how come my PM's dont show up on my p...

how come my PM's dont show up on my pay check??

Posted in the Walgreens Forum


La Mirada, CA

#1 Aug 13, 2012
none of my pms have been showing up on my pms, the manager looked into it and said they would show up but they dont. i dont even have the kpi tab when i log into my account at walgreens. anyone have any idea thanks


Since: Mar 12

Location hidden

#2 Aug 14, 2012
double print the labels and keep track of when they are being sold. We had a problem with an HPS deleting the orders and re-entering them under his name. You should be able to go to your PM potential without going to the KPI tab.

La Mirada, CA

#3 Aug 14, 2012
how do i get the pm potential? and what are the next steps for me to take in order to get my pms and my kpi tab

Since: Aug 11

Location hidden

#4 Aug 14, 2012
Our DM actually noticed that our BA wasn't getting any PM's at her register and pointed it out to the SM.

We'd just gotten the new registers (yeah, we want keyboards, it sucks).

Somehow it just stopped giving everyone PM's unless you were lucky and worked in photo using picture care (we never had anyone ever think of stealing PM's like that... whoa).

I think the SM or whoever needs to just set everything back up to rights again.

I don't have any ideas how to help you with old pm's you're already supposed to have though. Like candy, crayons or whatever. X_x

Sacramento, CA

#5 Aug 14, 2012
Check Kronos, it should show there

Tustin, CA

#6 Aug 14, 2012
kronos doesnt show any of your pms. it gives ur time stuff. idk why its not under a kpi tab that i am suppose to have

Amherst, OH

#7 Aug 14, 2012
Pm's DO show up on kronos. I think it has to be under a manager's view, not your own. What part of the store do you work at? If in cosmetics, you have to be coded COS.

Jamestown, TN

#8 Aug 14, 2012
If you do not have the kpi tab then you are nothing but a service clerk. maybe you were demoted and the SM did not tell you.

Tustin, CA

#9 Aug 14, 2012
service clerks have kpi tabs as well, idk why u would say only cos aand photo techs have kpi. that is not true.

i think it has to do with payroll or something...gona call walgreens help center and get to the very bottom of this.

Tustin, CA

#10 Aug 14, 2012
anyone else with this issue please post your response hear. much appreciated.

Louisville, KY

#11 Aug 15, 2012
pms do show up in kronos. each day there is one line for hours worked and a separate line for pms.

Louisville, KY

#12 Aug 15, 2012
i have an employee that works at two stores, at my store her pms show up at the other store her pms don't. must be a store specific issue if they are not showing up. either that or the MGR is deleting them.

Since: Feb 12

Location hidden

#13 Aug 16, 2012
Service clerks do not have access to the KPI tab on storenet. Almost all other positions do for their respective areas (Cos, Photo, Management, RX). As for why its not paying you PMS, I had the same problem at my store some years ago when I was first coded as a photo tech. Your badge number in Rate & Status must match your badge number on the POS. Even on the new system there is a box to put in the 3 digit number just for that purpose. If you are in COS make sure that the "Cosmetics PM" check box is checked or you won't get cos pms.
Bob Dole

Milpitas, CA

#14 Aug 16, 2012
If you recently had Next Gen installed take these steps:

1) Go under employee maintenance and make sure you are either PST or BA. If you aren't, make sure you have your Store Manager or EXA change your status under "Rate and Status" tab.

2) If you are in the correct job title, have a manager log into Next Gen Employee Maintenance and press the "REFRESH" button under your name selected. It should work after that.

Why is this happening? Next Gen doesn't know what job title you are, but employee maintenance does. It just takes a "refresh" to fix it.

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