I hate working at Lowe's!!!!

I hate working at Lowe's!!!!

Posted in the Lowes Companies Forum

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“Bumming a smoke in Fresno”

Since: Feb 13

Location hidden

#1 Feb 1, 2013
Well.....it sort of applies to Lowes. The company is making all sorts of noises about how they are trying to improve service, but it's not happening too well. There are still stores staffed bare-bones, one person covering 3 to 4 areas and the company is demanding that their people speak to each and every customer about "My Lowes"..and to be able to differintiate between whether a customer is an "Inpiration", "Mission", or a "Project" person.
Now, if you're covering 4 different departments at once, how in the blazes can you spend a couple of hours with some indecisive, "inspiration-seeking " ditzy slag to decide whether they want a $100.00 vanity or a whole bath remodel?
Lowes just doesn't get it.

“Bumming a smoke in Fresno”

Since: Feb 13

Location hidden

#2 Feb 1, 2013
The people who developed the RedBox have now come up with a self-service key duplicating system and I saw one in a Lowe's the other day.
Granted, they only copy single-sided keys, like for padlocks, door-locks and such...(not 2 side car keys), yet.
So, in Lowe's you can't get service as it is, I wonder how many folks that will be losing their jobs now due to more self-service?

It was said that as Lowe's goes through their new business model, called LEF, or Lowe's Experience of the Future,...about 30% of the associates will leave or be left behind.
Apparently, they won't be replaced...

“Bumming a smoke in Fresno”

Since: Feb 13

Location hidden

#3 Feb 1, 2013
Absolutely....and one thing that Lowe's has broken is the public's trust in them.
The service levels at many of the stores is so bad and so low people have started their trek back to HDepot.
I was in a Lowe's recently, and walked through 5 departments before I found one salesperson. Imagine a store that large and one person trying to cover that much area.
On a Friday evening, I was in another Lowe's, and there were customers backed up at the paint counter so deep you could barely get by.
Think about that...all these people wanting to get paint for the weekend, waiting to spend money and the store so poorly staffed they couldn't do it.
I needed to get a blind cut for a customer and there was no one available to do so.
I had to laugh at a friend who needed to buy a refrigerator, and there was no one around Appliances, so he picked out the one he wanted right out of the display, rolled it up to the cashiers and asked if there were any more like this one in a box???
I realize that the economy is in the crapper and "maybe" the stores don't need the coverage they once did...but this is ludicrous.

“Bumming a smoke in Fresno”

Since: Feb 13

Location hidden

#4 Feb 1, 2013
Contacting anyone at Corporate is worthless. All they'll do is fax your complaint right back to your HR and SM and tell them they need to deal with it. Same thing with the "ethics" hotline..they claim to start an investigation, but nothing ever happens from them. Useless You really need to go to EEOC and make sure you have all the documentation set.
hahahahahaha

Mooresville, NC

#5 Feb 1, 2013
Great conversation with yourself. Suck it up or move on...this is the future.

“Bumming a smoke in Fresno”

Since: Feb 13

Location hidden

#6 Feb 1, 2013
hahahahahaha wrote:
Great conversation with yourself. Suck it up or move on...this is the future.
I'm tire of being discriminated against because I'm white and have flaming orange hair!

So shut your maggot filled pie hole!

“Bumming a smoke in Fresno”

Since: Feb 13

Location hidden

#7 Feb 1, 2013
HEY !!!!!!!!! Here I am ....!! Oh, I better tell who I was (Is) on RW.
This is the Orangebumm, glad to be here, glad to know Ratchet and his reputation.
Ann

Silverdale, WA

#8 Mar 5, 2013
I have been working at Lowe's since June of last year. It is the most miserable job I have ever had. I would rather work at McDonalds. I am a very hard-working person, and I love a job that is challenging, and where I can learn new things. When I first started working here, I new little about home improvement compared to many other employees. I was eager to learn, however, I did not get a very warm response from employees when I didn't know what something was. If I asked, it just seemed like a burden. Many treated me like I was just plain dumb. I learn things very quickly, and that is why I often want to know things, so that I will learn for the future. I learned most from my customers. I found that customers often would tell me about their projects, and thus I would get an understanding through that.
Anyway, on top of that, as a cashier, I cannot go beyond ten feet of my register. So, you basically are stuck. There are very few things to work on at the register. I was often in lumber, and found a lot more to do there. However, I often went beyond ten feet. They never let you work out on the floor. I find when people are out on the sales floor, the immersion helps to understand the products.
The front end staff, head cashiers and manager, were all so absorbed in sitting around doing mundane tasks to take any time to acknowledge what anyone else was doing. When you need help, it's often treated as a burden. I've experienced this verbally, too, which is really embarassing in front of the customer. I have opened up several credit cards for customers, which I trained myself to do. Not many of the cashiers know how to do this. They never took notice. However, one of their favorite employees opened up one credit card, and she got a certificate of achievement. I taught myself how to do many different things, because I felt so limited as a cashier. I learned how to handle special orders, loading tickets, and other various things. My managers didn't know or take advantage of the fact that I could do these things, and often insisted I send every customer to customer service. This is ridiculous when they are things that I can do. There is no reason to send everyone there if you can do it yourself.
Anyway, so much more I could say, but it's not even worth it. I have found a new job where I can excel with the skills I have to offer, and so Lowe's will soon be a distant memory. All I will miss are the customers, and several sales people, who were the only ones who made my job worthwhile.

Since: Dec 12

Location hidden

#9 Mar 5, 2013
Why did you apply to be a cashier if you didn't want to work at a register?
clueless

Schnecksville, PA

#10 Mar 5, 2013
Ann wrote:
I have been working at Lowe's since June of last year. It is the most miserable job I have ever had. I would rather work at McDonalds.

Anyway, so much more I could say, but it's not even worth it. I have found a new job where I can excel with the skills I have to offer, and so Lowe's will soon be a distant memory. All I will miss are the customers, and several sales people, who were the only ones who made my job worthwhile.
Amen sister.
Ann

Silverdale, WA

#11 Mar 5, 2013
I am currently going to school. I took the cashier position because I needed to find a part-time job that would work with my school schedule. I had a really hard time finding one, and Lowe's was the first one to offer me a position. I think I may have been overqualified for many part-time jobs as I have ten years of assistant manager experience and have been in retail sales in general since I was 16. I took the job because I needed a job. I've been a cashier before and wasn't stuck at a register every second of the day. Also, it wasn't just the fact that I was a cashier, but Lowe's doesn't train their cashiers well enough to know anything beyond the basics. If you learn more advanced things on your own, like I did, they don't really care. To them, as a cashier, you're like a robot. I think that when you have a cashier who really knows what they are doing then you would utilize that to it's fullest. Thought maybe I would be given more opportunities as I have more than proven my competence.

Since: Jan 13

Location hidden

#12 Mar 5, 2013
Ann wrote:
I am currently going to school. I took the cashier position because I needed to find a part-time job that would work with my school schedule. I had a really hard time finding one, and Lowe's was the first one to offer me a position. I think I may have been overqualified for many part-time jobs as I have ten years of assistant manager experience and have been in retail sales in general since I was 16. I took the job because I needed a job. I've been a cashier before and wasn't stuck at a register every second of the day. Also, it wasn't just the fact that I was a cashier, but Lowe's doesn't train their cashiers well enough to know anything beyond the basics. If you learn more advanced things on your own, like I did, they don't really care. To them, as a cashier, you're like a robot. I think that when you have a cashier who really knows what they are doing then you would utilize that to it's fullest. Thought maybe I would be given more opportunities as I have more than proven my competence.
You're a robot in area of the store not just cashiering, don't worry it's not just you. And if you stick around long enough it gets worse!
Think About It

Hazleton, PA

#13 Mar 5, 2013
I have found a new job where I can excel with the skills I have to offer, and so Lowe's will soon be a distant memory. All I will miss are the customers, and several sales people, who were the only ones who made my job worthwhile.

Good for you and I am right behind you!
gender discrimination

Schnecksville, PA

#14 Mar 6, 2013
Ann wrote:
I am currently going to school. I took the cashier position because I needed to find a part-time job that would work with my school schedule. I had a really hard time finding one, and Lowe's was the first one to offer me a position. I think I may have been overqualified for many part-time jobs as I have ten years of assistant manager experience and have been in retail sales in general since I was 16. I took the job because I needed a job. I've been a cashier before and wasn't stuck at a register every second of the day. Also, it wasn't just the fact that I was a cashier, but Lowe's doesn't train their cashiers well enough to know anything beyond the basics. If you learn more advanced things on your own, like I did, they don't really care. To them, as a cashier, you're like a robot. I think that when you have a cashier who really knows what they are doing then you would utilize that to it's fullest. Thought maybe I would be given more opportunities as I have more than proven my competence.
Many Lowe's management at the store level are male and very intimidated by experienced/qualified females. There is and always has been gender discrimination at Lowe's at all levels.
discrimination

Mooresville, NC

#15 Mar 6, 2013
Is everywhere, we can't run away from that and it will never change.
Think About It

Hazleton, PA

#16 Mar 6, 2013
I really am starting to see a big turnover.
Doof

Mooresville, NC

#17 Mar 6, 2013
gender discrimination wrote:
<quoted text>
Many Lowe's management at the store level are male and very intimidated by experienced/qualified females. There is and always has been gender discrimination at Lowe's at all levels.
We got all female upper managers at our store. Jeez, I hate the effin' mood swings.
mood swings

Mooresville, NC

#18 Mar 7, 2013
hope they mood swing you to the moon and out the door.
Home Decor Champ

Mooresville, NC

#19 Mar 9, 2013
I'm sexist, I hate working for women during certain times of the month.....at least i can get over crap when i leave work....they just keep bitchen until you give them another reason to bitch about something else....gay men make the best managers, just don't brown nose them ;)

Since: Oct 11

Location hidden

#20 Mar 9, 2013
Home Decor Champ wrote:
I'm sexist, I hate working for women during certain times of the month.....at least i can get over crap when i leave work....they just keep bitchen until you give them another reason to bitch about something else....gay men make the best managers, just don't brown nose them ;)
How do you know they are gay men?

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