Action Line: La-Z-Boy hesitates honoring its lifetime warranty

Sep 2, 2011 Full story: San Jose Mercury News

The chair has broken and the tech who came out on Aug. 15 was not at all familiar with the chair and said he would have to have someone call me.

Full Story
SD Office Furniture

Arlington, TX

#1 Sep 4, 2011
It's really been amazing lately to see how social media has impacted customer service in many different industries. Now, a single customer has the ability to seriously impact the reputation of a business, it seems that even larger companies are taking consumer complaints more seriously. That kind of accountability is a good thing for everyone!

Daisy
http://www.sandiegocubicles.com/blog

Tell me when this thread is updated:

Subscribe Now Add to my Tracker

Add your comments below

Characters left: 4000

Please note by submitting this form you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

LaZBoy Discussions

Title Updated Last By Comments
Jim Greer, ex-Florida GOP chair, now sells recl... (Jan '14) Jan '14 jeremy 2
Fort Collins La-Z-Boy recognized as top 10 in N... (May '13) May '13 Fantastic news 1
La-Z-Boy adds features to mobile platform (Feb '13) Feb '13 abenjam5 1
Rhea County Commission agrees to buy property f... (May '12) May '12 go ahead 8
Laz Boy (Mar '12) Mar '12 james 2
La-Z-Boy recliner handles (Jan '12) Jan '12 Bob Schedler 1
La-z-boy cool chair power adapter (Dec '11) Dec '11 randomeguy 1

LaZBoy People Search

Addresses and phone numbers for FREE