Unhappy with SpiderOak

Kaneohe, HI

#1 Dec 31, 2011
I chose SpiderOak because of their security. After a short time, I was unable to open it, on either of my computers. At the direction of customer service, I tried to delete SpiderOak but am unable to empty it from the Trash on one computer. Customer service is beyond terrible---it takes days to receive a response by email, and the response is not helpful. I have requested a refund of my subscription.

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