going above and beyond advertising???

going above and beyond advertising???

Posted in the Walgreens Forum

snickerdoodle

Kaukauna, WI

#1 Jun 2, 2012
hahahah..see ad tag saying walgreeds is going above and beyond to help customers...more like going backwards and falling behind...customer service???...what company would turn away customers and ytell them to go to the competitors (express scripts fiasco}..seriously, any stupid fool with no education would have said wait, isnt it better to make some money than to make NO money, and the FRONT END sales lost>>>>i know several people that are my parent's friend including my parents, once their rx's were transferred, they don't shop for the extra items anymore at walgreens, and they ususally spent an extra 100.00 each a a week, now wags cutting hours and staff, soooooo, now to help existing customers are people who aint gonna care anymore which means creating more customers isnt going to happen...i went into neighbor wags by house and wow!!..line of 7 people, noone in photo, noone in cos, called ic3 2 times before disgruntled woman showed up, 1 customer left items on counter and left, cashiers SLOOWWWWW, register locked up on customer's transaction, i just left 35.00 worth of stuff in managers choice and left and went to cvs and bought...crazy..sad but existing employees just doing tasks to get by and not going out of their ways to help anymore, i can't blame them but future does look bleak for wags..glad i have my years in and don't have to worry about this place affecting me..good luck to the rest of ya

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