omni-channel
drain the swamp

Charlotte, NC

#1 Jul 12, 2018
OMNI_CHANNEL this one word has cost Lowe's over one billion dollars, the real truth, hopefully the computer system developed in the 1960's GENESIS will last another 50 years, drain the swamp.
that guy

Madison, WI

#2 Jul 12, 2018
Well a new genesis is going to be rolled out to work with the touch screens on the front and back end. I’ve heard it’s easier 2 hours of training vs weeks.

Well see...
drain the swamp wrote:
OMNI_CHANNEL this one word has cost Lowe's over one billion dollars, the real truth, hopefully the computer system developed in the 1960's GENESIS will last another 50 years, drain the swamp.
Wilmerding

Pittsburgh, PA

#3 Jul 13, 2018
drain the swamp wrote:
OMNI_CHANNEL this one word has cost Lowe's over one billion dollars, the real truth, hopefully the computer system developed in the 1960's GENESIS will last another 50 years, drain the swamp.
I dont know why Lowes doesnt, have real registers like other stores, so much easier to customize already existing software than it is to reinvent the wheel. The software we have now looks like it has been patched and banded for so long were lucky it works. We have a book that was put together by one of our older cashiers that tells how to do most things. But it does raise a level of concern with customers when we have to use it to complete a transaction.

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