Rxm Pushed to SM through side door?

Rxm Pushed to SM through side door?

Posted in the Walgreens Forum

Since: Feb 12

Location hidden

#1 Jun 11, 2012
I remembered when wags lobbied to get the law changed to take the pharmacist out of the pharmacy. No big deal just actually going out to help someone find something right. Everyone was talking scripts will be getting checked on a monitor so you can do more from a remote location. It never even dawned on anyone that if the pharmacist is out in the store..... Guess what you can run the front. You can't hide behind the law of I'm supposed to be in the pharmacy specifically anymore. I don't know if that was changed in certain states or nation wide. Wherever it is in effect bet your license that is an option if not a goal.

Then poof no more SM...
Rxm

Phoenix, AZ

#2 Jun 11, 2012
In 3 months I'll no longer be on the pharmacy side of the counter (Well Experience) And I'm completing Impact training next month. Those two go well together with this idea.

Since: Feb 12

Location hidden

#3 Jun 12, 2012
I was reading about that too, so its got to be in their sights. I heard it was tried years ago with no good outcome. However if they dictate what is on every square inch of a store. What would you really do. Just be the senior manager on duty during the day, and pass off anything you don't want to deal with to the ASM or CL. After seeing some of the impact training obviously you would have to take care of certain issues.
MGT

Springfield, MO

#4 Jun 12, 2012
This is how the stores use to be ran. The Pharmacist was the store manager with several assistant managers. However, if the AMN called off you would be getting calls in front and back. This is not from my experience, but from a 30 year pharmacist who use to be in that position.
hopingfor the best

Milwaukee, WI

#5 Jun 12, 2012
MGT wrote:
This is how the stores use to be ran. The Pharmacist was the store manager with several assistant managers. However, if the AMN called off you would be getting calls in front and back. This is not from my experience, but from a 30 year pharmacist who use to be in that position.
Ive never heard of a rxm has sm, we had a sm retire about 5 years ago, with 40 years of service has a sm, so maybe your referring to 1901-1960?
MGT

Springfield, MO

#6 Jun 12, 2012
This was in Fort Wayne.In a major mall so not sure if it was just in this area.

Since: Mar 12

Location hidden

#7 Jun 12, 2012
A phamacist has noooooo business running a store...no experience or management skills. Just because one went to college does not qualify anyone to run anything. So you drank beer for 4-6 years, partied and god knows what else.....and this qualifies as someone who can tell someone else what to do? Count your pills, make believe you are special and just stay behind the damn counter.
Alldaylong

United States

#8 Jun 12, 2012
RickyFlair wrote:
A phamacist has noooooo business running a store...no experience or management skills. Just because one went to college does not qualify anyone to run anything. So you drank beer for 4-6 years, partied and god knows what else.....and this qualifies as someone who can tell someone else what to do? Count your pills, make believe you are special and just stay behind the damn counter.
I know several past RXM who became store managers to get the hell out of the chaos in the pharmacy department. Great move for them as not only did they keep pharmacist salary, they now had a cushy SM position with an EXA to do all the work, while they got to receive SM bonus as well. I unfortunately know my limitations, I did not want to be a manager or salesman, I like being a pharmacist. But now I am being forced to being a salesman as well, but I am in retail and I have to do the job they tell me to because I did not take it upon myself to be qualified for hospital position. But I still like to bitch about the work conditions, because I did not plan on being a salesman.

Since: Feb 12

Location hidden

#9 Jun 12, 2012
RickyFlair wrote:
A phamacist has noooooo business running a store...no experience or management skills. Just because one went to college does not qualify anyone to run anything. So you drank beer for 4-6 years, partied and god knows what else.....and this qualifies as someone who can tell someone else what to do? Count your pills, make believe you are special and just stay behind the damn counter.
Wake up there are Sms out there that never made it through high school. Anyone can do what they do. Managing is not what I would call a skill. Looking at percentages to compare what numbers are higher or lower, I thought was basic stuff. MMMMMMMMM Forecasting yea that's real tough too. Gee ordering sh!t that doesn't sell, another no brainer. Being a prick to employees yup that's a skill. Look look a reset came down, so I have to print it out.
chip

Kansas City, KS

#10 Jun 12, 2012
bama_nomics wrote:
<quoted text>
Wake up there are Sms out there that never made it through high school. Anyone can do what they do. Managing is not what I would call a skill. Looking at percentages to compare what numbers are higher or lower, I thought was basic stuff. MMMMMMMMM Forecasting yea that's real tough too. Gee ordering sh!t that doesn't sell, another no brainer. Being a prick to employees yup that's a skill. Look look a reset came down, so I have to print it out.
Yep, most pharmacists could easily do a pharmacists job. Go to business school and get the same degree as a sm, I bet you the reverse couldn't be said. I didn't want to be a salesman as a pharmacist, unfortunately that's what they want me to be now. Too bad for them I just play along with them.
hopingfor the best

Milwaukee, WI

#11 Jun 12, 2012
RickyFlair wrote:
A phamacist has noooooo business running a store...no experience or management skills. Just because one went to college does not qualify anyone to run anything. So you drank beer for 4-6 years, partied and god knows what else.....and this qualifies as someone who can tell someone else what to do? Count your pills, make believe you are special and just stay behind the damn counter.
I would take the intelligence of an Rxm over most mgrs Ive worked with, I think their college education qualifies them over some of the dorks currently in the position.

Since: Feb 12

Location hidden

#12 Jun 12, 2012
bama_nomics wrote:
<quoted text>
Wake up there are Sms out there that never made it through high school. Anyone can do what they do. Managing is not what I would call a skill. Looking at percentages to compare what numbers are higher or lower, I thought was basic stuff. MMMMMMMMM Forecasting yea that's real tough too. Gee ordering sh!t that doesn't sell, another no brainer. Being a prick to employees yup that's a skill. Look look a reset came down, so I have to print it out.
You are partially correct about managing and skill.Being a good manager does take skill,it's just too bad there are not enough of them in this company.

Since: Mar 12

Location hidden

#13 Jun 12, 2012
xvef wrote:
<quoted text>
You are partially correct about managing and skill.Being a good manager does take skill,it's just too bad there are not enough of them in this company.
Exactly....and the pharmacy test back in the day was a joke compared to what it is currently. My 10 yr old could have passed it.
Dexterpoindexter

Willoughby, OH

#14 Jun 12, 2012
I used to work at Discount Drug Mart in Ohio. If you were a pharmacist you were a store manager. I had to open the store two days a week and open the safe to get registers etc. i did all the refunds blah blah blah. This was in 1996-97. The store had to managers ( an SM and an Exa if you will). They both got 1 day off a week. On the day off there was the pharmacist to play manager in the morning until the night manager came in at 2pm.

It was horrible. And Drug Mart still does it. I lasted 2 years and quit. I want to be a pharmacist. I kne nothing about front end operations. I think the Well Experience store model would make such a scenario very unlikely at WG. I cannot do MTM and flu shots while being manager. But i put nothing passed the powers that be at WG.

Since: Jun 10

Location hidden

#15 Jun 12, 2012
Most RXM can not handle the store front. Only about 1 out of 20 could do both jobs.

What will happen is the elimination of SM and having the CL overseeing a store and the ASM doing all the store work.
RXM

Phoenix, AZ

#16 Jun 13, 2012
My store will be unique in that we have POWER and the Well Experience. Unless I'm mistaken and they added or are adding some form of POWER to all well stores. So basically I don't data review or do DURs (unless they get sent back to the store from CPO). They are taking me away from my primary duty now (cashiering) to be in the lobby. I believe I will have to be doing product review via high definition cameras (something I could see them trying to move over to a centralized Rph to do).

It has all the makings of moving the RXM to watch over the whole store. I won't be giving shots and test screenings all day long, so you would think that WAG will want us doing other stuff. I don't care what the setup is there, my numbers from doing 1 immunization a day and one health screening a month won't dramatically increase.

Since: Mar 12

Location hidden

#17 Jun 13, 2012
RXM wrote:
My store will be unique in that we have POWER and the Well Experience. Unless I'm mistaken and they added or are adding some form of POWER to all well stores. So basically I don't data review or do DURs (unless they get sent back to the store from CPO). They are taking me away from my primary duty now (cashiering) to be in the lobby. I believe I will have to be doing product review via high definition cameras (something I could see them trying to move over to a centralized Rph to do).
It has all the makings of moving the RXM to watch over the whole store. I won't be giving shots and test screenings all day long, so you would think that WAG will want us doing other stuff. I don't care what the setup is there, my numbers from doing 1 immunization a day and one health screening a month won't dramatically increase.
This makes sense why they are doing the wellness stores in AZ because you already have POWER. I still think if they move tasks off-site to another Rph, you undercut Walgreen's premise that the Walgreens pharmacist as a special, valuable relationship with the patient.

One of the pharmacists in my store was wondering about liability if the pharmacist moves out of the pharmacy and start verifying medications through digital images - five I think someone said on this forum.

I would be interested to know how they pick and train the "supertech" that is filling while you are out in the store. Do you know what changes occur for the technicians? What do they do if they have a question? Are phone calls sent off-site as well?
Rxm

Phoenix, AZ

#18 Jun 13, 2012
I wonder about the questions part because my techs are good, but they are constantly asking me questions. Our phone calls are already sent offsite for power. Supposedly there is suppose to be a tech who is a leader, different than a senior

Since: Mar 12

Location hidden

#19 Jun 13, 2012
Rxm wrote:
I wonder about the questions part because my techs are good, but they are constantly asking me questions. Our phone calls are already sent offsite for power. Supposedly there is suppose to be a tech who is a leader, different than a senior
I haven't been there that long but it seems to me that most of the questions occur at data entry, such as "I can't find a drug with this name", "I can't read part of the prescription", "I can't find this doctor", "I am getting a DUR when I try and fill that you need to deal with". Once the leaflet is printed things, get easier unless you have trouble converting between ml and number of syringes such as certain prefilled syringes, knowing which boxes can be split up and which ones cannot, or converting grams to number of containers. I still find that some drug names do not convert to their generic equivalents automatically.

Maybe you will just be out on the floor during certain times. I would hope that Walgreens could prepare you for the problems they have encountered in other Wellness stores already.

Since: Mar 12

Location hidden

#20 Jun 13, 2012
Meant to write "Once the leaflet is printed, things get easier..."

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