More hour cuts?
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TXA

Since: Aug 09

Houston, TX

#1 Oct 6, 2009
I work in the Houston market...

Our manager received a text message over the weekend from the DM, instructing them to stop hiring immediately until further notice; this was sent out to all the MGR's in the district. I don't know if other DM's in the market got or did something similar for their managers.

Anyway, one of the community managers in the district got the text and called him about it, wondering if he could find out what was going on since he supervises stores. The DM chewed him out just for asking!

Makes you wonder if they're going to cut hours going into Christmas. With my store, that's another headache we don't need this year.
just wondering

Houston, TX

#2 Oct 6, 2009
I am not surprised by this info. I had told someone last week that I doubted that any retail stores would be hiring "Christmas Help" this year.
But the other side of this could be that they are going to start cutting positions right after Christmas and don't want to have to deal with a lot more. I heard from a SBA in Kansas City, I think, about a year ago and she said that they were doing a test market there where there was only an SBA and that she worked midshifts every day and as needed there were just sales clerks (no pms on anything, if you are not coded as a beauty advisor). Now when you ask questions abotu this, you are told that loss prevention would not allow that LOL. Come on, they have made our stores look like CVS and now they will start running the store with one manager and a clerk on the front register and a lot of us wont have jobs.
Tim

Gonzales, LA

#3 Oct 6, 2009
We already have several Photo shifts and Cos. shifts that go unscheduled sometimes its just a service clerk/cashier and an Assistant closing.
just wondering

Houston, TX

#4 Oct 7, 2009
Tim:
Have yall done the CCR yet and if so how long after that ahppened did they start the cuts? The have just finished most, if not all, the Houston stores. Every time you ask if they are going to cut people after the CCR is done, they say "Oh, no, loss prevention would not allow that" Yeah, right. Like loss prevention would superceed what Corporate dictated.
Tim

Gonzales, LA

#5 Oct 7, 2009
No we have not started that yet We are considered a low volume store and that may be the reason for the uncovered schedules . We are behind as far as CCR goes and if they will be cutting folks once that's done in our store at least i can't imagine where they'd be made !
just wondering

Houston, TX

#6 Oct 9, 2009
I talked to our EXA last night and he said that it is managers that they are not supposed to hire here. DUH If there are going to cut one per store it does not make sense to hire more now. He still reassures me that they will not cut floor people. He did say that one store near us has had 20 hours cut from their budget, but they are a very slow store (customer count) and we have a high customer count. But it is all so scary when every time you turn around some other major changes are being made and no one really knows about it until it is in effect.
bill

Westminster, CA

#7 Oct 9, 2009
my friend is A DM in Texas. he said they recently had a private meeting on the cuts in hours. Coming from his supervisors, they are supposed to but a feeze on the hiring, and try to to have the employees work a couple of non-overtime hours to compensate for the loss in workforce.
sage

Pittsburgh, PA

#8 Oct 13, 2009
rising revenues and falling profits.... great business model... by the way... is keith still the store manager in homestead pa? does he still use skin color in determining who to hire? is he still bangin sims coordintors that aren't his wife? with leaders like him you'll be fine...

TXA

Since: Aug 09

United States

#9 Oct 24, 2009
Well, our district (Houston market) did get cut some more hours beginning in November...we actually didn't lose that many hours at my store, but I know of ones that lost 20+ because of poor sales...DM was supposed to cut 400 hours in all from stores.

The kicker is that we actually did better (as a district) on cuts since the VP for our market convinced corporate we were going up against hurricane numbers from last year. Course, we have to show increases in sales from this point on.

Makes you wonder how far down you can go as a company...I really hate it when they cut hours going into Christmas.
cosgirl

Waterloo, IL

#10 Oct 24, 2009
my manager told me our store has to cut about 20 hours (st louis district). i already hear customers complaining about not enough help on the floor. it's not looking good.
bill

Victorville, CA

#11 Oct 24, 2009
I'm in San Diego market. We to have our hours cut almost by 50 hours. Our store we're afraid next time something happens somebody will lose their job. It is definetly getting difficult to get our work done without customers complaining. My pharmacy manager has started passing out business cards with the district office for good customers to complain and threaten to seek another pharmacy if wait lines get worse. And the supervisor still is complaining that our error rate is to high . go figure. As you can see their more concern with the bottom line : MONEY FOR STOCKHOLDERS than they are for their employees and the patient who recieves the wrong pill. Welcome to the Pharmacy nobody trusts. Thankyou Mr Walgreens.
Sickofwags

AOL

#12 Oct 24, 2009
Here is a company making 2 BILLION a year in profit in trouble economic times and they keep cutting and whittling away hours so that Wasson and his cohorts get richer. Wasson sucks period , he should be working for AIG
teal

Victorville, CA

#13 Oct 24, 2009
how about giving Mr. Wasson and his cohorts a golden parachute so we can get back to being the Pharmacy America trusts
just me

Mattoon, IL

#14 Oct 25, 2009
In the past, motivation for EXA's to get promoted was the fact that you would be paid more and work less hours. Now, you get paid more but still have to work just as many hours if not more upon promotion. In my time with the company, I will assure you that the extra money I have been paid as a store manager is not worth it. I would gladly take my MGT title back if I saw this coming. The job is physically and mentally draining. I hear so much about store managers sitting in the office and won't leave the office. There is a reason for that. The mental drain is unimaginable for someone who has not been in the position. Depression will lead you to act in that manner. Haven't you seen the commercials about depression and how the lonely looking lady sits on the couch all quiet and hurts. That is how it feels to be a store manager at walgreens. As a manager once you sit down in the office you don't want to leave the office because you know what lurks outside of those walls. There is constant mental drain awaiting you from high maintenance employees to lazy (and often times not so bright) assistant managers to pampered pharmacy staff members who think they have it so bad. Then you have district and corporate breathing down your neck all at the same time. Customers are actually easier to deal with than the internal roster of the company. I would much rather deal with an angry customer over another company employee any day. At least you can make the customer happy at some point. That's my rant. Keep cutting our hours you corporate sacks of shit.
stressed-CA

Citrus Heights, CA

#15 Oct 27, 2009
The hour cuts are stressing everyone out to the point you don't have the time to take for good customer service. Even though employees don't mean to be abrumpt with them we just don't have time to give them when we're doing the jobs of multiple people. Isn't customer service what it's all about.
I'm stressed after every shift...aren't all of you?
Gerald

Melmore, OH

#16 Oct 31, 2009
One thing I've noticed more than anything else is that corporate and the DMs aren't preaching customer service nearly as much as they use to. The 7 Service Basics are history as far as them being referred to. With all these budget cuts (and the new ones which just happened before the holiday season) I guess they know how stupid it would sound if they started pushing customer service.
Gerald

Melmore, OH

#17 Oct 31, 2009
just me wrote:
In the past, motivation for EXA's to get promoted was the fact that you would be paid more and work less hours. Now, you get paid more but still have to work just as many hours if not more upon promotion. In my time with the company, I will assure you that the extra money I have been paid as a store manager is not worth it. I would gladly take my MGT title back if I saw this coming. The job is physically and mentally draining. I hear so much about store managers sitting in the office and won't leave the office. There is a reason for that. The mental drain is unimaginable for someone who has not been in the position. Depression will lead you to act in that manner. Haven't you seen the commercials about depression and how the lonely looking lady sits on the couch all quiet and hurts. That is how it feels to be a store manager at walgreens. As a manager once you sit down in the office you don't want to leave the office because you know what lurks outside of those walls. There is constant mental drain awaiting you from high maintenance employees to lazy (and often times not so bright) assistant managers to pampered pharmacy staff members who think they have it so bad. Then you have district and corporate breathing down your neck all at the same time. Customers are actually easier to deal with than the internal roster of the company. I would much rather deal with an angry customer over another company employee any day. At least you can make the customer happy at some point. That's my rant. Keep cutting our hours you corporate sacks of shit.
I hear you. As an MGT I was thinking very seriously about being reinstated as an EXA about 6 months ago. Not anymore. Not with the crap they've pulled this year. I can't see working as a store manager or even as an EXA in this environment. It borders on employee abuse. I always knew the store managers had a lot of stress on them when it came to the district and corporate dimwitted "yes people". I'm wondering when the first Walgreens manager "going postal" will occur. I'm surprised it hasn't happened yet.
Gerald

Melmore, OH

#18 Oct 31, 2009
just wondering wrote:
I am not surprised by this info. I had told someone last week that I doubted that any retail stores would be hiring "Christmas Help" this year.
But the other side of this could be that they are going to start cutting positions right after Christmas and don't want to have to deal with a lot more. I heard from a SBA in Kansas City, I think, about a year ago and she said that they were doing a test market there where there was only an SBA and that she worked midshifts every day and as needed there were just sales clerks (no pms on anything, if you are not coded as a beauty advisor). Now when you ask questions abotu this, you are told that loss prevention would not allow that LOL. Come on, they have made our stores look like CVS and now they will start running the store with one manager and a clerk on the front register and a lot of us wont have jobs.
There are a good number of stores now that only have midshifts for the cosmetics department and a lot of times in the photo department. The only time in my store where there are 2 shifts for cosmetics is warehouse day. And you're right about Walgreens looking more and more like CVS. Walgreens is now "CVS - Lite".

TXA

Since: Aug 09

Houston, TX

#19 Nov 7, 2009
Gerald wrote:
<quoted text>
There are a good number of stores now that only have midshifts for the cosmetics department and a lot of times in the photo department. The only time in my store where there are 2 shifts for cosmetics is warehouse day. And you're right about Walgreens looking more and more like CVS. Walgreens is now "CVS - Lite".
True. We've been able to keep shifts for ours, but I know of a number of stores in Houston that have to do that...sad, really. I mean, I know they want to cut, but do they have to do it before Christmas? It's becoming a trend.

Then they want you to do all the ideas/notes that come down from corporate. With what?
buffalo exa

Niagara Falls, NY

#20 Nov 8, 2009
my previous store (which my freind is the store manager), just told me they lost 15 hours per week. may not seem like a lot until u realize they made 1.5 million in profit last year.... in fact on xmas eve, they did 50 g last year

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