Health Guide tasks at Wellness Store
Posted in the Walgreens Forum
Since: Mar 12
#1 Dec 11, 2012
Walgreens' redesigned stores focus on convenience, customer interaction (newly remodeled store in Arizona)
Some text follows -
"As a health guide, Ayala does customer service specifically for the pharmacy. She helps customers with the prescription kiosks, helps people find over-the-counter medicines, and even answers questions about costs and health insurance.
The health guide also makes reminder and follow-up phone calls to patients.
Ayala does almost all of this on her iPad, which in integrated into Walgreens’ technology."
(Read more at http://www.azcentral.com/business/consumer/ar... )
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