love our customers
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Since: Jul 12

Location hidden

#1 Jan 6, 2013
I wanted to start a thread about our customers and all of the annoying things they do. Mine are customers on the photo kiosks. It really isn't that hard! How are you going to tell me this is your first time to use the photo kiosk when I saw you on it twice last week, and I really don't care to know who all the people in your pictures are. Which greeting card do I think would look best? Glad you asked! Because I really don't give a fuck! Finally, NO! You cannot leave 50 pictures with me to sit and make copies of for you.
h8 wags

Cookeville, TN

#2 Jan 6, 2013
Sounds like you still care about wags just walk away bro walk away. the customers are morons I do not care if you are a nurse OMG you are so smart not really just a dumb ass that is willing to wipe up another humans fecies I am not

Since: Sep 12

Location hidden

#3 Jan 6, 2013
Years of working with the public, I have found out...aliens do exist and they are having a hard time understanding how earth works. Maybe if you pass this around, some of them will get a chance to read it and we can all live a little easier!

1. I am a cashier....You pay me for what you buy. I do not invent, manufacture, package or research products. I am a cashier. If you want to know if it contains peanuts...read the label..it will say "contains peanuts"

2. I think it's great that you have 13 cents in your purse, under your wallet, beside your cell phone, somewhere around the 150 receipts you have wadded up in there, and one more penny somewhere inside the torn lining of your purse. Just give me the damn dollar so I can give your change back and wait on the 70 other people behind you. Having the exact change does not make you customer of the year!

3. I am not a pharmacist. I don't want to know the intimate details of your symptoms and I can not tell you if ibuprofin or acetominaphen will work best for you. Go to the damn doctor and ask him. If I was qualified to prescribe medicine do you really think I would be a cashier??

4. I am not overcharging you. I do not even know the person who owns this company. Why would I over charge you so the owner of this company can make more money???? I am not Robin hood! Do you see me wearing green tights and a curly green hat? Come see me when I own this company and work the cash register, maybe I will consider over charging you then!

5. No!!! You can't lay a dollar on the counter and run out because the person in front of you is holding up the line by digging for that penny. The year is 2013. If you buy something, it has to be scanned to put the money in the register. There are thousands of items in stores. I do not go home at night and study to memorize the prices. That is why we have modern cash registers. So we can scan items and the price just magically appears and that way, I can't cheat you out of that two cents that we discussed earlier!

6. OK..your kid is cute, but I don't want to have a conversation with a two year old. If I did, I would be at home having a conversation with my own two year old, who by the way is much cuter and much much better behaved than your offspring. Tell the Brat no and pay for your crap and get out of the way! I am trying to work here! There's 50 customers behind you who would like to get dinner home before breakfast!

7. I'm sorry that you want 12 cents off of a $10 bag of candy. The candy is not on sale. I don't care if it was on the sales rack or if you scraped it off the floor. It's not on sale. If you lay on the floor, scream, cry and wet yourself, it still will not be on sale. Use a little common sense here. If you want to yell, you can Yell at the lady with the adorable little darling who spends his afternoons running through the store moving products from shelf to shelf while mommy is asking the cashier what she needs to take for her diarrhea. Maybe she will give you 12 cents to shut up. It works for her kids.

8. I am not a psychic. You can not stare at me and point at the wall behind me while talking on the cell phone about your husband's hairy back and expect me to know what you want. Hang up the damned phone and speak, roll over, play dead, do something that makes sense! If you are that worried about your husband's hairy back, ask one of the cashiers, perhaps they can prescribe a bottle of nair, which by the way..is on sale...12 cents off!!!
***I did not write this, but wanted to share.

Since: Jul 12

Location hidden

#4 Jan 6, 2013
And NO the store cant come to a screeching halt because you cant find your keys.

Since: Nov 12

Location hidden

#6 Jan 15, 2013
I know it is hard to empathize with people who are annoying but try your best. They don't think they are being annoying, are in their own worlds, are miserable and/or feel separate so do not understand the effects of their actions. Sometimes it is often the cashier who is overworked overreacting to slight things customers do. If you let it bother you, then you are just hurting yourself.

Since: Nov 12

Location hidden

#7 Jan 15, 2013
Like people who leave their items in a basket rather than taking them out...it is really annoying to cashiers, but the customers probably don't know that.
waggedaway

Albuquerque, NM

#8 Jan 15, 2013
I hate how people come into our store and buy our stuff so that we can get paid. Bunch of jerks.

Since: Mar 12

Location hidden

#9 Jan 16, 2013
Every so often I'll get a customer who wants me to scan a hundred or so pictures into the kiosk. I tell them that I can show them how to scan in pictures, but it's a self-serve thing and I can't do it for them.
I also like the occasional dimwit who can't figure out which of their dozen credit cards to use. So they flip through and stare at each one before finally figuring out the best one to use. And then they can't remember their PIN.
Finally, there's the elderly lady who does everything at a snails pace and writes her check like she's creating a fine masterpiece of art. This always happens when you have five people in line and noone shows up for the IC3 call.

Since: Jan 13

Location hidden

#10 Jan 16, 2013
seinfan01 wrote:
Every so often I'll get a customer who wants me to scan a hundred or so pictures into the kiosk. I tell them that I can show them how to scan in pictures, but it's a self-serve thing and I can't do it for them.
I also like the occasional dimwit who can't figure out which of their dozen credit cards to use. So they flip through and stare at each one before finally figuring out the best one to use. And then they can't remember their PIN.
Finally, there's the elderly lady who does everything at a snails pace and writes her check like she's creating a fine masterpiece of art. This always happens when you have five people in line and noone shows up for the IC3 call.
Oh I can't stand the ones who expect you to scan all their photos. I tell them I can show them how to do it but no I cannot do it for them. People don't even try on the kiosk. They just want you to do it all!! Sorry but I'm busy doing 4 other orders back here plus I have to take a passport photo and oh yeah still have to face and do my nightly duty. Fun stuff, Walgreens.
ynot

Jonesborough, TN

#11 Jan 16, 2013
How does my camera work, does it have one of those little cards and will you take it out for me?

Can you call and activate this phone card I bought yesterday,I can't get it to work? What do you mean it's the wrong one, I want a refund, NOW!

Which greendot card should I buy. My BF is in jail and I need to send him some money, can I use this one that says bill pay?

What do you mean copyright? It doesn't say that so you have to print it, otherwise I'm calling your corporate office, So there!

I have this weird growth, here, wanna see?

Since: Aug 12

Location hidden

#12 Jan 16, 2013
ynot wrote:
How does my camera work, does it have one of those little cards and will you take it out for me?
Can you call and activate this phone card I bought yesterday,I can't get it to work? What do you mean it's the wrong one, I want a refund, NOW!
Which greendot card should I buy. My BF is in jail and I need to send him some money, can I use this one that says bill pay?
What do you mean copyright? It doesn't say that so you have to print it, otherwise I'm calling your corporate office, So there!
I have this weird growth, here, wanna see?
Yeah I love the idiots usually older folks Well I don't know how to get my card out. I always say well How did you get it in there then?
Look of stupidity ensues Take the card out for them then order the prints for them since apparently no one from this generation can read.

Or the loser that comes in every week asking if we have a coinstar to turn in their change.

Why are you guys playing geico commercials every eight minutes?

Is there anyone in cosmetics? No she is hiding in the breakroom as usual.

IC 3 IC3 Oh wait we have no staff and no one cares anymore to answer it including myself.

Why are your bags so thin and ripping all the time? Not sure call 1-800- Walgreens

Since: Mar 12

Location hidden

#13 Jan 17, 2013
ynot wrote:
What do you mean copyright? It doesn't say that so you have to print it, otherwise I'm calling your corporate office, So there!
I had an ignorant lady several months ago who brought in some professional photos. I ask her if she has a release, she quickly says yes. I ask her if she has it with her, then she says she doesn't have one with her. She tells me that they are her pictures of her family and that she should be able to duplicate them. I explain to her the whole copyright law thing and she is just stunned and confused. She calls the studio and complains to them that I'm stopping her from making copies and from what I gather, they tell her that they will sell the release to her for $200. She becomes quite irate at the situation. She starts to understand the whole copyright thing, but is still upset because she won't get copies of her pictures without shelling out serious cash. She leaves in a huff and I haven't seen her since (thank God!).
Is it required to work in retail to be able to look at things from a business stance, or is the general public too dense to understand?

Since: Jan 13

Location hidden

#14 Jan 17, 2013
2 dope wrote:
<quoted text>Yeah I love the idiots usually older folks Well I don't know how to get my card out. I always say well How did you get it in there then?
Look of stupidity ensues Take the card out for them then order the prints for them since apparently no one from this generation can read.

Or the loser that comes in every week asking if we have a coinstar to turn in their change.

Why are you guys playing geico commercials every eight minutes?

Is there anyone in cosmetics? No she is hiding in the breakroom as usual.

IC 3 IC3 Oh wait we have no staff and no one cares anymore to answer it including myself.

Why are your bags so thin and ripping all the time? Not sure call 1-800- Walgreens
So true about the IC 3. Seriously go on Walgreens Facebook page and look up recent posts by others. See how many people are complaining about the slowness and not enough people to help. Well guess what? When they cut everyone's hours we can only do so much. I want to scream that on there each time I see someone bitch about how long it takes to get a prescription or whatever, but I keep my mouth shut now since being threatened by an angry customer to have my Facebook comments turned into corporate lol!! I almost told her to go ahead that I didn't care. Them firing me would be easier than having to straight up quit!
haplesswag

United States

#15 Jan 18, 2013
Mykids04 wrote:
<quoted text>
So true about the IC 3. Seriously go on Walgreens Facebook page and look up recent posts by others. See how many people are complaining about the slowness and not enough people to help. Well guess what? When they cut everyone's hours we can only do so much. I want to scream that on there each time I see someone bitch about how long it takes to get a prescription or whatever, but I keep my mouth shut now since being threatened by an angry customer to have my Facebook comments turned into corporate lol!! I almost told her to go ahead that I didn't care. Them firing me would be easier than having to straight up quit!
I agree with all the comments and totally understand this! It's crazy. I went from having 36-38 hrs a wk to 15 hrs as of last week. And I just started paying for insurance this year! Ugh. It's embarassing listening to customers complain to other customers about IC3 etc. I hope something happens soon.
Diane

United States

#16 Jan 18, 2013
Mykids04 wrote:
<quoted text>
So true about the IC 3. Seriously go on Walgreens Facebook page and look up recent posts by others. See how many people are complaining about the slowness and not enough people to help. Well guess what? When they cut everyone's hours we can only do so much. I want to scream that on there each time I see someone bitch about how long it takes to get a prescription or whatever, but I keep my mouth shut now since being threatened by an angry customer to have my Facebook comments turned into corporate lol!! I almost told her to go ahead that I didn't care. Them firing me would be easier than having to straight up quit!
At least you'd get unemployment if you get fired. It's bullshit that you guys have to deal with a situation that corp created. What are they thinking?!!!!

Since: Jan 13

Location hidden

#17 Jan 18, 2013
Diane wrote:
<quoted text>At least you'd get unemployment if you get fired. It's bullshit that you guys have to deal with a situation that corp created. What are they thinking?!!!!
That's what I say. If they want to fire me then go ahead and ill collect. I've been one of their best employees the whole time I've worked there and if they would fire me because some rude customer got mad over being told she had an attitude on Facebook then go right ahead and be my guest lol.

Since: Sep 12

Location hidden

#18 Jan 18, 2013
Mykids04 wrote:
<quoted text>
So true about the IC 3. Seriously go on Walgreens Facebook page and look up recent posts by others. See how many people are complaining about the slowness and not enough people to help. Well guess what? When they cut everyone's hours we can only do so much. I want to scream that on there each time I see someone bitch about how long it takes to get a prescription or whatever, but I keep my mouth shut now since being threatened by an angry customer to have my Facebook comments turned into corporate lol!! I almost told her to go ahead that I didn't care. Them firing me would be easier than having to straight up quit!
WOW! Vernon Cunningham is on Walgreens FB a lot sticking up for Walgreens and saying what they want to but can't! LOL, it is pretty funny.

Since: Jan 13

Location hidden

#19 Jan 18, 2013
waghag wrote:
<quoted text>WOW! Vernon Cunningham is on Walgreens FB a lot sticking up for Walgreens and saying what they want to but can't! LOL, it is pretty funny.
Isn't he hilarious?! I want to say stuff so bad but can't now lol. I liked the one post where a lady said she cut her finger open on a bottle of liquid bandage and asked if Walgreens had any suggestions. Vernon said sure, put some liquid bandage on it. I was laughing so hard for about 5 minutes!
haplesswag

United States

#20 Jan 19, 2013
Mykids04 wrote:
<quoted text>
Isn't he hilarious?! I want to say stuff so bad but can't now lol. I liked the one post where a lady said she cut her finger open on a bottle of liquid bandage and asked if Walgreens had any suggestions. Vernon said sure, put some liquid bandage on it. I was laughing so hard for about 5 minutes!
LIKE! HaHa

Since: Mar 12

Location hidden

#21 Jan 19, 2013
haplesswag wrote:
<quoted text>
I agree with all the comments and totally understand this! It's crazy. I went from having 36-38 hrs a wk to 15 hrs as of last week. And I just started paying for insurance this year! Ugh. It's embarassing listening to customers complain to other customers about IC3 etc. I hope something happens soon.
When the manager talked to me and everyone else about hours getting cut a little bit, he said that the most Walgreens can cut fulltimers is down to 32 hours. In otherwords, they can't bump you from fulltime to parttime. I don't know what basis or context he was getting his info from. I'm now at 38 hours, so I just left it at that.

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