What do you miss the most from the ol...
Ex-Walgreener

Mason, OH

#21 Jul 19, 2010
I guess the new Walgreen's corporate management didn't take a course in business ethics in college. More along the lines of how to suck the life out of a company and leave the workers for dead.
SamSpade

Humble, TX

#22 Jul 19, 2010
More BS from Wasson:
__________
This week, the strategy series comes to the last of our original seven initiatives—and like some of the others you’ve read about in this series, this initiative also is undergoing something of a transition. Rewiring for Growth was created back in 2008 to accomplish one of our three core strategies: controlling costs and increasing productivity. Unlike some of the other initiatives, this one called for everyone—in every part of our company—to execute on it. I am glad to say that, with an aggressive goal like this, we’ve made significant progress and are on track to deliver our targeted $1 billion of annual savings in fiscal year 2011, which begins in September.

I’ve invited Wade Miquelon, our chief financial officer, to add a very key perspective on Rewire:“One of the things we all must keep in mind about this initiative is that we are rewiring FOR growth—and what will keep Walgreens strong into the future is sustained growth. Streamlining our processes—together with finding ways to reduce costs—allows us the money and flexibility to fund areas that we expect to create future growth and increase our total revenues. And when we do that, it’s good for everyone—it allows us to satisfy more customers, open more stores, add more categories, offer more services and ultimately provide more opportunities for team members.”

Certainly, there were plenty of tough decisions to make along the way. Going forward, we will need to have a relentless focus on reducing costs, like every other healthcare company. We also want to ensure that cost reduction is not something we have to concentrate on once every four or five years with tumultuous changes, but instead is an ongoing mindset and commitment. It’s more important than ever that we embed continuous improvement in how we do our jobs and make it a critical part of our DNA—permanently. Senior VP Don Huonker has taken over leadership of Rewire from John Spina, who now heads up the Duane Reade integration project. Besides keeping Rewire on track to deliver our $1 billion in savings through FY11, Don’s in charge of building ongoing process improvement into everything we do throughout the company. As we head to FY11, Rewire will begin to “morph” into continuous process improvement. By adopting “a culture of continuous improvement,” as Don puts it, we expect to differentiate ourselves from the competition and set ourselves up for continued success and future growth. Watch for a memo coming soon about how Don’s team will be leading the effort to look for ways to work better and take out costs.

Now, I also know that pretty much everyone has ideas on how to work more effectively and save money. I want to thank the many people who have already offered their ideas and encourage everyone—in every area of our organization—to join in. Our new “Save a Million” program has brought in hundreds of ideas for improving efficiency and reducing costs. No idea is too small, and as Don said recently:“Take any small idea that saves money and multiply it by 7,500—the number of our stores—and you just may have a million-dollar idea.” If you have an idea, please submit your suggestion using the Save a Million form. If you are unable to access the form, please e-mail your ideas to [email protected]

Take care, and thanks for helping us meet our Rewire goals. See you next week for the last installment in the strategy series: our new eighth initiative.
MWM

Arlington, TX

#23 Jul 19, 2010
To open more stores? Why for God's sake ? They can't take care of the ones they have !

Since: Jul 10

Location hidden

#24 Jul 19, 2010
Adding initiatives? Changing who heads up rewire - from a V.P. to a Senior V.P.? Expectations must not be have been met. You boys are running out of time, better slash a few more jobs and benefits or you might have to consider "no raise" due to poor performance evaluations.

That reminds me, who gives the boys their evaluations? Oh yeah - that's right, it is THE SHAREHOLDERS who can insure changes are made in management when they VOTE THEIR PROXY for electing the BOARD, coming up in December/thru January Annual meeting. So everyone, pay attention and prepare.
sherman

Humble, TX

#25 Jul 19, 2010
Tuffa wrote:
Adding initiatives? Changing who heads up rewire - from a V.P. to a Senior V.P.? Expectations must not be have been met. You boys are running out of time, better slash a few more jobs and benefits or you might have to consider "no raise" due to poor performance evaluations.
That reminds me, who gives the boys their evaluations? Oh yeah - that's right, it is THE SHAREHOLDERS who can insure changes are made in management when they VOTE THEIR PROXY for electing the BOARD, coming up in December/thru January Annual meeting. So everyone, pay attention and prepare.
They're just "rearranging the chairs on the Titanic". What they've been doing with the cost cutting measures is to simply manipulate the numbers to make them look good for the shareholders. Very shortly, and I believe it will be sometime early next year, the number manipulation will have run its course and there won't be any tactics left for them to manipulate the numbers with.

Since: Jul 10

Location hidden

#26 Jul 19, 2010
Dear Mr. Wasson,
Please tell us how much money Take Care Clinics are making (or costing) and what your plans are to increase the clinics profits. Also, can you determine how much mail pharmacy is costing in lost front-end sales? Do you anticipate these lost sales to increase as mail order increases due to PBM designations? Does the company have any strategy to repair the damages done to its' PBM business by the shady dealings that proliferated under Mr. J. Zavada? or the shameful and flamboyant partying and law breaking evidenced by drunk driving charges, speeding and general disorderly conduct of Mr. W. Miquelon? Additionally, can you justify for your loyal customers, why service has dramatically decreased, product selection is poor and the overall good things about Walgreens are slowly disappearing and yet the company can afford to pay additional multi-millions is dividends? These are just a few questions your loyal customers and shareholders would like addressed. Thank you for your consideration.

Since: Jun 10

Location hidden

#27 Jul 19, 2010
Tuffa wrote:
Dear Mr. Wasson,
Please tell us how much money Take Care Clinics are making (or costing) and what your plans are to increase the clinics profits. Also, can you determine how much mail pharmacy is costing in lost front-end sales? Do you anticipate these lost sales to increase as mail order increases due to PBM designations? Does the company have any strategy to repair the damages done to its' PBM business by the shady dealings that proliferated under Mr. J. Zavada? or the shameful and flamboyant partying and law breaking evidenced by drunk driving charges, speeding and general disorderly conduct of Mr. W. Miquelon? Additionally, can you justify for your loyal customers, why service has dramatically decreased, product selection is poor and the overall good things about Walgreens are slowly disappearing and yet the company can afford to pay additional multi-millions is dividends? These are just a few questions your loyal customers and shareholders would like addressed. Thank you for your consideration.
They have stopped or slowed down the roll out of the Take Care clinics. They were to have been here in the North East, but are on the "perhaps next year" eternal loop.

For mail order business, the company needs to keep on pressuring the PBM's that we are more cost effective than their own services.

The company is basically battening down the hatches to survive this bad economy and surge when it comes back.

Being with this company over the past 20 years, the number one issue is payroll, payroll, and payroll. I understand what the goal is: being a leaner and more flexible company. We have always had a crappy P/E ratio, but it is worst now. I just hate the process and the lack of clarity, direction, and fairness about the process.

Since: Jul 10

Location hidden

#28 Jul 19, 2010
You are right. Doesn't it frustrate you that the top ranks at head quarters have doubled and their benefits are no longer tied to stock performance?(ergo restricted performance units and restricted performance shares). That the Regionals, Districts, Store Managers etc. have been manipulated, divided, retitled and diminished all the way down to clerk levels with cuts, and more cuts with the end result of chaos at store level and big bankrolling at the top. The top level is growing and prospering and the breadbasket is getting emptied.

Since: Jun 10

Location hidden

#29 Jul 19, 2010
The thing is that I actually worked in Wasson's district when he was a DM. A lot of people here still love the guy. The district did well (it was a acquisition market). I just can see him doing all this just to fatten his pockets.

The fact is the current model we are working under is eventually going to stall the company. I only hope the end product will be worth the means. That said, it better be worth it.

Since: Jul 10

Location hidden

#30 Jul 20, 2010
Many folks belief that Greg is more-or-less a figurehead. Alan McNally initiated the hiring of Wade Miquelon,CFO and brought in the consulting group Booz Allen. They edged out Jeff Rein, made Alan the temp. CEO, and after 6 months named Wasson CEO. By not bringing in an outsider as CEO and naming a seasoned longtime employee outside shareholders were comfortable with the decision. BUT, "the current model" was designed by Booz Allen and it's implementation has been solely under the direction of Wade Miquelon and whomever he designated to headup the various "initiatives". I don't think Wasson or Wagner have much to do with the design other than to "agree" with it. I'd bet my career that neither like what is happening in the field, both having started at store level.
geraldo

Humble, TX

#31 Jul 20, 2010
Tuffa wrote:
Many folks belief that Greg is more-or-less a figurehead. Alan McNally initiated the hiring of Wade Miquelon,CFO and brought in the consulting group Booz Allen. They edged out Jeff Rein, made Alan the temp. CEO, and after 6 months named Wasson CEO. By not bringing in an outsider as CEO and naming a seasoned longtime employee outside shareholders were comfortable with the decision. BUT, "the current model" was designed by Booz Allen and it's implementation has been solely under the direction of Wade Miquelon and whomever he designated to headup the various "initiatives". I don't think Wasson or Wagner have much to do with the design other than to "agree" with it. I'd bet my career that neither like what is happening in the field, both having started at store level.
You "hit the nail on the head". People forget that the "Rewiring" idea started when Jeff Rein was CEO - not Wasson.
Walgreens Sucks

Aurora, IL

#32 Jul 22, 2010
The Corporate situation is horrendous. Nothing like sending out your work (or bringing in people from) India, where people can't master the English language or bathe. By cutting real employees and hiring ''consultants'' who turn out poor quality product, Walgreens won't be around for much longer.

The ''reorg'' has opened the company to many lawsuits. Firewall? Not anymore. It's a free-for-all. HIPAA protections? Not anymore. Especially when off-shore people have access. If the US Government only really knew what is going on.

Wasson, the Board of Directors, and upper management seems to be hell-bent on driving the company into the ground. They're all clueless and do nothing more than throw out tidbits about wonderful things are. Morale is gone, employee loyalty is gone, our stock prices suck. Yeah, good times.
Joe

Holly Springs, NC

#33 Jul 23, 2010
Where the heck is Kevin Walgreen? He was an AWESOME person to work with and for. IMO, he should be running this company.
MWM

Arlington, TX

#34 Jul 23, 2010
Where have you been ? Kevin, supposedly walked out 2 years ago... have heard he is back..merely rumor to me.. but if he is ...do not know what position !
The Coolmaster

Evanston, IL

#35 Jul 26, 2010
The best is when they used to hire MGT's as long as they had college degrees..

They had some very amusing and lazy MGT's three years ago.

Since: Jun 10

Location hidden

#36 Jul 26, 2010
The Coolmaster wrote:
The best is when they used to hire MGT's as long as they had college degrees..
They had some very amusing and lazy MGT's three years ago.
It's not the degree that makes the MGT, but their character. You need to isolate those employees who excel and let them grow.
former wag pharmacist

Franklinville, NC

#37 Aug 31, 2010
I miss the walgreens when I first started. I was proud to be an employee. I felt that I made a difference. Over the last couple of years things have changed. I finally got fed up after yet another "budget cutback" that I put in my notice. Everyone asked where my new job was. Jaws not only dropped that I did not have one, but that I left after 15+ years of service. What a shocker that I had one before my notice was up and that I am respected and valued once again. Funny to watch and hear employees are dropping like flies now. They still have yet to replace me and my old rx supervisor keeps telling me they miss me. They should have thought of that before hand.

Since: Aug 10

Troy, OH

#38 Sep 5, 2010
I can sum up what I miss about the old Walgreen's very easily. People actually gave a damn and took pride in their work.
Corporate

Mount Prospect, IL

#39 Sep 23, 2010
Corporate culture has been severely damaged. New employees from Walmart don't understand 4-way test, business model of a drug chain, or who got us in this mess in the first place. Upper management has nobody to blame but themselves. Everyone knows it's about the stock price and misses better times when people were respected - truly respected - from the CEO to the cashier on the floor. Dan Jorndt is watching his legacy slip away.
ohio exa

Wickliffe, OH

#40 Oct 1, 2010
i miss being able to delegate to a staff. i miss being able to tell new hires that we are a company that promotes from within and the shy is the limit on where they can take themselves. i miss thinking about retiring from this great company.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Walgreens Discussions

Title Updated Last By Comments
Preprinted labels for send out film 16 min Spectre 4
Managers to work full day Saturday's during Dec... 1 hr Chambly 19
ASM Returning to position 1 hr NowAnASMT 8
Project Frontier (Dec '15) 2 hr VetSM 143
Walgreens is the shit. 2 hr Shiiity Jimmie 1
Is Walgreens This Terrible, or Am I Ungrateful? (Apr '14) 4 hr Wagslave 13
Holiday Meeting 5 hr Itdoesntmatter70 6
r2r 7 hr DMX32 22
walgreens lawsuits: (Oct '06) Thu IT DAY X WAG NIGHT 493
More from around the web