When? Telstra has bankrupt more Aussies than the great depression. Telstra has stolen "by customers accident" billions from Aussie consumers. Collectively every cent ever stolen by criminals since "first fleet and settlement" (over 200 years ago) is "dwarfed" by money stolen from everyday Aussies pockets by Telstra "by accident! If Telstra could not set up ways to steal and rob average workers blind, they would be "just another company". It is Telstra's determination to ignore laws and rules of a country using "overseas" ideas to steal from everyday citizens. Telstra by “deception” and use of consumer accidents, is what it is today in Australia. It is always our fault and Telstra has stolen billions more than they could have ever made honestly. I estimate 50% of Telstra’s income is derived from “set ups” causing “consumer accidents” resulting in occasions described commonly as “Bill Shock”. Can we really believe now when Sol Trujillo is finally gone, some “honesty will creep into Telstra? It would have been their downfall eventually, it is why people use other carriers and Telstra has lost their once monopoly, a monopoly based on fairness until around a decade ago, when the overseas thieves and lies crept in to our once great society and “took us by surprise” with our “pants down”, later perfected by Sol Trujillo. The Labor Government has them pegged and in the cross hairs, they did not get what hey wanted with NBN and our guardians have finally got Telstra’s number. It is now “own up” or “loose everything” for TELSTRA in Australia. If not for a regular flow or 3rd world migrants who are used to getting ripped off, Telstra would be further down the pecking order. As it looks now, Labor may once again be in control of Australian Communications, not this massive “other countries rules” cheat, liar and thief called Telstra..