Lowe's in Trouble

Feb 13, 2012 Full story: CNN 315

Lowe's Companies Inc. is offering certain corporate office staff in Mooresville and Wilkesboro a lump sum severance payment and other benefits to end their employment with the company through a "voluntary separation program" . "The majority of employees in Wilkesboro and Mooresville are eligible.

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mr neidermeir 99

Zanesville, OH

#172 Mar 18, 2012
In reply to Lowes Lies: If your asm's at your store location are taking two lunches, and hanging out in the break room all day, then shame on your store manager as well as the staff of the building for putting up with it. The core of this company is the hard working hourly associates. A stores moral and work ethic is a direct result of the management staff around them. It sounds like your store is in desperate need of a full over haul......
nedm

Pembroke, MA

#173 Mar 18, 2012
Furby yes since Oct 3rd but what I am saying is the time frame can put this in a larger context. The stock market itself as a whole has been largely up.

I think eventually LEF is going to play in. Northlake alone brings in significant margin. There's also the planned signage changes and website changes. The time of mass expansion is gone so anything to generate more profit has to happen inside current stores. I have to wonder if they might move to more of a rental market in some products.

Since: Aug 08

Location hidden

#174 Mar 18, 2012
nedm wrote:
(snip) I have to wonder if they might move to more of a rental market in some products.
We already have been Lowe's Rent-All for years, with the way our returns policy works.
Captain_Morgan02

Marshville, NC

#175 Mar 18, 2012
Wndll446 wrote:
<quoted text>We already have been Lowe's Rent-All for years, with the way our returns policy works.
In a way your right. So why not offer good rental tools at a reasonable rate and then slam the door shut on tool returns more than 30 days old or without a receipt. Under 30 we still get credit for defective stuff I believe.

And the next time some joker brings a year old mower in and says he just bout it, call the cops and charge him with fraud lol. J/K.
nedm

Pembroke, MA

#177 Mar 18, 2012
The other thing to consider is specifically how much merchandise is actually used but still sold as new. Cashiers are often pressured to simply just not inspect and I'm sure ASM's don't always want to be bothered etc.
Captain_Morgan02

Marshville, NC

#178 Mar 18, 2012
nedm wrote:
The other thing to consider is specifically how much merchandise is actually used but still sold as new. Cashiers are often pressured to simply just not inspect and I'm sure ASM's don't always want to be bothered etc.
That's a bad policy.
nedm

Pembroke, MA

#179 Mar 19, 2012
It is a bad policy but apparently the company chooses to select speed over actual results. Just like call buttons are no assurance of actual customer service. Kids can press them and walk away, employees can test them to get the numbers down and not all departments have the same amount. I don't even think corporate even really looks. The one for ladders in my store was taken out when one slid against it. That was years ago..even today there's still no button there. The northlake setup should make it a bit better since returns and service are now one.
Lowes lies!

United States

#180 Mar 19, 2012
mr neidermeir 99 wrote:
In reply to Lowes Lies: If your asm's at your store location are taking two lunches, and hanging out in the break room all day, then shame on your store manager as well as the staff of the building for putting up with it. The core of this company is the hard working hourly associates. A stores moral and work ethic is a direct result of the management staff around them. It sounds like your store is in desperate need of a full over haul......
It does need a house cleaning. Especially the SM, he's been playing on that new iPad in his office every day. I've only seen him once on the floor with it. Our store failed the audit the other day and the marketing/dm warned them all. plus we are way understaffed for 30 million dollar store. If I ever hear truthfully that our SM keeps us understaffed because of his bonus, I will go ballistic!
zal front load

Angola, NY

#181 Mar 20, 2012
On the subject of hoping the LEF changes have a positive (or negative) impact i think we're all foolish if we care much either way. Why would you ever root for a company that continually makes "bad" decisions prosper from them? We think so little of ourselves and co-workers that we find a way to rationalize being cut, abused and made fools of by corporate master...the ol' be thankful you have a job line!!! Granted the flip side is you may be saying i told you so from the unemployment line but that doesn't change the fact that the company is poorly run. Jobs come and go and most people will have several in their lives so while its nice to root for your company to do well in general, i think its never correct to root for bad companies to do well out of fear that you may lose that $11-$14/hr job. We still should carry some dignity and believe in principals.
If they succeed under these technology better than people mantra..so be it. If this company blows up and totally collapses that ok too...the sun will still come out the next day, life will go on. All im saying is don't let this or any company rule you and define your life...big picture my friends!
nedm

Bridgewater, MA

#182 Mar 20, 2012
I agree. As bad as what we all think about the company in the end we want it to do well in order for it to treat others better. It's not like lower performance of the company leads to more pay and bennies.
nedm

Mooresville, NC

#183 Mar 20, 2012
nedm wrote:
I agree. As bad as what we all think about the company in the end we want it to do well in order for it to treat others better. It's not like lower performance of the company leads to more pay and bennies.
I really a dumbass who speaks for eveyone. some shoot me in head
NEDM aka The Troll

Mooresville, NC

#184 Mar 20, 2012
nedm wrote:
I agree. As bad as what we all think about the company in the end we want it to do well in order for it to treat others better. It's not like lower performance of the company leads to more pay and bennies.
Are you trying to incite those of us who actually work @ Lowes because you are a douchebag or b/c you are a corporate troll. I think the former b/c most of that crap you spew out is wrong. You need to a grip on reality and get a life.
nedm

Bridgewater, MA

#185 Mar 20, 2012
You have not said specifically what I said that was wrong. I already asked the board that and received no reply. No I don't work for corporate.

How am I inciting anyone? I'm saying legit statements and logical arguments.

Some here have said that unions would improve things...well how would that work? The only ones that want that to happen would be corporate at home depot.

If you want to talk about real legit topics by all means talk like an adult and have an adult conversation. I can understand that people are angry but what specifically is the solution? If it is unionized and goes on strike how would that solve anything? If it isn't and there's a walkout how does that help?

Like it or not not much can really be dictated back to the company unless there are specific laws broken. Policies might be debatable but laws are not.
Union Organizer

Sulphur, LA

#186 Mar 20, 2012
nedm wrote:
You have not said specifically what I said that was wrong. I already asked the board that and received no reply. No I don't work for corporate.
How am I inciting anyone? I'm saying legit statements and logical arguments.
Some here have said that unions would improve things...well how would that work? The only ones that want that to happen would be corporate at home depot.
If you want to talk about real legit topics by all means talk like an adult and have an adult conversation. I can understand that people are angry but what specifically is the solution? If it is unionized and goes on strike how would that solve anything? If it isn't and there's a walkout how does that help?
Like it or not not much can really be dictated back to the company unless there are specific laws broken. Policies might be debatable but laws are not.
That is why Lowes, as well as other retailers, need to be unionized. Lowes can dictate to a single employee, but not to ALL employees speaking as one. Some people believe that Unions are not effective. If so, then why do businesses FEAR them so much! Lowes and other businesses train their managers how to recongnize union behavior and organizers, and also how to answer employees questions about unions. Such as: " I'm glad you asked." Your Lowes managers carry a blue card in their wallets with this phrase along with others, as a quick reference guide. Unions are not perfect, but they do give employees a voice and a measure of equality.
nedm

Pembroke, MA

#187 Mar 20, 2012
Businesses don't fear unions just because they generally won't allow them.

Unions don't exactly give members a voice as not all of them want to do what the union wants. What percentage specifically allows action?51/49? 90/10? So if you have 1,000 union members what percentage in that local can vote to authorize a strike? Even if 90% agree that still means 100 didn't want it.

Even if a union is created that is no assurance of a contract. Once the NLRB gets involved it can take months of negotiations and reach terms that neither party wants.

More importantly what would a union specifically offer lowes? What can it do that causes them to want to create a contract? This is the issue with unions as they generally don't compete. Competition generally drives prices down. When projects go out for bid for government contracts it makes sense to have more than one organization bidding. When you have a monopoly you generally always have a high price. How much to telephone calls cost today vs before AT&T broke up? "Long distance" is hardly a concept anymore.

How many goods and services do we honestly consume with only one vendor?

Who specifically would be unionized anyway? ASM's? Department managers?, PSA's? It's not as if there's this huge amount of daily hourly staff in the stores anymore. Take away seasonal staff (duration not department). So what would be grounds for leaving the union? If someone moved up to ASM would they be kicked out? What about department manager? How many part time employees would realistically unionize?

If we like it or not the internet makes it easier to save money vs running a physical store. Unions cost companies more money and that's why they are largely avoided. There is no doubt they'd fight for better pay and bennies but at what cost. I wouldn't say that lowes would become a online retailer overnight but clearly they are selling increasing numbers of product online. The cost structure makes it much more cheap to buy products online then in stores. Add in some technology and retail is hurting. Circuit city is gone, best buy is fading, borders is gone, barnes and noble is fading.

Outside of food and clothing what specifically must be sold in a physical environment on a large scale? Of course there's some things naturally (lumber) but the idea of having a huge physical volume of product staged just for store based retail just doesn't work beyond a given point. Inventory has been slashed for quite some time and it is for some of these very reasons.
nedm

Mooresville, NC

#188 Mar 21, 2012
nedm wrote:
You have not said specifically what I said that was wrong. I already asked the board that and received no reply. No I don't work for corporate.
How am I inciting anyone? I'm saying legit statements and logical arguments.
Some here have said that unions would improve things...well how would that work? The only ones that want that to happen would be corporate at home depot.
If you want to talk about real legit topics by all means talk like an adult and have an adult conversation. I can understand that people are angry but what specifically is the solution? If it is unionized and goes on strike how would that solve anything? If it isn't and there's a walkout how does that help?
Like it or not not much can really be dictated back to the company unless there are specific laws broken. Policies might be debatable but laws are not.
you must be totally oblivious. Did you not see the threads in the most recent forums especially the one that had the top ten reasons nedm sould go away. Do you really think you narcissism doesn't incite people. Get a grip and some better meds. The incessant babbling leaves no room for conversation. These are rhetorical questions. Given the fact that you are compelled to have the last word and dominate the boards, I'm sure you will rebute this.

Since: Jan 11

Location hidden

#189 Mar 21, 2012
Union Organizer wrote:
<quoted text>
That is why Lowes, as well as other retailers, need to be unionized. Lowes can dictate to a single employee, but not to ALL employees speaking as one. Some people believe that Unions are not effective. If so, then why do businesses FEAR them so much! Lowes and other businesses train their managers how to recongnize union behavior and organizers, and also how to answer employees questions about unions. Such as: " I'm glad you asked." Your Lowes managers carry a blue card in their wallets with this phrase along with others, as a quick reference guide. Unions are not perfect, but they do give employees a voice and a measure of equality.
I respectfully disagree. There's a reason that only 11.8% of the work force (and three percent of retail) is represented by a union. Lowe's doesn't fear unions per se, they fear cost far more.

But unions aren't the real issue here - it's leadership, and no amount of union rabble rousing can fix that. Lowe's can make all the changes they want, but if they don't address their own leadership and make attempts to improve it, then nothing will change.
Union Believer

Sulphur, LA

#190 Mar 24, 2012
Go to any company that is unionized and their members make more money and have better benefits. Why? I have been in retail management for over 20 years with over 4 with Lowes. I have been in the manager meetings and corporate training meetings on unions. Businesses do Fear them. Businesses can't "avoid" them if the employees as a whole vote to have one. Yes, there are costs to maintain a union, but the rewards and job protection out weight those costs. Are unions perfect? NO! Is your situation now perfect? HELL NO! Example: I have a cousin who works for UPS (unionized). He was fired because a customer said that they did not receive their product.(Yes, he followed procedure). His union filed a grievance. He was back to work in less than 2 weeks with back pay. Would that happen at Lowes? NO! You would just be gone. You can show courage and strive for some protection and control or continue to be the lambs led to slauhter. Good Luck!

Since: Feb 12

Location hidden

#191 Mar 24, 2012
Union Believer wrote:
Go to any company that is unionized and their members make more money and have better benefits. Why? I have been in retail management for over 20 years with over 4 with Lowes. I have been in the manager meetings and corporate training meetings on unions. Businesses do Fear them. Businesses can't "avoid" them if the employees as a whole vote to have one. Yes, there are costs to maintain a union, but the rewards and job protection out weight those costs. Are unions perfect? NO! Is your situation now perfect? HELL NO! Example: I have a cousin who works for UPS (unionized). He was fired because a customer said that they did not receive their product.(Yes, he followed procedure). His union filed a grievance. He was back to work in less than 2 weeks with back pay. Would that happen at Lowes? NO! You would just be gone. You can show courage and strive for some protection and control or continue to be the lambs led to slauhter. Good Luck!
Well said!!!!!, There is alot of fear of unions, but they really would work well in a company like lowes. They have proven that they do not care about the workers that made Lowes the great company it was.(past tense)..
nedm

Pembroke, MA

#192 Mar 24, 2012
Not all unionized places do well. Remember GM? Why would they ask for a bailout if they were doing well. Remember how Chrysler needed two of them in the late 70's?

It would be easier, simpler and faster to simply leave lowes to a better employer. How about one with standards. Do you know that target practically requires a bachelors degree to be a department manager?

There's no evidence that a union would work well unless you start to specifically outline who would be a member. Factor out ASM's, part timers, department managers...who specifically would be there?

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