Toys R Us What a disaster

Toys R Us What a disaster

Posted in the Toys R Us Forum

RTC6191

Lake Odessa, MI

#1 Dec 30, 2010
I was absolutely disgusted with the condition of the toys r us stores in our area. The store looked like that hadnt cleaned up in weeks. Trash all over floors, fixtures. We were in the store twice about 4 days a part and the same crap is in the same place. I took pictures of the store it was so bad. Anyone how to get a hold of Jerry Storch? I think he needs to see this. I have always been a loyal Toys R Us customer but no more. I will spend my money elsewhere from now.
nety

Northampton, UK

#2 Mar 13, 2011
Bristol Cribbs Causeway store.The staff within the store gave conflicting information and didn't want to do anything about goods that were under guarantee and faulty.Com plaints to the head office were dimissed as insignificant and all repairs were done under so called `good will`. Products had fallen appart. Sales staff were downright rude.I will never entry a store again and my friends and family all feel the same. If you are thinking about it don`t bother. Pay a bit more it will pay in the long run and much less stress.

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