Health Guide tasks at Wellness Store

Health Guide tasks at Wellness Store

Posted in the Walgreens Forum

Since: Mar 12

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#1 Dec 11, 2012
Walgreens' redesigned stores focus on convenience, customer interaction (newly remodeled store in Arizona)

Some text follows -

"As a health guide, Ayala does customer service specifically for the pharmacy. She helps customers with the prescription kiosks, helps people find over-the-counter medicines, and even answers questions about costs and health insurance.

The health guide also makes reminder and follow-up phone calls to patients.

Ayala does almost all of this on her iPad, which in integrated into Walgreens’ technology."

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