My Massage Envy Career...

My Massage Envy Career...

Posted in the Massage Envy Forum


United States

#1 Apr 14, 2011
I am currently in the process of being chewed up and spit out by Massage Envy. I have been at the clinic for two years, it has been great hands on experience, good for my confidence and I enjoy the clients and other therapists I work with. That being said, I made better money waiting tables, additionally, as a waitress, I enjoyed a two week paid vacation after two years of service (one week after one year) and affordable health insurance. It may vary by location but I have neither of those things here. I started at $15/commission for a one hour session plus tip (not guaranteed, especially when gas is creepin up on $4 a gallon)with a $1 increase each year, maxing out at $18. We get nothing for our down time but are expected to be there for our entire shift in case someone calls for an appointment. I justifed being paid far less than my time, energy and skills are worth by saying to myself that I am at least making up for it in quantity, allowing me to achieve a better bottom line working for them then myself or a smaller business. I anticipated the perks of a larger company, ie:sick day pay, vacation pay, health insurance, assistance with ceu's and licensing requirements, and little responsibility other than providing my clients with an excellent massage and educating them about the benefits of massage in an effort to get them to return. One by one, these ME myths have been dispelled.

The first misconception is that I would stay booked. There are usually 3 to 5+ therapists sitting in the breakroon on call, not being paid. The company would rather have too many therapists than not enough, they don't want to turn clients away, understandable. They would also rather pay a new therapist $15 than have to pay a more seasoned one $17 or $18, again, I understand. They are in the business of making money, for themselves. An extra two or three dollars a pop for every service cranked out of the massage factory equals a new mercedes and a lovely vacation for the owners at the end of the year.

Second misconception, I will have the support of a corporate giant. As I said, I am offered NO health insurance and NO paid time off. They offer "discounted" ceu's to ME employees, my experience with these courses is that they are useless in instructing and you basically feel like you went to walmart and bought a cerficate when you complete them. No performance bonus except the $2 you get when you are requested, it does add up... but really, thats it. You need to come up with $350 in december to keep your license, insurance, etc. current to continue work? Well, you can come sit in the break room for free on your days off and see if someone walks in... You through your back out or injured your wrists doing 25+ massages a week for 100+ weeks consecutively? Too bad. Call us when you are ready to come back to work. No support. Massage Envy is a fairweather friend indeed.

The most recent burn is the change in our official job description, we are now required to clean walls, doorknobs and the little shelf in the treatment room, vacuum, empty trash and stock the room with business cards and other supplies before we leave at the end of our shift. Some of these things are no brainers, I thnk we should all have enough pride in our workplace to do these things as we see they are needed. It is only common courtesy to leave the room neat and well stocked for the next shift. It is not asking too much to pick up a piece of trash on the floor but this is a major establishment with 60+ people coming in and out a day, the building needs to be kept clean and somebody needs to be getting paid to do it, and its not us! I am curious what other locations require of their therapists as far as building maintnance goes?

Starting to seriously consider ways to break free from their clutches. I really hate that I work for a company that is doing this to our industry. Any comments are welcome!

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