location check?
tiredCamTech

United States

#1 Oct 6, 2012
does anyone use the "location check" call over the intercom? i hear "Raymond, location check". and I'm suppose to page back with where I'm at. the person who uses it said it's so she knows where i am. wouldn't it be easier just to ask new to call her at the location?
barb b kew

Chicago, IL

#2 Oct 6, 2012
whst do you do if you are taking a dump?

Since: Mar 12

Location hidden

#3 Oct 6, 2012
I've never heard of anyone doing that type of page.

“The Papers said I was Truant”

Since: Nov 11

Location hidden

#4 Oct 6, 2012
There is no reason for that sort of call/page/whatever.

Since: Aug 07

Location hidden

#5 Oct 7, 2012
that's the stupidest call I've ever heard!
asdf

Chicago, IL

#6 Oct 7, 2012
that is the dumbest thing I have ever heard.

Since: Aug 11

Location hidden

#7 Oct 7, 2012
I'm very interested to know what kind of position this person is in, the one doing the location check.

Either way, it sounds to be quite a hostile environment.
tiredCamTech

United States

#8 Oct 7, 2012
NiceThingsKitty wrote:
I'm very interested to know what kind of position this person is in, the one doing the location check.
Either way, it sounds to be quite a hostile environment.
she's an egotistical MGT. the EXA already told her it's not a necessary page to use nor is it useful in any meaningful way. but she's one of those problem and stubborn MGTs and still uses the page. it's annoying for me to be pulling the cooler and have to go tell her where i am.

Then one of her pets in the store, the other photo clerk, used that call on me! i asked what is the reason for that call and he said he just wanted to know where i am.

Yes i work at a dysfunctional store. the MGR couldn't care less and is living in a fantasy land.

“The Papers said I was Truant”

Since: Nov 11

Location hidden

#9 Oct 7, 2012
If the EXA's told her it's unnecessary, then it's not necessary for you to have to answer it.

Ignore it, OP. MGT can't discipline you for BS like that.

Since: Mar 12

Location hidden

#10 Oct 7, 2012
Never ignore something that bothers you. Schedule time with your SM and that MGT and tell that you believe that is not professional and she can page you to call at certain extension . Also add that you did not contact employee relations because you believe this conversation will help her understand. And from your side make sure anything you do tell your MGT in advance what you are working on so this will eliminate her looking for you. You can ignore if it is not important

Since: Aug 11

Location hidden

#11 Oct 7, 2012
They all have a point, an old SM of mine said that you have to do whatever an STL or MGR tells you as long as its not anything that breaks loss prevention rules, or jumping off a cliff.

I agree if you have to use the bathroom, go to the cooler or have a 15, then you inform that manager when you go, and when you get back.
Their rule is law unfortunately, and until you can get alone time with your SM, or get to employee relations if you feel you can't talk to the SM.
Then you have no choice but to do everything they say.

These managers are feeling hostile because by 2014, over half of them don't know where they're going to be, and they are going insane because of it.
I wish they were all put out of their misery by 2013 so it can be done over with.

But now we have another whole year of uptight and over the top psycho managers who are just looking for people to take their fear and resentment out on you.

Until their clock runs out, you have to eat their s*ite sandwiches with a smile on your face.
Texas Outlaw

Plano, TX

#12 Oct 7, 2012
We have been told we are to notify a manager .. when we leave for the day. Don't think it's happening. i mean once you clock out for the day your ready to get outta there. Who wants to hunt up a manager for that? They tried to have us do this once before and it never took off. The front end person usually knows, when you wave bye on your way out the front door anyway.

Since: Mar 12

Location hidden

#13 Oct 7, 2012
So, the customers get to hear these pages? That is one for the books.

I don't like paging management, not getting a response after an appropriate amount of time, then calling the front register to see if the cashier knows where management is at that moment. If the cashier doesn't know, I have to go looking for management myself because he/she is not answering a page. This means that this person is not letting any of the staff know that he/she is smoking a cigarette outside, is in the bathroom or is in the cooler.

In some other retail stores, some of the staff have some sort of electronic device to easily communicate with other people in the store. Something in between a headset and cell phone maybe?(I often see this with employees working in customer service.)

In one store where I used to work, the manager on duty always told the cashier at the main register if he was going to be unavailable or wouldn't be able to hear pages for a short time but always said where he would be if we had to go find him. He would also let the cashier know when he could take pages again. If you can get to the phone to page, you can certainly page a person to call your extension. I wonder where the member of management is when she pages you.

How frequent are these pages? Do you normally check in at periodic intervals? Where is this person when she pages you? Does she give you or other members of the staff her location as needed? Do these types of pages happen with other people?

There just could be other issues involved. Just my opinion.

If it were me, I would just be proactive about telling the MGT where I am and what I am working on and check at regular intervals.

Since: Jul 09

Location hidden

#14 Oct 7, 2012
Since we're all working according to a strict schedule, management should be able to easily figure out when someone has left (either by the schedule or by looking in Kronos). I mean, I usually say goodbye to people out of courtesy, but it seems silly to make it a rule. It's hard enough finding someone to ring up a purchase when you are leaving.

Since: Dec 11

Location hidden

#15 Oct 7, 2012
We just have managers have us call if they want us to do something. I've never had someone be all 'I just wanted to know where you were.'
Though it would be nice if other people who were watching the front didn't wander off to god knows where without saying anything.

Since: Aug 11

Location hidden

#16 Oct 7, 2012
Smallkitten wrote:
We just have managers have us call if they want us to do something. I've never had someone be all 'I just wanted to know where you were.'
Though it would be nice if other people who were watching the front didn't wander off to god knows where without saying anything.
Ours are usually off "shopping", it either happens a few mins before a break, or starts an hour before they're scheduled to clock out.
COSMIC MARGE

Novi, MI

#17 Oct 8, 2012
this is new to me but I have a feeling all this location checking would get on my last nerve.

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