resets
stop the madness

Springfield, NJ

#1 Oct 6, 2012
Hello all,

For those of you who do a lot of resets do yall follow the planograms perfectly or do you use them as a guideline

Because in my store which is very small all the planograms are ugly and look as if designed by a complete moron. So i use my own judgement when doing resets and no one ever complains because my resets come.out looking good .

Jusy cuious how tge rest of you do it.
mylifeforthewaaa ag

United States

#2 Oct 6, 2012
We have 1 rule. All basic items must be represented.
ynot

Johnson City, TN

#3 Oct 6, 2012
Fudge it here and there.
On the front wall reset the flat 8 x 10 photo paper got switched to the tightly spaced shelf while the two inch thick packs of printer paper moved to the bottom where there's actually room to stack them two high. Makes you wonder if the people that come up with these things have a lot of common sense.

Since: Apr 12

Location hidden

#4 Oct 6, 2012
They're a guide to be followed 90-100%, with changes necessary more in some stores than others. For example, older stores and/or stores that were previously other businesses can't possibly follow plano 100% due to different sized shelves and notches, so you'd have to disregard where a plano indicates "Notch ##" and go by your own judgement to space the shelves. Some CCR sets were extremely hard to comply with in one of my previous stores, due to thicker shelves and bigger notches. If a set was tightly designed in a newer store model to fit under CCR standards, it wasn't possible in older stores to go by plano and not break the site-line, so changes had to be made. Of course they're not going to spend the time to release alternate planos, so you have to judge for yourself. Different store models aren't the only issue, though... a good example being the battery section of the front wall in the recent reset. Epic failure by whoever designed that one. That plano was impossible to follow in ANY store with how much product, fixtures, and signage the plano calls for (unless you're ok with non-shoppable overlapping products from top to bottom). So again, changes had to be made, whether it was doing without the signage or taking out duplicate facings/rows of product, etc. The bottom line is that sometimes you can follow plano, sometimes you have to break it a little... You just want to get as close as possible, and if you have to make changes, at least keep 1 representation of each basic item in a similar order.
Altec Lansing

United States

#5 Oct 6, 2012
stop the madness wrote:
Hello all,
For those of you who do a lot of resets do yall follow the planograms perfectly or do you use them as a guideline
Because in my store which is very small all the planograms are ugly and look as if designed by a complete moron. So i use my own judgement when doing resets and no one ever complains because my resets come.out looking good .
Jusy cuious how tge rest of you do it.
Yes, from recent experience, smaller stores have to fudge a bit on the resets and "rig" them a bit. Just make sure every basic item is represented in some way.

Since: Oct 12

Location hidden

#6 Oct 8, 2012
Notch numbers always have to be adjusted. Im pretty sure its a construction thing. Besides that, aside from the exceptions ( acquisitions ), I would say that they should be followed exactly. Almost all of the time they were designed for your store.
stop the madness

Springfield, NJ

#7 Oct 10, 2012
UrbanSM13 wrote:
Notch numbers always have to be adjusted. Im pretty sure its a construction thing. Besides that, aside from the exceptions ( acquisitions ), I would say that they should be followed exactly. Almost all of the time they were designed for your store.
I agree they are designed for individual stores. I don't agree that they are designed well or planned thoroughly. In fact I think many are designed by complete morons. The Walgreens way.
ThrobbingWag

Shelbyville, TN

#8 Oct 10, 2012
Resets and revisions are retarded. They make you simply move merchandise around on the shelf. What's the point? It's just unnecessary busy work in an already overly busy store. The higher-ups want to cut hours instead of cutting unnecessary work? Screw them!
Jeb

Tampa, FL

#9 Oct 16, 2012
"Suggest-o-grams!" No planning involved, it seems.
Shelfcleaning

Chicago, IL

#10 Oct 16, 2012
The resets at least provide a way for the shelves to actually be cleaned while bringing in new product.

Since: Apr 12

Location hidden

#11 Oct 17, 2012
ThrobbingWag wrote:
Resets and revisions are retarded. They make you simply move merchandise around on the shelf. What's the point? It's just unnecessary busy work in an already overly busy store. The higher-ups want to cut hours instead of cutting unnecessary work? Screw them!
Obviously, there's bringing in new products, and flushing out the old. Then some products change position based on current demand and/or due to a change in merchandising strategy to maximize sales for the current market. However, the biggest reason all products change position in resets has actually always been to encourage you to clean the shelving and replace anything worn or damaged, such as shelf strips and peg hooks. If products didn't change position, it's less likely any of that would be done.

Since: Jun 12

Location hidden

#12 Oct 17, 2012
How many times have you done a reset or revision and found there's not enough space for what's on the planogram??????....Yeah, too many to count.....
Dowhatyoucan

Chicago, IL

#13 Oct 17, 2012
Itdoesntmatter70 wrote:
How many times have you done a reset or revision and found there's not enough space for what's on the planogram??????....Yeah, too many to count.....
How many times have you offered to do a reset or revision for your lazy supervisor who won't do it and won't let you do it?
This Walgreens family is very disfunctional.
ThrobbingWag

Shelbyville, TN

#14 Oct 18, 2012
Walgreens always gives its employees too much shit to do in a single shift. No one at the store I worked at ever had time to clean the shelves, let alone even finish all the resets. I know there've been times that they've checked "complete" on resets we never actually did.

Since: Jun 12

Location hidden

#15 Oct 19, 2012
It seems a lot of stores don't have the reset/revision clerk position filled. My store does, although, they are not coded as such due to rate of pay issues.

Your right that there is TOO MUCH put on us to do on one shift while trying to provide "outstanding" and "get them to come back for more" customer service.

Since: Jul 12

Location hidden

#16 Oct 19, 2012
The way I look at it is.. It's a list.

Set priorities of what is important on the list.

Delegate what you can.

Work on the items on the list that most benefit from *you* doing them. Exception to the rule: If there's 15 notes to make signs for various places, do them first and then do your list.

However.... I still don't understand why the person making the list doesn't just carry a Telxon with them and make the signs as they go. I guess that'd take up too much time?

I've only ever seen one person do it and it was a CL. He'd take the small grey cart along with him while he wrote notes and if he saw signs along the way that needed to be made, he'd make them. Same with if he wanted clearance tags pulled and spread. He'd do it as he made the list.

Seems to be common sense to just take a Telxon along as you go. Saves a lot of time especially if a note writer is horrible at indicating where a sign needs to be made at. Example: Saying missing mylar in the cleaners does nothing to help me find that missing mylar. If you're not going to make the mylar yourself, you outta notate Bay, Shelf and Place.

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