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sfl

Tulsa, OK

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#21
Dec 16, 2012
 
Altec Lansing wrote:
<quoted text>
I'm surprised that the icon even exists for non-management to use. I've never read of what the consequences are for employees who do this. Several weeks ago, I as an SFL, came across a customer who demanded in no uncertain terms that I give her the sale price without the card. I stood my ground and said no. She left in a huff. Let this be a word of warning for others -- NEVER USE IT unless oked by at least the EXA if not the store manager.
how much time is a shift lead allowed to be fully trained? Or to be the sole one in charge of opening/closing duties? One week? Two weeks? Three? And is there a learning/training curve?
sfl

Tulsa, OK

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#22
Dec 16, 2012
 
how much time is a shift lead allowed to be fully trained? Or to be the sole one in charge of opening/closing duties? One week? Two weeks? Three? And is there a learning/training curve?

Since: Mar 12

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#23
Dec 16, 2012
 
If there is a "Rewards" pricing icon available on the register, it was not specifically covered in the PPL that I did in the fall. If it is available for employees to use, I would bet that they are keeping track of how many times it is selected.
ShampooLady

Bradenton, FL

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#24
Dec 16, 2012
 
Original poster could have a balance reward card that is not linked to their employee number / discount. I know our district became very focused on having every employee link their employee info to their balance reward card.
MGTonsauce

Columbia City, IN

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#25
Dec 16, 2012
 
Old MGT program was 4 weeks till solo close, but sm could adjust forward or back. Mine was 10 days if training.
idoallthephotost uff

Minneapolis, MN

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#26
Dec 16, 2012
 
wagslavefornow wrote:
If there is a "Rewards" pricing icon available on the register, it was not specifically covered in the PPL that I did in the fall. If it is available for employees to use, I would bet that they are keeping track of how many times it is selected.
the rewards pricing button can only be used by management. you can hit the button, but then a member of management needs to come by and scan their card/enter their pin for the rewards pricing to take effect.
stacy

Aurora, CO

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#27
Dec 17, 2012
 
A person could set up a bogus card- punch in that number. or have friends come in use it the scam #.
stacy

Aurora, CO

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#28
Dec 17, 2012
 
if a cashier scams a few big orders a shift the points can add up very fast. Send in friends redeem the points.I think 0 tolerance for employee discount/reward card abuse must happen.
Altec Lansing

San Antonio, TX

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#29
Dec 17, 2012
 
stacy wrote:
A person could set up a bogus card- punch in that number. or have friends come in use it the scam #.
Yeah, after reflecting on this either the OP didn't link their card or they set up a bogus card. The OP probably deserved what they got.
Altec Lansing

San Antonio, TX

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#30
Dec 17, 2012
 
sfl wrote:
how much time is a shift lead allowed to be fully trained? Or to be the sole one in charge of opening/closing duties? One week? Two weeks? Three? And is there a learning/training curve?
To be able to walk and chew at the same time to at least be able to close the store I would say 6 weeks if directly "off the street". If they have Walgreens experience beforehand then 1 month. To be proficient in their tasks, if they are hired "off the street", then 1 year -- at least.
thespaz

Indianapolis, IN

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#31
Dec 17, 2012
 
I was a off the street direct hire. Into MGT program.
mmhae

Madison, WI

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#32
Dec 17, 2012
 
However, let's get back to the point made in earlier posts. People do not want their shopping habits traced nor do they want soliciting phone calls, nor do they want spam emails.... If the company doesn't want to give everyone the sales price then become a Costco or Sam'sclub. It's been tried before and it has failed, miserably!

Since: Nov 12

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#33
Dec 17, 2012
 
I was hired as a shift lead off the street and was trained for 1 night/closing and 1 day/opening and was then told I can close on my own.
sfl

Tulsa, OK

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#34
Dec 17, 2012
 
ok so i was hired off street..given 2 1/2 weeks to open, close and have store solo all day. Seemed pretty quick.
mallyshea

Waukee, IA

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#35
Dec 18, 2012
 
Why would you do that and not expect to be terminated ?
super mgt

Imlay City, MI

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#36
Dec 18, 2012
 
When i hired in as mgt off the street i had 4 days to complete ppls and 2 days shadowing. but i was third shift.
Stacy

Aurora, CO

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#37
Dec 18, 2012
 
Why not find a studio or small store you are in San Fran where there should be all sorts of cool places to work.
Anonymous

Solon, OH

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#38
Dec 19, 2012
 
In the short-term, pick up some hours at CVS. It's the same work, you'll definitely get the job and you'd be surprised to know that the benefits are actually a little bit better than what we receive at Walgreens. Intermediate to long-term, go back to school and get out of retail, you will be so much happier and more successful!

Since: Aug 12

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#39
Dec 20, 2012
 
We have 3rd shift managers that do not even know how to do a return after 10 years on the job getting paid 18 bucks an hour so much for talent ehh?
Ben Franklin

Essex, CT

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#40
Dec 20, 2012
 

Judged:

1

Ok. I have had this happen. Customer 1 says I dont have a Balance reward card and I dont want one. Then their friend Customer 2 standing next to them swipes their own card before I can call a manager. Customer 2 gets customer 1's points illegally. I have had elderly people forget their own zip code and cant redeem their points and start screaming bloody murder that I dont know their zip code. The Balance Rewards system needs to be stream lined to make it easier for senior citizens who are a large percentage of pharmacy customers.
Customer confusion over Balance Reward card --searchig in purses and wallets for the card, forgeting what phone number they used to sign up with, forgetting their zip code has led to long lines and irate customers this holiday season.
I would like to know what button to push to get the line moving.

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