Norton Antivirus 2007 problems
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Atlanta, GA

#229 Feb 4, 2008
Sprocketjuice wrote:
Norton Antivirus 2007 freezes at
"Symantec Product configuration is not complete"
Here's the fix!
1. Click Start > Run.
2. Type regedit and click OK
3. Go to the following registry key:
4. Delete the AuditInProgress key.
5. Go to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Mi crosoft\Windows\CurrentVersion
6. Delete the AuditInProgress key.(NOTE: I did this key was missing)
7. Restart the computer and try again.
Here's where I found the fix:
I've looked in both of these directories and don't see the AuditInProgress in either places. I've reinstalled, uninstalled, restarted, etc. Checked these two directories. I don't see those keys. And, it's still freezing up. So, could anyone help with this further??
clark petrillo

Walnutport, PA

#230 Mar 15, 2008
Norton antivirus 2008 order to install it one has to uninstall Norton Anti way around it....You would think that
Norton would say so on the box or in there time I go with a different
Norton Sucks

Great Falls, MT

#231 Mar 23, 2008
We called customer service with Norton today. I was trying to upgrade from Norton 2006 on my parents' computer, but it kept crashing.
First thing this unintelligible Indian does, once he gets control of the computer, is go for the registry editor. I immediately yank the mouse away from the start menu and cancel the order.

New Rochelle, NY

#232 Apr 14, 2008
Norton crashed my system, had to get it reimaged - now it's not recognizing the lastest update of Norton that I purchased in December - I'm getting messages that my system is not fully protected. I refuse to purchase this again - anyone no how I can get this issue resolved?

Vadodara, India

#233 Apr 26, 2008
my pc hang in raninig program
Joan Doran UK

London, UK

#234 May 4, 2008
We all seem to agree that Norton gives us a lot of grief, but can anyone suggest a better product and hopefully we can boycot Symantec and their product might be improved, as a result

Bangalore, India

#235 May 14, 2008
Can I try to help you? If you have already reported any issues with Symantec support team, can I have your Ref ID. I will review them and will get back to you.
Joan Doran UK wrote:
We all seem to agree that Norton gives us a lot of grief, but can anyone suggest a better product and hopefully we can boycot Symantec and their product might be improved, as a result


#236 Aug 25, 2008
norton 2007 wwehre way the activshan
Adam Alias

Tucson, AZ

#237 Sep 26, 2008
I don't have as serious a problem, however, when the webpage to upgrade to v2 loads up, the text "leave this page open, download will begin automatically". It never does, And I wanted to know if anyone else had this problem as well.
John NC

Kings Mountain, NC

#238 Oct 12, 2008
Trying to install Norton Internet Security 2009 on Windows XP. I start the installation and my screen says there is another installer installing at this time, try again later, but I alwaya get this message. I did notice that Microsoft keeps trying to get into thier system with their security but I now have it shut off. If anyone has any idea please post it on this site.
CAn Tuku

Kangaroo Point, Australia

#240 Jan 4, 2009
Symantec-the creators of Norton Internet Security has a Running SCAM!!
Something terribly wrong is happening over at symantec and Iím afraid it's not good. I was once a big fan of norton internet security software, but now I have my doubts about the way this company is doing business and believe they have come up with a way to rip people off

I recently had to purchase the 2009 edition of norton because my 2008 edition was deactivated - for which I still had at least 6 months left. Before I knew it I had a virus, which apparently (according to the norton techs) attacks internet security programs and disables them.. WHAT!!- but isn't their software suppose to prevent that from happening!

Anywayís I brought the 2009 edition eager to get it installed on my computer to prevent any further virusís and hopefully clean up my computer of any other virusís. Well that didnít happen did it - I couldnít even activate the 2009 edition because there was a virus somewhere on my computer that wouldnít allow it to be activated. SO!! What was I suppose to do now?.. What else!! I had to make a 1800 call to the people at symantec to tell them that their 2009 edition of Norton was not responding. They had explained to me about the virus that apparently attacks Internet Security programs and told me the only way that I could get rid of this virus was thru their other 1800 number which would hooked me up with their tech guys at Symantec who understood the virus better than anyone else in the world - but of course I would have to pay AU$135.00 upfront for the service. WHAT!!. Well, I waited on the phone for 2 and a half hours that afternoon still wasnít sure whether or not I was going to get serviced at all and thinking I just handed over my credit card details and paid the sum of AU$135.00 over the phone so the tech guys at Symantec could access my computer remotely and it clean up.
So, I was ripped off roughly 6 months of my 2008 edition of Norton Internet SecurityI paid an additional AU$95.00 for my (Redeemable Cashback offer) 2009 edition
And paid an additional AU$135.00 and possibly a lengthy 1800 phone call bill (yet to come)

This was a very expensive weekend for me and it will be the last time I have anything to do with Norton.
I would love to hear from others who have also gone thru this ordeal and would love some advice on how I can get justice. Shame on you Symantec!!

I will make it my mission to stop this dirty little scam you run

(Crusade Against Norton)

Honiara, Solomon Islands

#242 Nov 1, 2009
I want to install a norton antivirus 2009 to a computer with not internet connection. How can i activate this product?

North Rocks, Australia

#243 Dec 16, 2009
norton get ur act together would not reccomend it to anyone, sorry but thats the truth

Encino, CA

#244 Dec 7, 2010
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