Lowes bigtime layoffs full time emplo...
So Sad

Rehoboth, MA

#1280 Dec 9, 2011
Not a current Lowe's employee, but I would follow the person "Nessun Dorma" anywhere, anytime.
Too bad she isn't running the company as CEO.
A store manager like her, is invaluable to the Lowe's organization and I think could do any job within the company.
Hopefully they aren't so stupid as to think she should be cut loose to save a few bucks.

Bill
DoubleStandard

Union, SC

#1281 Dec 10, 2011
I'd like to know why a department manager is supposed to know how to use and LRT.. Drive all power equipment.. and operate any piece of equipment in the departments you cover, yet in store 2548 you have a "department manger".. that is barely able to tie her own shoes.. She is a manager of paint, windows/walls, and now god forbid appliances, flooring, and shelving. This is a person that doesn't drive one piece of power equipment, only expertise is talking about dogs and and her only expertise is BS.. She can talk to her "friends" for 45 minutes about dogs and ignore people wanting paint mixed by passing them off to anyone.. anyone even if not in her department.
She is a "supposed" department manger but yet is not "intelligent" enough to wear the "Blue VEST"????
She seems to be in the process of a forgetfulness state because I've heard employees tell her over and over again where something is.
YET.. the other department mangers have to drive all power equipment.. have SOME knowledge of what is where in the store and be able to talk direct and FIND.. whatever any customer whats.
All I have ever seen this person do is look confused, lost, and give a blank stare and call the person that works the tool department on where to go, do we have it??, where is is??
You'd think a DEPARTMENT Manager would have SOME knowledge of where a "screw driver".. was located??? duhhhh
Sorry in Mich

Allegan, MI

#1282 Dec 10, 2011
That is a sad state of affair for your store if what you say is true.
The spotlight will shine on her and her ASM as the direction from above is embrace change and hold everyone accountable. Your store will not be effective if she continues to act as she has and her ASM will need to correct that.

Since: Oct 11

Location hidden

#1283 Dec 10, 2011
we have several dept managers that were part of a dept. shuffle-some in the depts. know nothing about the products and likes to pass them off onto someone else. If you ask her to help a customer in her area because you cannot answer the question she does her best to pawn them off on someone else. I understand moving people around but they should have some product or application knowledge. For some the peter principle applies-promoted to the level of their incompetence. Now,that is not their fault, it is the "zone Manager/ASM" that promoted them. Good ole boys promoting friends.

It will catch up with them though, co-workers know what is going on and will learn not to help them. If they want to act like they know it all, let them show it.
matida trotweiner

Cumberland, MD

#1284 Dec 11, 2011
Lowes now has people boycotting them over their hate of muslims. This will add to loss of sales along with the unqualified people they are putting in new positions. Customer service is going down the drain and so is your future.
Impashunt

United States

#1285 Dec 12, 2011
I'm closing ASM and have already received 3 phone calls tonight from angry customers vowing to never shop at Lowe's again due to the statement given by the Company explaining the ads being pulled.
same ol

United States

#1286 Dec 12, 2011
Impashunt wrote:
I'm closing ASM and have already received 3 phone calls tonight from angry customers vowing to never shop at Lowe's again due to the statement given by the Company explaining the ads being pulled.
what ads?
Impashunt

United States

#1287 Dec 13, 2011
same ol wrote:
<quoted text>what ads?
The ads we pulled from that reality show on Muslims.
WeDat

Mooresville, NC

#1288 Dec 13, 2011
PopeyeIII wrote:
we have several dept managers that were part of a dept. shuffle-some in the depts. know nothing about the products and likes to pass them off onto someone else. If you ask her to help a customer in her area because you cannot answer the question she does her best to pawn them off on someone else. I understand moving people around but they should have some product or application knowledge. For some the peter principle applies-promoted to the level of their incompetence. Now,that is not their fault, it is the "zone Manager/ASM" that promoted them. Good ole boys promoting friends.
It will catch up with them though, co-workers know what is going on and will learn not to help them. If they want to act like they know it all, let them show it.
I can tell you this, we have a few Dept Mgrs in my store that are the same. I honestly dont know how they maintain employment.
lurker

Glenwood, NJ

#1289 Dec 14, 2011
Why is Lowes changing the returns area around in most stores ? It seemed like a better setup before....whats their reason for the change ?
NEDM

Pembroke, MA

#1290 Dec 14, 2011
Well the setup kinda merges activity. Sometimes returns is not busy and sometimes customer service is not busy. By merging them it can be more efficient. Having more people stare down customers during returns might create a situation where there are less returns. Having a more enclosed area can also help traffic if it gets busy.

Having a side door for returns is a bit odd. Most other retailers have it inside.
same ol

United States

#1291 Dec 14, 2011
Sm" folks this is the pain message". Sales or else. Specialists making cbm calls...most of these supposed commercial customers were created by homeowners wanting deeper discounts while remodeling their own homes...when the project is over they won't answer their phone ...commercial assocoates setting these customers up as contractors to get an lba...to make the sm happy. So, most of these " cbm" calls are pointless..
gixxer

Glenwood, NJ

#1292 Dec 14, 2011
NEDM wrote:
Well the setup kinda merges activity. Sometimes returns is not busy and sometimes customer service is not busy. By merging them it can be more efficient. Having more people stare down customers during returns might create a situation where there are less returns. Having a more enclosed area can also help traffic if it gets busy.
Having a side door for returns is a bit odd. Most other retailers have it inside.
In my store (Paterson,NJ) the side door returns worked alot better and efficient. Now the people returning things block the main entrance into the store. All it takes is 2 contractors returning big items and the main door is blocked. Try getting thru the door on a Saturday...its like a pickit line standing in the front of the store to return things. Now the thieves just grab what they want and walk right into the returns area with no sensormatic alarms going off..and return stuff. They have 3 registers there, and no place to move behind the counter...Customer service area is still left unchanged with 2 registers there. The old design looked alot more efficient and organized.

Since: Oct 11

Location hidden

#1293 Dec 14, 2011
lurker wrote:
Why is Lowes changing the returns area around in most stores ? It seemed like a better setup before....whats their reason for the change ?
I don't know why but they took about 3 registers out which has affected how long it takes to check out. There are times when more registers would be beneficial.

Customer Service is crowded and one feels isolated if things are slow.
texas

Mcallen, TX

#1294 Dec 14, 2011
The Loss Prevention Managers are now being down graded to Dept. Managers starting Jan 07 2011 and will be working a 40 plus 8 overtime hours per week with a 18.5% pay decrease......That blows!!!!
wtf 1

United States

#1295 Dec 14, 2011
texas wrote:
The Loss Prevention Managers are now being down graded to Dept. Managers starting Jan 07 2011 and will be working a 40 plus 8 overtime hours per week with a 18.5% pay decrease......That blows!!!!
2011? Or 2012?
APM

Cumberland, MD

#1297 Dec 15, 2011
texas wrote:
The Loss Prevention Managers are now being down graded to Dept. Managers starting Jan 07 2011 and will be working a 40 plus 8 overtime hours per week with a 18.5% pay decrease......That blows!!!!
They should just get rid of LPM's altogether and save the money. Ours only works during the day and never at night, unless the store mgr had him come in over night to spy on employees and mgrs. He could come and go all day long during his shift because no one really kept track of him. Most shoplifting is caught by regular employees.
Toolman

Warwick, RI

#1298 Dec 15, 2011
If Lowes has something against Muslims why do they hire them to work in their stores? There are Muslims working in management
creepers

King George, VA

#1299 Dec 15, 2011
Stfu tool man:....

Lp rumor is 100% true..
Gaclue

Clearwater, FL

#1300 Dec 15, 2011
Your lp puts about half your stores nbt on the books with there controls, the move today is going to make great lp professionals leave this company, plus idiot in the long run they make more money this way

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