store manager phase out?

store manager phase out?

Posted in the Walgreens Forum

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wag

United States

#1 Nov 10, 2012
Heard there is a pilot going on where a CL is running multiple store with no MGR in the stores. Are they trying to phase out store managers?
El Rio

San Antonio, TX

#2 Nov 10, 2012
If the past is any indicator, if this is a pilot test, then it's not about IF they are going to do it it's about HOW they are going to do it.
wagsuxxx

Kansas City, KS

#3 Nov 10, 2012
It only makes sense. What kind of work can't get done by an exa that a sm already does. I imagine they are going to bump up the exa rate by a bit and have some sm step down to that rate while losing many due to quitting. A sm is not necessary for 40 hrs per week. Most of their work is replaceable at a lower salary.
Anonymous1

Lemont Furnace, PA

#4 Nov 10, 2012
Came 2 years CLs will running stores and older SMS will be asked to take a pay cut or resign. I wonder if Walgreens has thought about the lawsuits that will occur. They are making standards so high many SMS will quit or will get fired. Any sm that does not see this coming is in denial.

Since: Apr 12

Location hidden

#5 Nov 10, 2012
That's been the rumor forever now, and it's entirely believable that they intend to do it eventually, but I don't think we're anywhere close to that point yet. They're going to have their hands full as it is trying to smooth out the complications that arise from offing most MGT's and struggling to find fitting SFL replacements, let alone the possible legal battles. I'd say we're at least 5 years away from a move like that. If there is a pilot going on, I'd be pretty interested in hearing the details.
ThrobbingWag

Shelbyville, TN

#6 Nov 10, 2012
Is everyone on this forum stupid? How does it make sense to have an "Assistant Store Manager" (ASM) but no "Store Manager"?
wagsuxxx

Kansas City, KS

#7 Nov 10, 2012
ThrobbingWag wrote:
Is everyone on this forum stupid? How does it make sense to have an "Assistant Store Manager" (ASM) but no "Store Manager"?
1) call the asm something else in the future
2) call the cl the store manager.

Doesn't take a genius to figure something like this out. Provably why you couldn't figure it out.
ThrobbingWag

Greenville, SC

#8 Nov 11, 2012
wagsuxxx wrote:
<quoted text>
1) call the asm something else in the future
2) call the cl the store manager.
Doesn't take a genius to figure something like this out. Provably why you couldn't figure it out.
So wouldn't that mean that they never got rid of the Store Manager position? LOL
chirph

Chicago, IL

#9 Nov 11, 2012
i was at the fagship store on state street in chicago last night, and didnt see anyone upstairs but one guy.

downstairs u had cashiers and the manager was standing around in liquor.

no need for a sm if others can do the work. i am a pharmacist so it wont impact me but let me tell u this, about 10 years in minnesota and other rural areas where staffing was impossible wag attempted to have a 2 verification system by techs approved by state boards. training would have been provided to the techs much like current certification. if this would have passed wag would have definitely shed some rphs.

if ure a store manager you are so underpaid for what u do. there is a better life outside of wag should that happen. i just got done with an interview with walmart more money better benefits no drivevthru!
El Rio

San Antonio, TX

#10 Nov 11, 2012
Ok, the question is - "is a store manager really needed in a store". After over a dozen years I am actually working with a SM who tries to accomplish ALL of the dictates of every level of management -- from the CL on upwards to the corporate level. I am stunned to learn of all of the dictates (thanks to Compass in large part). SMs have to set priorities among all of these dictates. My SM, like I said, tries to accomplish all of them and it's just not possible. In fact my SM and the store itself cannot seem to focus on even doing the basics because of all of these stupid dictates. This includes having time to even pull bays. Now, unless higher level management can get some sort of control on all of these dictates that takes time away from doing the very basics then stores will need a SM just to make "head or tails" out of them. We need to take a lesson from Trader Joe's and start sticking to the basics.
Robert

Grayslake, IL

#11 Nov 11, 2012
I think eventually there will be one store manager( or whatever they decide to call it) and no ASM. with too many exa's in the company now; it will take time to figure who can effectively run the day to day operations of the store.(or even want to with the way things are changing, payrate,etc) then by attrition, walgreens will see who will stay with the changing culture and at the lower rates. i believe that obviously they would like the older, higher paid management staff will leave or retire.(wondering if they will eventually offer compensation packages?)
poindexter

Boca Raton, FL

#12 Nov 11, 2012
Step back and look at the trajectory of not just walgreens but all of retail. Companies have been catabolizing resources the last few years to maintain the investment in square footage. For instance, Target has dumped senior store management for new grads working for 30k and cheaper healthcare. But now this is no longer enough. Target has started to close stores due to "long term nonperformance issues". With the election over, the hope of obamacare reversal over, and the uncertainty of tax policy, companies now have to budget for these realities. The cuts have only started.
Keep an eye out for how many stores won't even be reopened in the Sandy hit areas.
chicago

United States

#13 Nov 11, 2012
wag wrote:
Heard there is a pilot going on where a CL is running multiple store with no MGR in the stores. Are they trying to phase out store managers?
you heard right. Cl's in the district will over see the stores and the asm will run the daily store. They are reporting to the cl. This is not a rumor folks by 2014 you will see this start to be implimented. I'm in Chicago by the corporate office and believe me it is happening. The asm. Will run the store at a much lower payrate. With the team leaders working under the asm. The cl will visit the store once or twice a week to Ck on the store and asm. Get ready for the biggest change that corporate had tried to keep a secret for the last 2 yrs. When they annonce it in 2013 where will be a lot more upset managers. Since they had to do the dirty work last year. Corporate was waiting for them to do the dirty work early this year. Now that its over it will be time for the dms to sping this change on the sm. This company has really changed.
Diane

United States

#14 Nov 11, 2012
Those new commercials on every channel cost alot. By the time customers start (if they do) coming back, there will be no knowledgeable employees. Smart move, Walgreens. Investors are going to question your actions.
yep

United States

#15 Nov 11, 2012
chicago wrote:
<quoted text>you heard right. Cl's in the district will over see the stores and the asm will run the daily store. They are reporting to the cl. This is not a rumor folks by 2014 you will see this start to be implimented. I'm in Chicago by the corporate office and believe me it is happening. The asm. Will run the store at a much lower payrate. With the team leaders working under the asm. The cl will visit the store once or twice a week to Ck on the store and asm. Get ready for the biggest change that corporate had tried to keep a secret for the last 2 yrs. When they annonce it in 2013 where will be a lot more upset managers. Since they had to do the dirty work last year. Corporate was waiting for them to do the dirty work early this year. Now that its over it will be time for the dms to sping this change on the sm. This company has really changed.
The dirty work isn't over yet. I don't think they will mess with the store managers until after the asm/asmt transformation is done.
Wagss

Greenville, MS

#16 Nov 11, 2012
Does anyone have any hard facts? Such as where this mystery pilot is taking place? Or anything that gives validity to this?
WagInsider

Los Angeles, CA

#17 Nov 11, 2012
The douchbag that started this thread is a clueless employee who gets his rocks off on seeing how many people jump on his "revelations." Those of you who believe this are also douchebags.:)
sdgfhd

Fox Lake, IL

#18 Nov 11, 2012
The test market is in Arizona I believe...
jminsea

Puyallup, WA

#19 Nov 12, 2012
I have been hearing rumors of this for the last year or so now. My store manager has a ten year plan to retirement. Poor guy if this comes out to be true, which I certainly would not put past Walgreens at all, his plan will be disrupted big time.

Since: Mar 12

Location hidden

#20 Nov 12, 2012
Type in "phoenix pilot" to search for discussion threads in this forum or type "Walgreens topix forum phoenix pilot" in your search engine to find these threads.

The Field Transformation guide used to mention the pilot in Phoenix. I don't know if it does anymore.

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