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21 - 40 of 327 Comments Last updated Thursday Jul 17
Johnson

Sulphur, LA

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#21
Dec 14, 2010
 
I had the same problem right when I got my Vizio M221NV. I tried everything one could imagine, dealt with customer service at both Netflix and Vizio. In the end, I turned it on one morning and the unit finally downloaded a firmware update and the Netflix App immediately started working.
Bill_P

Pleasanton, CA

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#22
Dec 24, 2010
 
I got a new Vizio SV422XVT internet enabled TV delivered a few days ago. When I try to get a Netflix activation code, the TV just says "try again later". I have called Netflix and Vizio twice each and they refer me to the other vendor about the problem.
NAA

Grandville, MI

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#23
Dec 26, 2010
 
[Works perfect now]
Rocketman

United States

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#24
Jan 7, 2011
 
Any chance there is some way to search for Netflix movies by name on Vizeo that I don't know about like you can on a Wii?
Rocketman

United States

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#25
Jan 7, 2011
 
Bill_P wrote:
I got a new Vizio SV422XVT internet enabled TV delivered a few days ago. When I try to get a Netflix activation code, the TV just says "try again later". I have called Netflix and Vizio twice each and they refer me to the other vendor about the problem.
Each time you bring up the activation page it gives you a new code. Make sure you use the right code from your TV on the Netflix website.
Uspurs

New York, NY

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#26
Jan 8, 2011
 
Rocketman wrote:
<quoted text>
Each time you bring up the activation page it gives you a new code. Make sure you use the right code from your TV on the Netflix website.
the problem that Bill P and others have (myself included) is that we can't get an activation code. We get a 'cannot connect to Netflix, try again later ......' message. Other widgets work, so Internet connectivity wouldn't appear to be a problem.
Both Vizio and Netflix recommend contacting the other; now Netflix are telling me it might be my ISP - we can watch Netflix streaming on a laptop using the same Internet connection, so that sounds like a bogus suggestion.
Good luck all.
Jim_S

Spokane, WA

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#27
Jan 18, 2011
 
crosswks wrote:
I have the same problem of the netfliz wigget loading then asking if im a member, then it goes to "cannot connect to netflix" cannot get the activation code.
My original problem,(which was quickly solved by a Netflix tech), was that I was only seeing my "instant queue" menu. I was connected to Netflix and could watch any movie in my queue. I just couldn't browse other genres.

It appears you have a network problem that is preventing you from connecting to Netflix or the internet at all. Can you connect to any online service? I would suggest checking all your network connections, wifi passwords, firewalls...etc first. These are things that neither Vizio or Netflix has any control over.

If this doesn't help I would suggest starting a new topic with your specific problem. You'll probably get a better response.

I hope you're able to get things going.
Uspurs

New York, NY

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#28
Jan 18, 2011
 
I realise you're responding to another post, but we do seem to have the same 'cannot connect ....' problem (or at least we have the same message).
For my part, other Internet widgets work fine - I don't believe it's an Internet connectivity problem, per se. A port problem? Possibly - but since I've received no constructive help from either vendor, who knows?
John
Jim_S wrote:
<quoted text>
My original problem,(which was quickly solved by a Netflix tech), was that I was only seeing my "instant queue" menu. I was connected to Netflix and could watch any movie in my queue. I just couldn't browse other genres.
It appears you have a network problem that is preventing you from connecting to Netflix or the internet at all. Can you connect to any online service? I would suggest checking all your network connections, wifi passwords, firewalls...etc first. These are things that neither Vizio or Netflix has any control over.
If this doesn't help I would suggest starting a new topic with your specific problem. You'll probably get a better response.
I hope you're able to get things going.
rssagruf

Oakland, CA

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#29
Feb 11, 2011
 
You need to connect your TV to the internet, either with ethernet cable or by wireless. Use the Vizio Apps button on your remote (the one that looks like a stylized VA icon). Go to SetUp and it will guide you thru the steps. If you have secure wireless, you will have to enter your key number (your network security password).
Urhuckleberry wrote:
Vizio VF552XVT that will not connect to Netflix at all. Started a Netflix account, have used account on iPhone and iPad but when on Vizio VIA, open up Netflix and then it asks if you are a member. I answer yes and it immediately tells me unable to connect to Netflix......any ideas anyone? Have talked to Netflix 3 times, Vizio 2 times and getting the finger pointing game going on. Still does not work. Anyone have any ideas or help would be greatly appreciated.
Ray

Baldwin Park, CA

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#30
Feb 28, 2011
 
So I had the same issue and simply changed the dns server to 8.8.8.8 and that did it

Thanks
Mark_Going_Insan e

Charlotte, NC

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#31
Mar 7, 2011
 
Purchased a Vizio M421VT last night and all apps BUT Netflix will connect.

Vizio just told me that it's a Netflix problem and to work with them. I'm quite PC/tech saavy and had already surfed around looking for solutions.

The netflix widget version is 2.0, and I suspect there's a bug in there, but no obvious way to uninstall. Vizio already had me reset the TV which proved useless.

I also tried changing the DNS to 8.8.8.8 with no difference in results. I've strung a wired connection and I've got 10Mbps per the TV (that's where the Vizio person disclaimed that it was solely a Netflix problem and to go bug them about it.)

When I search the Netflix site, it throws me back to the Vizio website for tech help. Going to pick up the phone and call, but I've got a dread feeling in the pit of my stomach that it's going to magically be fixed if/when the TV decides to phone home and get a firmware update.

Has anyone successfully UNINSTALLED the Netflix app from the TV? It's preinstalled, and I see no way to remove it.
Netflix

New York, NY

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#32
Mar 7, 2011
 
Also tried using 8.8.8.8 for DNS - didn't work.
Tried putting the TV in the router's (d-link dir-655) dmz - didn't work.
Port forwarding - didn't work.
Swapped to an old Linksys WRT54G - didn't work.
Got the same finger pointing from Vizio and Netflix; one question: have you checked your router's log file to see if there might be error messages relating to the TV's IP address?
Regards, John
Mark_Going_Insane wrote:
Purchased a Vizio M421VT last night and all apps BUT Netflix will connect.
Vizio just told me that it's a Netflix problem and to work with them. I'm quite PC/tech saavy and had already surfed around looking for solutions.
The netflix widget version is 2.0, and I suspect there's a bug in there, but no obvious way to uninstall. Vizio already had me reset the TV which proved useless.
I also tried changing the DNS to 8.8.8.8 with no difference in results. I've strung a wired connection and I've got 10Mbps per the TV (that's where the Vizio person disclaimed that it was solely a Netflix problem and to go bug them about it.)
When I search the Netflix site, it throws me back to the Vizio website for tech help. Going to pick up the phone and call, but I've got a dread feeling in the pit of my stomach that it's going to magically be fixed if/when the TV decides to phone home and get a firmware update.
Has anyone successfully UNINSTALLED the Netflix app from the TV? It's preinstalled, and I see no way to remove it.
Mark_Going_Insan e

Charlotte, NC

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#33
Mar 7, 2011
 
I've dug around in the router settings and don't see any conflicts or problems (Linksys WRT54G with DD-WRT installed.) I have what can only be described as a sickening amount of internet devices in my household... none of which have any issues except Netflix. I'm able to launch the Vudu app on the TV and watch trailers. At one point, I even uninstalled all apps except Netflix, hoping that there was a conflict between one of the other apps and the Netflix widget, but that didn't change anything either.

I called Netflix, much to my dismay. It only took about 5 minutes for a young lady to tell me, despite the fact that the Vizio 42" LED TV box had "Netflix" imprinted all over it, that it was "no less than false advertising because her documentation indicated that the device wasn't officially supported by Netflix (because her documentation didn't specifically include my model number.)" I was no less than stunned by her comments and decided to let her go, since it was obvious that she wasn't going to be of any assistance.

I decided to try my luck with the Vizio tech help and they had me reboot the TV several more times. I did, however, find out how to actually UNINSTALL the Netflix app. Highlight the app in the VIA scroll and hit the YELLOW button. That opens a menu to allow you to DELETE the item. The tech had me reboot the TV some more and then reinstall, but, unfortunately, this still didn't help, but it did at least make me feel better (it was rather enjoyable deleting the Netflix app.) The s-o-l-e reason I purchased the Vizio VIA TV was because it specifically indicated it was Netflix capable. I have a Roku device, as well as a Wii -- both which capably stream Netflix to other TVs in the home. I was using my birthday gift purchase to upgrade the living room TV and incorporate Netflix streaming without having to use secondary components.

The Vizio tech finally suggested I "wait 48 hours and see what happens"... and then call back if it still doesn't work. If I weren't so frustrated by the whole thing I might actually find this humorous.
Netflix wrote:
Also tried using 8.8.8.8 for DNS - didn't work.
Tried putting the TV in the router's (d-link dir-655) dmz - didn't work.
Port forwarding - didn't work.
Swapped to an old Linksys WRT54G - didn't work.
Got the same finger pointing from Vizio and Netflix; one question: have you checked your router's log file to see if there might be error messages relating to the TV's IP address?
Regards, John
<quoted text>
Claude

New York, NY

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#34
Mar 9, 2011
 
I'm having the same issue as others with a Vizio XVT553SV set. I bought this last August (2010) and have had no problems with Netflix until just a couple weeks ago. I hit the VIA button, then the Netflix widget, and nothing loads. Other apps load. I've uninstalled and re-installed the Netflix app to no avail. I've re-booted the TV. It's really bizarre.

I have not yet tried changing the DNS to 8.8.8.8....but I'll give it a shot tonight. Luckily I can connect through my PS3 without issue, but I certainly would like to solve this problem on the TV.
Herminatorh

New York, NY

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#35
Mar 9, 2011
 
Claude wrote:
I'm having the same issue as others with a Vizio XVT553SV set. I bought this last August (2010) and have had no problems with Netflix until just a couple weeks ago. I hit the VIA button, then the Netflix widget, and nothing loads. Other apps load. I've uninstalled and re-installed the Netflix app to no avail. I've re-booted the TV. It's really bizarre.
I have not yet tried changing the DNS to 8.8.8.8....but I'll give it a shot tonight. Luckily I can connect through my PS3 without issue, but I certainly would like to solve this problem on the TV.
I gave up. I have tried every suggestion on this thread nothing has worked. I can get netflix, on my ipad, my apple tv, my mac mini and my dell work laptop; all on the same network. The app just wont just won't work on my Vizio TV. Interestingly enough the Amazon video app is also non functional. bahhhh
flasunshine

United States

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#36
Mar 9, 2011
 
We're having the same problem with the Netflix app not connecting to the internet on our XVT553SV. Kelly at Vizio told me via live chat:

"It appears there is an issue with Netflix, they are aware of the issue and working on it. I do apologize for any inconvenience this may cause."
schlegs

Gainesville, VA

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#37
Mar 9, 2011
 

Judged:

2

1

SOLUTION... Big thanks to mgkindley above!! Used your trick of changing TV Network settings from DHCP (Dynamic hosting) to manual settings. This allows you to change DNS settings to 8.8.8.8 and 8.8.4.4. It worked immediately!

Total time invested goofing around w/this issue: 3hrs. Total time invested in mgkindley's solution: 3 mins
Gonzo0643

Pennsville, NJ

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#38
Mar 10, 2011
 

Judged:

1

I called Vizio the other day after multiple phone calls to ISP, Netflix, and Vizio. I was finally told that there was a problem with Netflix communicating with Vizio televisions and that it is being "worked on". I was told it should be better in 24-48 hours. I will try it tonight.
Hit or miss

New York, NY

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#39
Mar 10, 2011
 
schlegs wrote:
SOLUTION... Big thanks to mgkindley above!! Used your trick of changing TV Network settings from DHCP (Dynamic hosting) to manual settings. This allows you to change DNS settings to 8.8.8.8 and 8.8.4.4. It worked immediately!
Total time invested goofing around w/this issue: 3hrs. Total time invested in mgkindley's solution: 3 mins
Yep tried this too when I first got the set and it did not work for me. Lucky you.
Mpack56

Las Vegas, NV

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#40
Mar 13, 2011
 
My Netflix widget (app) worked for 4 months with no problems (M550VN). I have two laptop, an IPAD, and two 4G Smart Phones that were on and off my home wifi. One day only the Netflix stop working. It worked on the IPAD and laptops but not the Vizio. Like everyone else, I called VISIO, Netflix and my ISP provider. I upgrade to a media router and it fixed the problem.

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