Crew Trainer

Since: Jul 08

Location hidden

#21 Jul 30, 2008
i've encountered a co-crew who likes to boss around new crews like me. he's a runner and i take orders (cash register). He complained i should be getting my own orders, but the swing manager was the one who assigned him to that. there were alot of customers at that time and he was yelling at me. i remained calmed and didnt yelled back, instead i ran around like a chicken with the head cut-off. then all of a sudden he went out to puff a smoke (not even his break time yet). When he came back, I've been taking orders and there were 3 pending orders and there are still more people who needs their orders to be taken, I was trained since my very first day at work, to take orders and let the runner do the organizing on trays or take-out. He ordered me to stop taking orders, which I didnt. He's not my boss, anyway. He kept slamming and pounding and threw (literally) items ordered on trays and counters. It was near the end of my shift so I talked to the shift manager about his behavior. She didnt even let me finish and told me she will tell the store the manager, which I believe she wont. Should I talk to the store manager or the assistant store manager privately regarding his behavior? Plus he gives employees' meal discount secretly, which I believe he's not authorized to do so. should I tell them that? or just ignore? i just dont want to be bullied or called tattle-taler.
McDonalds_Slovak ia

Tampa, FL

#22 Aug 2, 2008
Everybody has the chance to become a Crew Trainer. Remember that. Just don't be disappointed when he tells you no. It just takes more than 2 months. I started to work in a McDonald's restaurant on October 5th 2007. My managers ranked me "Outstanding crew" and I've become the rew of the Month. In 6 months, I've become a Crew trainer and now, I'm a Manager. So you need to give it some more time and work hard. By the way i turned 17 3 weeks ago. Good luck!

Since: Mar 07

Ontario, Canada

#23 Aug 2, 2008
jennk55112 wrote:
i've encountered a co-crew who likes to boss around new crews like me. he's a runner and i take orders (cash register). He complained i should be getting my own orders, but the swing manager was the one who assigned him to that. there were alot of customers at that time and he was yelling at me. i remained calmed and didnt yelled back, instead i ran around like a chicken with the head cut-off. then all of a sudden he went out to puff a smoke (not even his break time yet). When he came back, I've been taking orders and there were 3 pending orders and there are still more people who needs their orders to be taken, I was trained since my very first day at work, to take orders and let the runner do the organizing on trays or take-out. He ordered me to stop taking orders, which I didnt. He's not my boss, anyway. He kept slamming and pounding and threw (literally) items ordered on trays and counters. It was near the end of my shift so I talked to the shift manager about his behavior. She didnt even let me finish and told me she will tell the store the manager, which I believe she wont. Should I talk to the store manager or the assistant store manager privately regarding his behavior? Plus he gives employees' meal discount secretly, which I believe he's not authorized to do so. should I tell them that? or just ignore? i just dont want to be bullied or called tattle-taler.
Bring it up to the Store Manager. You're doing everyone (including your customers) a favour by having this brought up.

Since: Jul 08

Location hidden

#24 Aug 4, 2008
well, apparently the swing manager said something to him. we were on the same shift last sunday, whenever I try to ask him something he turns his back on me. I hope he wont make my job miserable in the future. he keeps pretending to be busy helping the drive thru (even if he doesnt need to be there as a runner) and keeps going to the bathroom every 15 to 20 minutes which is quite odd and suspicious. my husband advised me if he does make my job miserable, I should quit. But I love this job. It's very motivating.

Since: Mar 07

Ontario, Canada

#25 Aug 9, 2008
See if you can be put on a shift different from his. Or see if you can at least be on another station that doesn't work with his.
Can Not Be Verified

Australia

#26 Aug 10, 2008
Unknown27 wrote:
<quoted text>
Ahaha! You can't apply to be a Crew Trainer; you need to be asked by a Manager.
um no actually you can ask the manager that looks after the crew trainers and you can ask them. i wasnt asked by a manager to be a crew trainer, i asked if i was qualified and my manager told me i do and if i want i can be promoted to crew trainer

Since: Mar 07

Ontario, Canada

#27 Aug 10, 2008
Right. So you can't apply to be a Crew Trainer.

Since: Jul 08

Location hidden

#28 Aug 11, 2008
Unknown27 wrote:
See if you can be put on a shift different from his. Or see if you can at least be on another station that doesn't work with his.
i was able to talk to the store manager about him. she was very thankful that I told her right away, because some employees there dont care. Now they're keeping an eye on him, quietly observing his work without him knowing. i will try to ask if I can work on a different shift or station. thank you for the advises, it helped me alot.:)

Since: Mar 07

Ontario, Canada

#29 Aug 15, 2008
Not a problem :) Simply talking to your managers and supervisors is always the way to go. They're only human too and have to run the store as best as possible.
Kurt

West Bridgewater, MA

#30 Sep 28, 2008
I've been with McDonald's for 11 months (I'm 16 years old now) and I went from Crew to Crew Trainer to Area Manager to Swing Manager. I learned that place inside and out and have been working full time (40 - 48 hours a week) for 6 months. It's not hard to get promotions, just learn EVERYTHING.
JOOOO

Bradenton, FL

#31 Sep 29, 2008
Kurt wrote:
I've been with McDonald's for 11 months (I'm 16 years old now) and I went from Crew to Crew Trainer to Area Manager to Swing Manager. I learned that place inside and out and have been working full time (40 - 48 hours a week) for 6 months. It's not hard to get promotions, just learn EVERYTHING.
Well learning everything is imo a requirement to get promotions but then again it is not the only requisite. Managers pick and choose who they want to move up. I know people over the years that have worked hard and have seen little to no advancement despite completing SOC's and going above and beyond the call of duty. Managers profile their crew by appearance, race, nationality, and gender. This may not apply to ALL managers and stores but trust me, i've seen it happen throughout the years in my stores and it would seem unlikely to be a unique case.
unknown27

Sydney, Australia

#32 Sep 29, 2008
unknown27 your a cockhead

Since: Mar 07

Ontario, Canada

#33 Sep 30, 2008
JOOOO wrote:
<quoted text>
Well learning everything is imo a requirement to get promotions but then again it is not the only requisite. Managers pick and choose who they want to move up. I know people over the years that have worked hard and have seen little to no advancement despite completing SOC's and going above and beyond the call of duty. Managers profile their crew by appearance, race, nationality, and gender. This may not apply to ALL managers and stores but trust me, i've seen it happen throughout the years in my stores and it would seem unlikely to be a unique case.
You had best have some references to back up such an accusation that McDonald's profiles people for promotions. Otherwise, you're just defaming the store who has done so much for you.
JOOOO

Bradenton, FL

#34 Sep 30, 2008
Ok 27, if you had read my little bit my own thread you would see that my refrences are first hand experiences watching these things happen. I am in no way "defaming the store who has done so much for me" but I am criticising the individual managers ability to properly select crew for advancement. It seems that their selections SHOULD be based on work performance and motivation to move up. But IN MY EXPERIENCES which may differ from yours, many times have deserving crew been kept down due to the personal preferences of the management based on the above ctriteria. I can tell that the golden arches blind your sense of judgement with their light unless you and your managers are totally unbiased (unlikely).

Since: Mar 07

Ontario, Canada

#35 Sep 30, 2008
A bias is simply an opinion and how you interpret a situation. Everyone has them, and they're impossible to ignore. What is best done, however, is to acknowledge that such a bias exists and realize how it might cloud reasonable judgement and cause you to say things that are obviously false.

You are defaming the store. You are saying things as if they are fact, when you can only offer your personal opinion (yet you still feel it's a fact). Some people were promoted and others were not. It is your opinion that those who were promoted were not deserving of such promotions. It is also your opinion that the managers picked people based on their colour, race, religion, etc., unless you can show us original documents between the managers which said "don't promote him, he's __________". Otherwise, you're making claims without any evidence, and no, your opinion that they were racist is not a fact.
JOOOO

Bradenton, FL

#36 Sep 30, 2008
Listen man, what is the difference wheter the manager tells me that they aren't promoting someone based on their looks, race, w/e and if it's in writing? These things happen and if you don't belive me you don't have to but they do occur more often than you would like to think. I've been too busy replying to you to finish my other topic "The Mcdonald's experience". That topic will explain my reasoning in further detail and will give clear examples on how these biases exist. I don't see how you can say that I'm offering my personal opinion because my store manager told me that a certain crew WOULD NOT have a chance at management because she was missing one of her front teeth and would be doomed to crew forever no matter how hard she works. And yes this is the same crew that received a 10c raise for SOC completion which is shit if you ask me. So there. How is that not fact? Do u need a written document, notarized and signed by witnesses, explaining the situation in order to understand the situations I'm presenting in this forum? That is FACT my friend. Sorry to burst your bubble but this is wrong in so many ways.

I'm awaiting your reply because God knows you'll have something to say to try and falsify my statements.

Since: Mar 07

Ontario, Canada

#37 Sep 30, 2008
Now you're changing your story. You originally said managers profile people based on their looks, gender, race, religion, etc., and now you're saying your manager told you she was not being promoted due to her looks. That is very different. This is obviously justified: McDonald's is a customer service field which serves its customers the best food from specific people. If this woman was ugly and unappealing, your manager is right to not say she should be representing the largest brand in the world. That is very different from saying she wasn't promoted because she was a woman.
JOOOO

Bradenton, FL

#38 Oct 2, 2008
How did I change my story? I never mentioned gender once. I said that she was held back due to her looks...end of story. She was PROFILED by her looks. Profiling can be done with many different characteristics, not just race or gender. And the store manager is right to lie to an employee and deny her promotion based on her looks????

O and how does an opinionated claim (she was ugly) justify anything?
Crew Trainer

Totton, UK

#39 Nov 10, 2008
Mate you have not the credentials to become crew trainer. Bellend
Ali O

Hounslow, UK

#41 Nov 10, 2008
Im wondering if someone might be able to email me a couple of copies of Mcdonalds SOC's? Im hoping to use them for an assigment?

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

Mcdonalds Discussions

Title Updated Last By Comments
hardest position and why (Oct '12) 9 hr UltimateArtist 12
old mcdonald's commercial - help me find it! (Mar '07) Sep 18 Qtdebb 78
how long are breaks for certain hr shifts at mc... (Aug '12) Sep 17 Mcdonalds king 31
News McDonald's Tweet Blasts President Trump, And Is... (Mar '17) Sep 17 im lovin it 5
Mcdonalds cash register cheat sheet? (Jun '09) Sep 15 Always Aiming to ... 194
Mcdonalds uniform wanted (Apr '09) Sep 15 Vintage uniform 277
Bagel sauce, WTH???? (Sep '07) Sep 2 Watch it pal 43
More from around the web