Why even open on Easter?
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nedm

Pembroke, MA

#1 Apr 8, 2012
It is probably the slowest day of the year. I can understand plant sales but it makes little sense to do it especially in states with blue laws.

In Mass you cannot force people to work on sundays and thus in driving past a number of malls it was largely empty. Sundays are overtime here and chances are they'd be better off to just give it out as a paid holiday off rather than run at a loss.

Since: Mar 12

Location hidden

#2 Apr 8, 2012
I doubt our store broke even today. Corporate greed and the chase for the almighty dollar in lew of family time and celebrating the real reason for Easter. Sad, really sad. I feel sorry for all those people who had to work today.
asr

North Richland Hills, TX

#3 Apr 8, 2012
charlie Chapman wrote:
I doubt our store broke even today. Corporate greed and the chase for the almighty dollar in lew of family time and celebrating the real reason for Easter. Sad, really sad. I feel sorry for all those people who had to work today.
corporate greed !

Since: Feb 12

Location hidden

#4 Apr 8, 2012
I don't even think we broke 50,000 today. dead as a doornail until around 5pm, Then we had a hard time getting people out.

Since: Mar 12

Location hidden

#5 Apr 8, 2012
When I was in our store this afternoon they hadn't broke $10,000.
zal front load

Angola, NY

#6 Apr 9, 2012
ive got a better idea....be closed on all major holidays!!! There is no valid reason to be open 363 days a year. Somehow we've become conditioned to think that you lose business opportunities if you are not always open for business...what folly. I hope Lowes lost money yesterday...and all other retail companies for that matter. It goes without saying that if all stores were closed on Memorial Day,July 4th,etc it would have absolutely NO bearing on anyones corporate ledger. But we dont believe in life balance, family life or anything other than making that bottom line and/or the stock price look good. Principles??.. they're in aisle 14 next to the curtain rods!!! What the hell happened to us. So this Memorial Day when real people are gathering to celebrate with loved ones and all the CEO's are at their beach houses or on their yachts partying ,i'll be helping someone pick out a washing machine or a storm door. Is this the best we can do to honor those who have sacrificed for this country....give an extra 10% of a mattress or a lawn mower? Wow do we suck or what!
Furby

Mooresville, NC

#7 Apr 9, 2012
We used to be closed on Easter, then HD moved into our market and they were open so we had to open. Since then Menards has moved in and all 3 were open yesterday. It amazes me that the people making the decisions would rather lose money than close for a day. Of all retailers the company I respect most is Hobby Lobby, they are closed EVERY sunday and in our market they have outlasted both a Michaels and a Flower Factory.

Since: Jan 11

Location hidden

#8 Apr 9, 2012
zal front load wrote:
ive got a better idea....be closed on all major holidays!!! There is no valid reason to be open 363 days a year. Somehow we've become conditioned to think that you lose business opportunities if you are not always open for business...what folly. I hope Lowes lost money yesterday...and all other retail companies for that matter. It goes without saying that if all stores were closed on Memorial Day,July 4th,etc it would have absolutely NO bearing on anyones corporate ledger. But we dont believe in life balance, family life or anything other than making that bottom line and/or the stock price look good. Principles??.. they're in aisle 14 next to the curtain rods!!! What the hell happened to us. So this Memorial Day when real people are gathering to celebrate with loved ones and all the CEO's are at their beach houses or on their yachts partying ,i'll be helping someone pick out a washing machine or a storm door. Is this the best we can do to honor those who have sacrificed for this country....give an extra 10% of a mattress or a lawn mower? Wow do we suck or what!
Good points, but I would personally argue that Memorial Day and Labor Day are two of the bigger sales days of the year. I believe the doors should remain open, though I would encourage closing one or two hours earlier - the stores die after 4PM on holidays - so all the profit made is lost. I continue to recommend a one-shift day on lesser sale holidays such as the January and February holidays (slow times of year), Easter, the 4th of July, Columbus Day, Veteran's Day, and especially the day before Thanksgiving.

Secondly, if there is such a concern at corporate for the bottom line, would it not make more sense to shave one hour off the closing time EVERY DAY? For instance, why not close at 8PM instead of 9PM? Why not close the store on Sundays at 6PM vice 7PM?

Let Home Depot eat the payroll costs if they want to stay open for such a small amount of profit. Lowe's could gain some payroll flexibility.
Bird

United States

#9 Apr 9, 2012
I think what they are afraid of is the occasional nutty customer that will pull up to Lowe's on Easter day, see that it is not open, go to Home Depot, and vow to never shop at Lowe's again. However, if Lowe's has superior products, superior selection, and superior services to Home Depot, then why are they worried? Why would they choose to deprive their employees to lose money? I mean look at "Chick-fil-a", they close on Sundays. However, they make such good sandwiches, wraps, etc. that customers faithfully return to purchase their product. They know they aren't going to lose tons of market share to Mc'Donalds or Arby's by staying closed one day a week, their product is just too good. It's simple greed with Lowe's, yes, but maybe a little of something else......

I've had management explain to me that they want to do everything possible to take sales away from Home Depot, even if it means giving ridiculous discounts. Makes no sense at a glance, but if you think about it, it makes perfect sense. Lowe's is willing to essentially pay the customer to come to Lowe's. That is why we have so much theft, and so many repeat complainers coming to the store looking for discounts. They are willing to let customers get away with whatever they want, just to keep their business. Go to a Cabela's, they have a bargain section, but it is usually dead. Now come to Lowe's. People swarm around the "clearance area" like vultures. They beg for and demand discounts like junkies scratching at your knees for a $10 bill to get crack. Instead of booting these people out the door or simply saying "no", they pander to them so as not to lose a customer. So in reality, again, they are paying the customer to come in the door. The other day, we had to block off the clearance section to get a few things down for a customer. within 5 minutes, there must have been 10 people getting ready to rush the blockers. They were cussing, pouting, and complaining.

When we took the blockers down, it was like opening up the front doors on Black Friday at a Wal-Mart. But, that is the environment Lowe's has created. They are willing to lose tons of money, and in a sense pay customers to be loyal to them. I think the problem may actually be that Lowe's thinks that if a customer goes to Home Depot, they may find superior products and or more selection. They feel that a customer may find Home Depot more appealing. Not saying that I feel that way, but that Lowe's top brass might. And just think, if we closed for Holidays like Easter, profits could actually be higher. The day before Easter or after Easter would see most of the sales that would have been on Easter tacked on, without the extra hours and payroll for being open on Easter.
nedm

Pembroke, MA

#10 Apr 9, 2012
The thing is hd is not the only competition. Yes in terms of the number of products that are alike sure but there's also menards in the midwest, hh gregg down south, tractor supply, best buy, sears, flooring stores, garden centers etc.

I've never seen lowes put anyone out of business. There's so much that lowes does not carry instock that it enables other chains to survive. Maybe ATG will turn things around but SOS can take awhile and there was little support. I know plenty of specialty shops within just a five mile radius.

It reminds me of a clothing store K&G. They are usually open for only 11 hours a day..why? Because that way you only need one shift and one part timer on per section. Who shops before 10am? Who shops after 9pm?
Customer Care 101

Cranston, RI

#11 Apr 10, 2012
I cannot even express the level of Stupidity within this Company

the simple fact that you cannot make Closing Announcements...like ANY other retail establishment....is Pretty Moronic

they would rather pay all the employees overtime, and inconvenience to be there........just to sell that "1 F'n screwdriver"

cause you know....no one that works at Lowes could possibly have a life outside of that place
zal front load

Angola, NY

#12 Apr 11, 2012
our economy had plenty of prosperous times long before the business world saw fit to become a 7 day a week,open on all holidays whore. My general point is that you gain nothing by being open everyday...even those holidays that we presume to be "peak sales periods". When businesses were closed on Memorial Day, 4th of July, Labor Day etc, you still sold the same amount of product as you would have being open those days. If someone is in the market for a new toilet they will buy one regardless. Demand doesnt change based on what hours or days your open. If im closed on Memorial day the customer will just buy the needed items the days prior or the days after. If your concern is that Mrs Jones is gonna buy that storm door from the competitor on July 4th because he was open and we closed then you obviously do a piss poor job of running your business because if they really wanted to do business with you they'd come in on the 3rd or the 5th. The #1 auto dealer group(by volume) in my state is not even open on sunday let alone MAJOR holidays and they continue to grow.
Maybe we as consumers need to send a message and not shop on those days. Even gas stations were closed before and we planned accordingly and survived. I realize that im just pissing in the wind but ive grown tired of the bullshit we allow to happen. Its like nothing else in life matters except the bottom line. Even Thanksgiving has become nothing more than a pre-game meal for black friday. People were leaving the family gathering last year at 6:30-7 o clock so they could in line at the stores for the midnight opening..all to save a few dollars on some poorly made piece of shit product....NICE FAMILY HOLIDAY HUH

Since: Apr 11

Location hidden

#13 Apr 12, 2012
"It reminds me of a clothing store K&G. They are usually open for only 11 hours a day..why? Because that way you only need one shift and one part timer on per section. Who shops before 10am? Who shops after 9pm?"

are u kidding? at our store they are waiting at 7am on weekdays and at 8 am on sundays... and when i was a cashier, i can't count the number of times we were there late due to people still milling around in the store, despite the numerous pages to bring purchases to the front as the store will be closing in xx time. that always made me angrier than anything, because at that time, Lowes was my 2nd job and i needed to get home to get ready for work the next day at my 40 hr job.
nedm

Pembroke, MA

#14 Apr 12, 2012
Well it's a difference in the area then. At 6am the only customers were people looking for drywall or sheets of plywood..it would be dead for a few hours.

By 10pm most were gone. We did do pages to tell people that we thank them for shopping and that it was closing. You have to consider if the hours posted say the closing time any insurance claim on customer accidents might be out of pocket if it is considered off that time.
Bird

United States

#15 Apr 12, 2012
zal front load wrote:
Even Thanksgiving has become nothing more than a pre-game meal for black friday. People were leaving the family gathering last year at 6:30-7 o clock so they could in line at the stores for the midnight opening..all to save a few dollars on some poorly made piece of shit product....NICE FAMILY HOLIDAY HUH
Agreed. It's amazing that people actually run each other over, and kill each other over garbage products. The amount of people lined up in the mornings at Lowe's, and on "Black Eye Friday" makes me sick. It's an amazing transition our country has made over the last 20 years. When you think about people running each other over in other countries, stepping on faces, hands, etc as the person lay there drawing their last breaths or receiving CPR....stabbing each other, macing each other, shooting each other, etc, what do you think of? I think of refugee camps or disaster/war torn areas where people are starving to death and homeless. I think of food lines being the only places where they can find a meal. I think of refugee camps being the only place they can go without being shot. It's just amazing to me that an I-pad, a Tickle me Elmo, a television, or a Net-book can trigger the same panic stricken response in an entire crowd of Americans as pure survival situations create in other countries. Disgusting.

Since: Jul 11

Location hidden

#16 Apr 12, 2012
nedm wrote:
Well it's a difference in the area then. At 6am the only customers were people looking for drywall or sheets of plywood..it would be dead for a few hours.
By 10pm most were gone. We did do pages to tell people that we thank them for shopping and that it was closing. You have to consider if the hours posted say the closing time any insurance claim on customer accidents might be out of pocket if it is considered off that time.
Lowes stores are self insured. Shocked you didn't know that.

http://www.wikinvest.com/stock/Lowe 's_Companies_(LOW)/Self-insura nce
Lowesgirl

Mooresville, NC

#17 Apr 13, 2012
nedm wrote:
Well it's a difference in the area then. At 6am the only customers were people looking for drywall or sheets of plywood..it would be dead for a few hours.
By 10pm most were gone. We did do pages to tell people that we thank them for shopping and that it was closing. You have to consider if the hours posted say the closing time any insurance claim on customer accidents might be out of pocket if it is considered off that time.
Why do you care so much about a company you no longer work for? My store is busy form 6:00 to 10:00 every day (sunday 8 to 8)
nedm

Pembroke, MA

#18 Apr 13, 2012
http://www.wikinvest.com/stock/Lowe_%27s_Comp... (LOW)/Self-insurance

Huh? There's no text or information there man.

Most stores near me close at 7 on sundays.

Just because I might make a post doesn't specifically mean I care. I think of it more as a harbinger. The chain isn't doing well..most of retail isn't. You can make more money doing something else that is easier.

Heck I know a group that helps homeless people and they pay homeless people to do tasks at a higher amount that lowes pays in the area. The trouble with lowes is ultimately the more someone is there the less hope they end up with. Some will say there's nothing better out there while others will say it is too late. Others will be exceptionalists and try to say that somehow you cannot judge companies to lowes and that others are not competition..uh huh.

Lowes hardly has much for training programs so the experience that might be gained doesn't nearly apply. There are little qualifications for jobs and that shows up the chain of command. There is no real program evaluation of anything there. Impact, bay a day, it's your ship etc doesn't work well.

There are better run companies, better run retailers and easily better places to work at.

Since: Jul 11

Location hidden

#19 Apr 13, 2012
nedm wrote:
http://www.wikinvest.com/stock /Lowe_%27s_Companies_(LOW)/Sel f-insurance
Huh? There's no text or information there man.
Most stores near me close at 7 on sundays.
Just because I might make a post doesn't specifically mean I care. I think of it more as a harbinger. The chain isn't doing well..most of retail isn't. You can make more money doing something else that is easier.
Heck I know a group that helps homeless people and they pay homeless people to do tasks at a higher amount that lowes pays in the area. The trouble with lowes is ultimately the more someone is there the less hope they end up with. Some will say there's nothing better out there while others will say it is too late. Others will be exceptionalists and try to say that somehow you cannot judge companies to lowes and that others are not competition..uh huh.
Lowes hardly has much for training programs so the experience that might be gained doesn't nearly apply. There are little qualifications for jobs and that shows up the chain of command. There is no real program evaluation of anything there. Impact, bay a day, it's your ship etc doesn't work well.
There are better run companies, better run retailers and easily better places to work at.
Oh well, bad link. Still, Lowes stores are self insured. I was a manager there, I know. As for your typically ridiculous statement that the chain isn't doing well, how do you explain the stock price rocketing?

I was one of the 1700 managers let go in Jan. 11. Blessing in disguise. Not so much regarding Lowes per se, but retail in general is a tough way to make a living. From what I know Lowes is one of the better retailers to work for if you must be in retail. Compare to WalMart, Best Buy, etc. Time to Google nedm for your retort.
damn

Bryan, TX

#20 Apr 14, 2012
nedm wrote:
By 10pm most were gone. We did do pages to tell people that we thank them for shopping and that it was closing. You have to consider if the hours posted say the closing time any insurance claim on customer accidents might be out of pocket if it is considered off that time.
well that's about the dumbest thing I've ever heard

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