Customer service at Lakewood Downey

Customer service at Lakewood Downey

Posted in the Ralphs Grocery Forum

Gloria Alvarez

Whittier, CA

#1 Jun 12, 2013
I tried to order a cake on may 31, 2013 for Saturday and I was told by Jacob there is no cake decorator this weekend. I have ordered my cakes in the past with Tina or Sharon and never had a problem. I was told Tina was on leave and Sharon was off. What kind of management and employees do you have to tell customers that. I had to take my business to Costco.
In the checkout stands there is too much talking between the baggers for my satisfaction.

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Ralphs Grocery Discussions

Title Updated Last By Comments
News Barracks Road Kroger Begins $2.6M Renovation (Jun '13) Jun '13 Thinking free 7
News Kroger employees OK labor agreement (Dec '12) Dec '12 Giantone 2
More from around the web