install Symantec Antivirus 10.2

install Symantec Antivirus 10.2

Posted in the Symantec Forum

boyvoh

Hanoi, Vietnam

#1 Nov 26, 2007
error message "Setup has not received an update status from [ServerName]. The server may still be updating or an error occurred on the server. Do you want to continue waiting for server status?" I get a error but I can't fix.Can you help me,please
kiddy

Hanoi, Vietnam

#2 Nov 26, 2007
error message "Setup has not received an update status from [ServerName]. The server may still be updating or an error occurred on the server. Do you want to continue waiting for server status?" I got the same this problem when I were installing Symantec Antivirus 10.2.I tried to remove any NAV or SAV from any where both registry but still this error appear when reinstalling it. Please help me to fix this problem ! Thank a lot !
Dan

Lebanon

#3 May 5, 2010
I know it's a late answer for an OLD discontinued release of Symantec Corporate, you might find this Reference helpful for any problem you might be facing. www.upenn.edu/computing/virus/docs/sav_ce/101...
But for the mentioned problem above, the best process for the upgrade is to Tranfer your primary server onto a temporary secondary server, uninstall your old version and install a fresh one and then Transfer back the Primary server to the newly upgarded server. During the process make sure run the normal uninstall from add/remove programs from the control panel don't delete any directory or clean any registry entry and make sure to backup the pki folder in the installtion directory just in case it went missing.

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