Action Line: La-Z-Boy hesitates honor...

Action Line: La-Z-Boy hesitates honoring its lifetime warranty

There are 1 comment on the San Jose Mercury News story from Sep 2, 2011, titled Action Line: La-Z-Boy hesitates honoring its lifetime warranty. In it, San Jose Mercury News reports that:

The chair has broken and the tech who came out on Aug. 15 was not at all familiar with the chair and said he would have to have someone call me.

Join the discussion below, or Read more at San Jose Mercury News.

SD Office Furniture

Arlington, TX

#1 Sep 4, 2011
It's really been amazing lately to see how social media has impacted customer service in many different industries. Now, a single customer has the ability to seriously impact the reputation of a business, it seems that even larger companies are taking consumer complaints more seriously. That kind of accountability is a good thing for everyone!

Daisy
http://www.sandiegocubicles.com/blog

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

LaZBoy Discussions

Title Updated Last By Comments
News Jim Greer, ex-Florida GOP chair, now sells recl... (Jan '14) Jan '14 jeremy 2
News Fort Collins La-Z-Boy recognized as top 10 in N... (May '13) May '13 Fantastic news 1
News La-Z-Boy adds features to mobile platform (Feb '13) Feb '13 abenjam5 1
News Rhea County Commission agrees to buy property f... (May '12) May '12 go ahead 8
Laz Boy (Mar '12) Mar '12 james 2
La-Z-Boy recliner handles (Jan '12) Jan '12 Bob Schedler 1
La-z-boy cool chair power adapter (Dec '11) Dec '11 randomeguy 1
More from around the web