Lifetime Guarantee? No not really!!!
Posted in the Tupperware Forum
#1 Jul 30, 2012
I recently hosted a Tupperware party, as they’re FAMOUS for their lifetime guarantee and was told by the Sales Rep that Tupperware is dishwasher safe, as long as it’s placed on the top shelf of the dishwasher. Following this instruction, I did so and my container came out warped.
On 8/7/12 I contacted my Sales Rep who after taking my container to Tupperware advised me that Tupperware will not replace it as it has been exposed to too much heat.
They told me to soak it in hot water.
I called Tupperware and told them that I shouldn’t have to repair my own item. So they ‘bent’ it back into shape.
I then went to Consumer Affairs who offered to help me. I completed my documentation and sent it in only to find that they are now not able to help me. The item I purchased is a ‘Season Serve’ which also mentions dishwasher safe on the website, nothing about heat.
Tupperware have not called me back after submitting a Consumer Complaint through Consumer Affairs and I still do not have my container!
People need to know that Tupperware DO NOT honour their lifetime guarantee.
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