Toshiba Satellite Pro laptop and My S...

Toshiba Satellite Pro laptop and My Safe folder with Norton 360

Posted in the Symantec Forum

Victor Kaufmann


#1 Mar 24, 2009
The Toshiba Satellite Pro under Windows XP has a password protected folder called My Safe. The safe can be configured so that it can be opened/unlocked using the finger print reader.
After upgrading from Norton Internet Security 2007 to Norton 360 the My Safe folder cannot be opened by any of the normal means. The shortcut menu option Norton 360/Scan now produces the message ... The following listed files may not exist ..::{0FE3A9BE-EBEA-430A8C49-BB 8CB6D24E74}
Victor Kaufmann


#2 Mar 24, 2009
The Symantec call centre could not resolve this problem. Can anyone else assist please?

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