The master rewire plan (field transfo...
reply to the bitter

Austin, TX

#183 Jul 3, 2012
Disgruntled at the top wrote:
Looks like the next hammer is about to drop. Right on schedule. All of you nay Sayers can eat a dong. Store managers, hope you are ready for an asm revolving door or be stuck with an average talent that you are pissed with daily. Oh and SM, how's that cap feel? How's that bonus cut feel?
Really you are a piece of work, what are you gaining from your attitude? The people on this site have no control about the crap going on with the company.
reply to the bitter

Austin, TX

#184 Jul 3, 2012
Alldaylong wrote:
<quoted text>LMFAO
Has this been confirmed?
Kimberly0788

Haslet, TX

#185 Jul 3, 2012
Disgruntled at the top I completely believe your timeline however I am just a regular employee, what do I need to prepare myself for? I know changes are coming and I already feel like I run my butt off. Advice please?

Since: Mar 12

Location hidden

#186 Jul 4, 2012
nuff said wrote:
<quoted text>
you have to understand, this company is in serious financial trouble. sure, they are not broke like other stuggling companies, but they are hurting, big time. they are begging store managers to grow the business. to bring in new rx customers by get reservations for flu shots, visiting doctors, calling businesses, walking up and down our block passing out flyers, setting up booths at community events etc... forget calling us store leaders, they should just call us salesmen. oh wait, they already do, wag uses the term brand ambassadors. you have to understand, when it comes to the bottom line, all bets are off. and if circumstances require, which if you read between the lines that they already do, then come the first day of the new fy, they are going to do whatever they have to. the stuff your worried about may seem important to you, but to them its chicken shit.
Considering west haven is a dump [and i know ive been there] you must be breathing in tht giant garbage dump pile off of I-95. Financial trouble my arse! After the billions they just spent buying a European company with YOUR wages...i highly doubt this comapny is in any financial trouble. The stock may be plummeting but thats so you fools sell your shares so you do not have a vote or say in the next round of voting for board members.
survivor

United States

#187 Jul 5, 2012
Disgruntled at the top wrote:
I won't be posting names. Pretending a house isn't burning does not change the fact that it's burning.
names like Hasty, McIntire, Denkers, one of their lackeys! SLC district is so freakin corrupt! Is Eon still running around starting fires where there is no smoke?
mgt123

Fort Lauderdale, FL

#188 Jul 6, 2012
well from what i just learned that our district is going to have position coding process before the end of the month, but next district will not does anybody know why?

Since: Jul 12

Location hidden

#189 Jul 6, 2012
wagslavefornow wrote:
I read on a discussion thread on the Wellness stores that the prescriptions are filled by supertechs and verified by the pharmacist on an ipad through 5 digital images.
Once you set up verification solely through digital images on a computer, what is to prevent verification from being moved off-site and being performed by another pharmacist?
Once you send any of the work off-site, phone calls, verification, and so on, Walgreens undercuts their own argument that their community pharmacists are providing a unique/valuable service to the customer that mail order cannot provide.
Also, remodeling stores costs money, staffing a health concierge costs money, it all costs money.
I am a RXM at one of the very first Wellness stores. To clarify:
The rxs are verifed through a computer terminal out at our desk, not via an iPad. The iPads are really still useless now nearly one year after conversion. Verification does include Workload Balancing, but it is among stores and not technically "off site". Central verification or verification from home(at 80% of salary and with a hefty quoita) have been ideas thrown around for 10-15 years and have gone nowhere.
And the call centers? Do not even get me started on those idiots. They are the most poorly trained, unexperienced (in retail) techs and pharmacists that you can imagine. Instead of taking calls off our hands, they send them through to us just so they do not have to deal with the situations. That fact includes central pharmacists who do not know the laws of our state and refuse to take phone rxs for the sorriest of reasons. They are lazy and unexperienced. And worst of all, the customers hate dealing with them! All in all, WAG has hurried this concept through and done a sh*t job of preparing and training. Imagine that!
As far as the costs, you would NOT believe the $ that were spent on our transition. It is nothing short of pure insanity. After 25+ years with this company, I have never been more disgusted with how my company spends money during this economical situation (for the nation as a whole and for the company during the ESI crisis).

Since: Jul 12

Location hidden

#190 Jul 6, 2012
CONNECTED EXA wrote:
<quoted text>
WAG now understands that it chose the wrong path..."Build it and they will come"--was the wrong strategy..Building or buying a large PBM that can control the table was the way to go.
I said this a long time ago. You speak the truth.

Since: Jul 12

Location hidden

#191 Jul 6, 2012
Disgruntled at the top wrote:
...... the well experience is so expensive that it will never be in every store without making the company go bankrupt. The well experience is fools gold.
True dat, bro.

Well Experience was supposed to expand at the rate of 1,000 stores per year. That has been drastically cut back due to the high, unanticipated costs during our pilot transition last year.

Like I said earlier, if you had all seen the waste of resources during that transition, it would make your head spin! The whole W.E. concept was a (wet) dream of Greg's based on what Duane Reade was doing. The dumpsters were backed up to the door and all of our former systems and infrastructure soon filled them. We are left with (among amny other things) overpaid Health Guides who are grossly unmotivated and underworked, 80-85 degree stores and a rarely used immunization room gathering dust.

Nice going Greg. You built it but they are unimpressed and still not coming ...

Since: Jul 12

Location hidden

#192 Jul 6, 2012
Intercomplus wrote:
<quoted text>
..... why are they giving management training to RXM's?
From what I see RXMs could be responsible for the whole store, and they would eliminate most front management
RXM's will be fully in charge of the pharmacy. The SM will be repsonsible for sales, etc. of the pharmacy, but the RXM takes over roles that the SM used to fulfill concerning the rx staff. The new training of the RXM's revolves around the basics of disciplining employees, conflict resolution, etc....tasks the SM used to do.
Burnt out mgt

Pacific Palisades, CA

#193 Jul 7, 2012
survivor wrote:
<quoted text>names like Hasty, McIntire, Denkers, one of their lackeys! SLC district is so freakin corrupt! Is Eon still running around starting fires where there is no smoke?
I used to work in slc I was at Reese's store

Since: Mar 12

Location hidden

#194 Jul 7, 2012
OhHowTheMightyHaveFallen wrote:
<quoted text>
True dat, bro.
Well Experience was supposed to expand at the rate of 1,000 stores per year. That has been drastically cut back due to the high, unanticipated costs during our pilot transition last year.
Like I said earlier, if you had all seen the waste of resources during that transition, it would make your head spin! The whole W.E. concept was a (wet) dream of Greg's based on what Duane Reade was doing. The dumpsters were backed up to the door and all of our former systems and infrastructure soon filled them. We are left with (among amny other things) overpaid Health Guides who are grossly unmotivated and underworked, 80-85 degree stores and a rarely used immunization room gathering dust.
Nice going Greg. You built it but they are unimpressed and still not coming ...
I did not know that the Well Experience and Look boutique were modeled after Duane Reade stores. From what I read on-line, we are looking to change some things to copy Alliance Boots stores such as the loyalty card program.

Is it not possible to come up with ideas that do not just copy another company? Can we not make changes, even small ones, that our customers would like to see so we can differentiate ourselves from our competitors? Customers are pretty clear with me about what they would like to see in our stores in the pharmacy and in the front end. It just seems like we are just grasping for straws hoping to find something that will bring in $5 billion in business that we lost from ESI.

I saw a sign on a Rite-Aid store that said, "We accept Medco and Express Scripts" so something is going on.

Since: Jul 12

Location hidden

#195 Jul 7, 2012
wagslavefornow wrote:
<quoted text>
I did not know that the Well Experience and Look boutique were modeled after Duane Reade stores.
That was what Greg told us himself at the kick-off meeting for the W.E. conversion. The key part of the Duane Reade influence was the Healthy Guide position. Man, what a total waste of time and money that position has turned out to be.
And at that same meeting, Nimesh Jhaveri told us we would get 45 more hours of tech help per store after the conversion. That turned out to be a bold-faced lie. We went from having 10-20 labels to fill at a time to 50+ due to all of the image-taking and other extra steps that are a part of the workflow. The customers hate us more than ever now and the complaints coming through the system are up big time as a result! All I hear is "we loved your service so much more before you changed all the sh*t around".

Since: Mar 12

Location hidden

#196 Jul 7, 2012
I must say that keeping customers from hating us seems to be taking a lot more time that it used to take. Every shift that I work, there are customers, old and new, who have a Blue Cross Blue Shield Plan with ESI and I have to explain the situation. It is not fun.
life's too short for Wags

United States

#197 Jul 7, 2012
wagslavefornow wrote:
I must say that keeping customers from hating us seems to be taking a lot more time that it used to take. Every shift that I work, there are customers, old and new, who have a Blue Cross Blue Shield Plan with ESI and I have to explain the situation. It is not fun.
I know you'd think they would have gotten the memo by now.
mgt123

Fort Lauderdale, FL

#198 Jul 10, 2012
Disgruntled at the top have you got any information
on what is happening on national level and changs to the rewire original plan?
Mickey

United States

#199 Jul 10, 2012
mgt123 wrote:
Disgruntled at the top have you got any information
on what is happening on national level and changs to the rewire original plan?
I was told that to expect the process to take longer. Maybe bc they can't find people to fill these positions?

Since: Jun 12

Commack, NY

#200 Jul 10, 2012
RickyFlair wrote:
<quoted text>
Considering west haven is a dump [and i know ive been there] you must be breathing in tht giant garbage dump pile off of I-95. Financial trouble my arse! After the billions they just spent buying a European company with YOUR wages...i highly doubt this comapny is in any financial trouble. The stock may be plummeting but thats so you fools sell your shares so you do not have a vote or say in the next round of voting for board members.
once again another clueless rant by the rickster

Since: Mar 12

Location hidden

#201 Jul 11, 2012
22yearwagger wrote:
<quoted text>once again another clueless rant by the rickster
Apparently you have never been to West Haven Connecticut before.......
mongolloyd

New York, NY

#202 Jul 12, 2012
CLs are Lord. Store managers will be gone in 2 years. that will save the company over 1 billion. 5 years ago if I told you about all the crap that's already happened, and all the lies we would be told, you would say I was nuts. Anyone who believes a single word that comes out of Greg ( Forrest Gump ) Wassons, or Mark ( Opy ) Wagners mouths, is just a plain fool." Don't worry folks, walk right in, it's just a shower ". Thats what Adolph told the Jews as they were led into gas chambers. Store managers will be used until they are rendered totally useless. The process is well under way. See you in a couple of years.
How much money you getting to sit on the board of Boots Greg? You phony rat.

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