold your deposited checks for a long time so that they can bounce your checks and charge you outrageous fees. Every single customer service rep I ever spoke to was very rude and did not know what they were talking and I am always being constantly transferred to another wrong department. I closed my account with them and I am never going back. When I went in to close my account and the bank rep tried to talk me into keeping and asked me if there was a problem. I just smiled and said nope, just close my account so I can be on my way. I will not waste another minute or another breath dealing with this incompetent bank and their incompetent staff. Every single customer service rep I ever used whether at our local small town bank or on the phone with a nameless somebody over the last ten years has been extremely polite and gracious, bending over backward to help me. We live on the edge financially and still, they have never ever been rude. 10 Years of politeness ought to count for something.
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michael
Gladstone, MI
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Judged:
1
Immediately after Wells Fargo bought out MFC bank, they tried to charge for the paper rolls of coins, all the businesses were very very pissed and they lost about $8 million in business deposits, which was why Wells Fargo did it to get rid of more expensive accounts to service. Several businesses myself included filed complaints against Wells Fargo trying to charge more for US currency than the face value, and Wells Fargo backed down. But they did try it. Donna Rodgers wrote: PS. We have been given many paper rolls for coins and never been charged a cent for any of them. <quoted text>
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buddy
Sacramento, CA
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WILLIAM wrote: Wells Fargo has shitty customer service, they are incompetent, ignorant and are obviously trained that way because their supervisors are the same way. Their security is unbelievable ridiculous and overwhelmingly difficult to identify yourself even if you are the true primary account holder. i like it when people at the bank check my id with my atm card at the counter lets me know im the only one accessing my money so i have to say stop crying buddy its like the rest of the world a few bad people ruined it for the rest of us hard working stiffs id prefer to be over ID'ed rather then under ID'ed
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