I purchased a Quad Core HP computer from Office Depot in 09 that said It had a free upgrade to window 7. I went to get my copy after it came out in I believe Oct. and was told by an Office Depot employ that I would need to do that on line, but if I was smart I would wait for a few months after the 1st of the year to make sure they had all the bugs worked out of the program. This sounded like good advise since I'm not real good with software problems. March or April I tried to download to no avail so I figured I world wait until I needed help from a pro and let him down load it for me. Wrong!!! You got it. No longer available. It seems the upgrade they give you that has no advertised time limit, SURPRISE, has a time limit. A really short one. As of 1/1/10 the upgrade is no longer available for FREE. Right again they would SELL me one. When I talked to the manager of my local store he said it was Microsoft responsibility, Wrong. Microsoft said It was up to Office Depot. I like my computer but I will never send an other dollar at Office Depot. In the past I have purchased 6 computers and furniture for my office as well as office supplies for the last how many years. I know they don't give a rip about me because I have never received a call back after the Microsoft rep said he would have the manager call me. So it is my hope that some of you will read this and make your purchases from a company that at least can be trusted to keep the promises they make their customers. Look to Staples or go to meritline.com
and save yourself some money. If there is no value in buying locally, you may as well buy on line and save money. They always spell out what you get and when.
Please look els where for for you office purchases.