Dangerous Diapers? Pampers Under Investigation

Full story: WJW Fox 8 Cleveland

Government safety officials are looking into a handful of reports of severe rashes caused by new types of Pampers diapers.
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21 - 33 of 33 Comments Last updated May 10, 2010
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Cwhyte

Aliso Viejo, CA

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#22
May 6, 2010
 

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Hi there - this is Cherie with Pampers. I wanted to take this opportunity to share with you a statement released today by Jodi Allen, Vice President for Pampers.

"For a number of weeks, Pampers has been a subject of growing but completely false rumors fueled by social media that its new Dry Max diaper causes rashes and other skin irritations. These rumors are being perpetuated by a small number of parents, some of whom are unhappy that we replaced our older Cruisers and Swaddlers products while others support competitive products and the use of cloth diapers. Some have specifically sought to promote the myth that our product causes 'chemical burns.' We have comprehensively and thoroughly investigated these and other claims and have found no evidence whatsoever that the reported conditions were in any way caused by materials in our product. Independent physicians, highly respected in the field, have analyzed our data and have confirmed our conclusions. This week we have shared these findings, and other detailed safety information, with the Consumer Product Safety Commission, and we welcome its involvement in reviewing these claims and helping to educate parents on the true causes of diaper rash.

At Pampers, we want to reassure all parents that the materials used in the new diaper are not new -- they are the same type used in our previous products -- and do not and cannot cause so-called chemical burns or other serious skin conditions. We have encouraged these parents who have contacted us to speak with their own pediatricians about the true nature and cause of these problems.

To date, there have been in excess of two billion diaper changes using the new product, with only a handful of rash complaints, none of which were shown to be caused by the type of materials in our product. In fact, we have received fewer than two complaints about diaper rash for every one million diapers sold, which is average for our business and does not deviate from the number of calls we received prior to Dry Max. The majority of our consumers are telling us that they prefer the Dry Max product over the ones it replaced because it is 20% thinner than before.

Unfortunately, diaper rash is very common, and sometimes severe, regardless of the diaper used. At any given moment, more than 250,000 babies will experience a serious rash. Disposable diapers in fact have helped reduce the incidence of rash by more than 50 percent since they were first introduced in the 1960s because they pull wetness away from a baby's skin. It is very common for parents to correlate a change in our products with the sudden appearance of a rash. Pampers routinely sees a temporary increase in calls whenever we introduce a modification to our products.

We will continue to work hard to educate parents on the facts surrounding this story, as well as defend the integrity of our product from false and misleading information."
Stacy with Pampers

New York, NY

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#23
May 6, 2010
 

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Hi, this is Stacy with Pampers! I wanted to take this opportunity to share with you a statement released today by Jodi Allen, Vice President for Pampers. To read this statement in full, we encourage you to visit http://www.prnewswire.com/news-releases/pampe... , but for any immediate questions, feel free to reach out to us – we’ve established a hotline for parents to deal specifically with Dry Max concerns. It is 1-877-256-3265. Thanks!

"…We want to reassure all parents that the materials used in the new diaper are not new -- they are the same type used in our previous products -- and do not and cannot cause so-called chemical burns or other serious skin conditions. We have encouraged these parents who have contacted us to speak with their own pediatricians about the true nature and cause of these problems.

To date, there have been in excess of two billion diaper changes using the new product, with only a handful of rash complaints, none of which were shown to be caused by the type of materials in our product. In fact, we have received fewer than two complaints about diaper rash for every one million diapers sold, which is average for our business and does not deviate from the number of calls we received prior to Dry Max. The majority of our consumers are telling us that they prefer the Dry Max product over the ones it replaced because it is 20% thinner than before…”
Momma

Waupaca, WI

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#24
May 6, 2010
 
Unbelievable! Absolutely UNBELIEVABLE that P&G would write this statement suggesting that this is all fabricated by us parents. Absolutely absurd! P&G, pull your head out of the clouds people!
Karmen Thornton

Dallas, GA

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#25
May 6, 2010
 
Yes, this is the new Pampers Dry Max we bought our 11 month old son and immediately he got a diaper rash!!!!!! Can we return them from where we bought them and get different diapers??? This makes me furious!!!
MotherOf2

Ankeny, IA

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#26
May 6, 2010
 
My 2 month old did have really bad Diaper rash when she was born up untill now with Pampers. I highly doubt it is because of the Diapers though. I mean her rashes seriously looks like it was chemical burns and the Dr's kept saying it was some type of fungal growing. I changed her everytime she urinated and stooled and the rash was still there and did not go away. I then started to wash her butt only and not use Pampers wipes and after that her bottom started to heal.

I do not think the problem is in the Diapers. The Diapers are fine but I think the Problem is in the wipes. The chemicals in the wipes are way too strong that it literally eats the skin of newborns bottom area. I do have many friend who have also experienced this same situation with pampers. They should re-look at their wipes not Diapers.
jodi bakst

Fairfield, CT

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#27
May 7, 2010
 

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this new diaper does work great but when my youngest daughter woke up that morning she did have a very red rash with blisters. "What is that all about" i bought a big box of these and i think as a parent that we should be able to receive a free box of pampers of our choice if we still want to use pampers
Stephanie

Elyria, OH

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#28
May 7, 2010
 
I've been buying Huggies since my 10.5 month old son was born. And go freaking figure that the other day at Target I had a coupon for 3 bucks off the Pampers Dry Max and got those instead. No rash so far but I have a feeling we're going to grab a box of Huggies the next time I go out.
Concerned Mother

Cleveland, OH

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#29
May 7, 2010
 
I have two childen, 10 ys and 1 yr, and I have used Pampers brands on both, with no problem until just recently when my 1 year old developed a very bad diaper rash that no desitin or any other ointment could help. I changed his diamper everytime I thought he wet it and as soon as he pooped and it didn't seem to help. So unlike some but like others, I didn't wait until the diaper got squishy, which in my opinion as a good mother is too long for a child to have a diaper on. There is something going on with the Pampers brand. Not sure if there was a bad batch of diapers made and distibuted or a bad brand but there is definitely a problem, and I was a Pampers supporter. It's not unheard of for a company to screw up in production of products. Look at all the recalls, from toys, funiture and food, there is always something being recalled. Why not diapers. What makes them fool proof. If they can't grow lettuce right without a problem with chemicals etc., why ae diapers exempt. Lets stop blaming parents for all mishaps, since there are still some decent, loving, honest and caring ones left out here that just want the best for their childen and for them to be safe. Not all may be bad but some may be defected. All in all, I hope that the problem is resolved so that no other children have to suffer from this horrible rash and no other parents have to watch helpless while their children suffer in pain with very little comfort.
Akron

United States

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#30
May 7, 2010
 

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I have always used Pampers with my 3 year old and almost 1 year old kids. Both of them have had "fungul infections". I have completely changed our diet with no dairy/wheat and have had to purchase numerous amounts of diapers and ointments prescribed by the DR. It looks like a burn and is clearly very painful. I never thought it was the diapers until my daughter was potty trained. She hasn't had a problem since. My son has been on a prescribed powder and ointment for two weeks now and I haven't seen a difference. He has worn nothing but Pampers and this has been going on for months now. I am very proactive. I had been thinking of switching to cloth diapers for him and when I saw this on the news I knew for sure it was what I had to do. I am not buying Pampers anymore.

“I'm simple, yet complicated”

Since: Aug 09

Somewhere around Augusta Co

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#31
May 7, 2010
 
Gosh! To accuse this Mom of not changing her child enough or anything else is just nuts! Every child is different, and can have adverse reactions to anything! I used Pampers on my daughter a long time ago and she broke out with sores to badly that the Dr's were talking about her having permanent scars! I went back to Huggies brand, and with the meds the Dr gave me, she was healed up in over a month. Different materials are used by different companies, and with that come the adverse reactions to each individual child. If Pampers is what works for you and your child-go for it, if not, then Mom's and Dad's know to do what's best for their child, and switch brands. If enough people have problems with Pampers, and the people at the company don't want to listen to the consumer, then their bottom line will show it. Mom's and Dad's, don't let a company talk down to you-do what's best for you and your child!

Now my daughter is older and has children of her own, and guess what? Her daughter is having issues with Pampers. Poor thing had to have her urine checked for a UTI today-can you imagine doing that on a 1 year old? If you can't, look up how its done! She threw out the Pampers!

I hope any parent having issues runs across this forum and makes the appropriate change for their little one.

“I'm simple, yet complicated”

Since: Aug 09

Somewhere around Augusta Co

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#32
May 7, 2010
 
Robin wrote:
I purchased a pack of size 4 Pampers Cruisers with Dry Max, and my son developed a very red private area. He has gotten red in the past, and a little Desitin clears it right up. I applied Desitin as I have done in the past, only to have him scream. This has been a persistant thing since we started using the new diapers 2 days ago. He has been walking around holding his private area and pulling at the area. As of a few mintues ago, I have stopped using the Cruisers in hopes of it clearing up.
Bless your heart, and your sons too. If you don't mind me giving my 2 cents, I had problems with one of my children. Try not using any wipes (wipes have alcohol in them)-only a warm wash rag, and also there are several diaper rash salves that don't burn. There is one by Huggies with corn starch, and Momma Bordeaux's Butt Cream as well. If those still burn your son, then you can try straight zinc oxide. The last one I mentioned should not burn, and if it does, then you should take him to your Pediatrician. I am no expert, just a 40 something year old Ma Maw (3 kids, 3 grandchildren). I can't imagine anything worse than a child with burning in his/her private area, so please, take no offense. Good luck!
Bruce B

United States

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#33
May 10, 2010
 
Probably made in China with some material that is no approved by the US. Danm chinese anyway

Since: Dec 09

Location hidden

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#34
May 10, 2010
 
The box clearly says good up to 15 pounds.

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