Polycom FX PRI issue

Chennai, India

#1 May 30, 2012
I have a couple of FX systems with PRI modules directly terminating on them (not thro epabx)
While one system is working fine, the other, when connected indicates a T1 menu instead of the E1 PRI menu for the asia pac region.

Though the country code shows correctly, in the PRI config screen, it shows as a T1 (23 channel line) instead of a E1 (30 channel line)

Tried resetting the system a few times but no us.

Can somebody help ????? Thanks

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